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Operation Manager Resume


  • Planning, Development, Deployment, and Support of enterprise infrastructures
  • Knowledge in developing Disaster Recovery, Business Continuity, and Risk Assessments plans
  • Experience in designing network topologies and Network Security Architectures
  • Expertise in I&IT enterprise architecture with applied knowledge in Zachman Framework, TOGAF guidelines.
  • Ability to maintain positive relationships with business partners and customers to influence change and drive the organization to meet its objectives.
  • Design and apply of industry best practice to create comprehensive business solution packages
  • Experience with major hardware technologies, virtualization, and Data Center Consolidation
  • Experience in Service Management and SDLC
  • Experience in enterprise software deployment tools, operating system automation, and patch management via RADIA/Microsoft SMS /HPSA and enterprise tools
  • Experience in server/client automation using HPSA, RADIA for Linux, Microsoft, and VMWare
  • Experience in Data Center consolidation using virtualization technology and Converged infrastructure
  • Hands - on expertise in building industry-leading server vendors such as IBM, Dell, and HP
  • Experience on network security firewalls such as Checkpoint, Dell(Sonicwall), etc
  • Experience with Enterprise tools to perform compliance audit, asset inventory and POE (Proof Of Entitlement)
  • Experienced in AD, LDAP, ESXi, Windows, Linux, Orchestration, Vulnerability, Remediation, Anti-Virus, Monitoring methods and Enterprise Tools and Private and Public Cloud
  • Experienced in vendor management, developing RFPs and Service Level Agreements
  • Experienced utilizing enterprise monitoring tools to maximized proactivity and minimized downtime.
  • Experienced in business analysis, change management, network and service management.
  • Experienced to provide performance, capacity, and configuration management for the entire data center by utilizing vRealize Operations Manage.
  • Experienced in designing N-tier network for global infrastructure which can be organically scalable


Operation Manager



  • Lead to Migrate the VMWARE 5.0 infrastructure to 6.5. This project covered 100 Host and 2200 VM
  • Lead to Data Migration /Consolidation/ Data tiering project from 10 Storage to 2 Storage for the entire Enterprise platform
  • Responsible for the two-datacenter operation including around 2300 servers
  • Lead to migrate all underline infrastructure from Cisco to Dell
  • Migrate DNS from Infoblox to Microsoft solution cross the enterprise platform
  • Technical Lead for AD Remediation /SEP update initiatives cross the Enterprise platform
  • Re-architecting Backup technology (Application tiering and snapshot) utilizing EMC Data domain
  • Providing a clear roadmap and drive the automation initiatives utilizing vReazle technology
  • Manage a team including 50 on-site and Offshore members
  • Create a new Service Desk practice for entire organization concerning ITSM framework using ServiceNow
  • Cost analysis to provide a stable direction for the Datacenter transition to the Cloud and hybrid model
  • Lead to perform pre-audit and vulnerability assessment in the Enterprise platform for security remediation

Senior Infrastructure Architect



  • As an IT visionary, I provided technical leadership, consultation, evaluation, and direction to the team to support the Ontario Government infrastructure
  • Assess impact of architecture decisions on organization and provided tailored solutions to meet clients needs
  • Provided strategic and planning advisory to Data Center operation team and business units (Ontario Government)
  • Lesion between Data Center Operation, project sponsors, and applications owners to evaluate project progress and communicate status and recommend action plans
  • Advised and worked closely with capacity management team to identify current workforce, technology capacity, and ensure capability for future growth and availability
  • Working with portfolio and project management office to initiative strategic IT plans and improve the existing service management practice and assuring service management practice is aligned with organization goals
  • Worked and collaborated with security division to develop strategic security plan to minimize the security threats and vulnerabilities of the organization
  • Key player to establish Business Continuity and Disaster Recovery Plan for the Government of Ontario

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