SUMMARY

• Strong inclination towards product management taking care of product vision, strategy, roadmap, new ideas, and managing releases by keeping an eye out for market trends and customer feedback.
• Strong business acumen, strategic thinking, communication, interpersonal, and presentation skills, adept at coordinating extensive communication networks, comfortable interacting with Business and Technology Managers ensuring quality, budget, and timeliness of the project.
• Expert in Project Management processes including Integration, Scope, Time, Quality, Human Resources, Communication, Risk, Procurement and Stakeholder Management
• Experience in conducting GAP analysis, Business / Technical Impact analysis, SWOT analysis, As is - To be analysis, Cause & Effect analysis, Cost-benefit analysis, Feasibility Analysis, and Risk analysis.
• Excellent Analytical Skills in understanding the Business Process, Functionality, Requirements gathering and documenting them and Eliciting Cross-Functional requirements and providing comprehensive solutions
• Extensive experience in creating various artifacts including Business Requirement Document (BRD), Software Requirements Specification (SRS), Functional Requirements Specifications (FRS), Epics & User Stories.
• Rich experience in Product & Business analysis with insightful knowledge of complete SDLC, planning entailing analysis, design, development, testing, defect prevention, training, and quality assurance
• Worked in multiple projects which involved replacing Legacy Systems with a new web/mobile application that required documenting “as-is” design, then deliver a “to-be” state with transition roadmaps.
• Involved in end-to-end system integration testing (SIT), user acceptance testing (UAT), automated testing scripting, test scenarios, issue tracking, and UI and UX testing.

TECHNICAL SKILLS

• Product Strategy & Roadmap
• Requirements Gathering
• Mobile Application
• Workflow/GAP analysis
• SQL and databases
• Data mapping
• Release planning
• Agile/Scrum/kanban methodology
• SEO/Voice-enabled search
• Room Booking Engine
• Digivalet
• Business Analysis
• Wireframes
• Systems Development Life Cycle (SDLC)
• Change management
• Project cost planning
• Risk mitigation and management
• Retail & Cart
• Website Development
• API/Microservices
• CMS (Sitecore)
• Alexa for Hospitality

PROFESSIONAL EXPERIENCE

Confidential

Technical Product Owner

Responsibilities:

• Develop and drive clear product vision, strategy, and roadmap
• Lead feature discovery sessions with internal users and Business stakeholders to gain a deep understanding of business needs.
• Transforming product strategy into well-articulated business requirements, as well as using qualitative and quantitative data effectively to inform product direction and prioritization.
• Able to effectively bridge the gap between engineering and business.
• Ability to motivate, lead, and collaborate within the product team, including cross-functional product development teams and manage interactions.
• Create, maintain, and prioritize a backlog of product feature requests in the form of user stories
• Work with VP to prioritize the business requirements and documents Source to Target mappings
• Worked closely with different verticals of the business to analyze and understand Business objectives and come up with a strategy to solve them
• Own end-to-end feature delivery, including working with user experience on prototypes, creating and prioritizing user stories, analyzing user data to drive decision making, and documenting delivery of releases.

Confidential

Product Owner

Responsibilities:

• Worked closely with different verticals of the business to analyze and understand Business objectives and come up with a strategy to solve them
• Prepare and maintain product strategy, roadmap & Scope, Project management deliverables etc for the upcoming fiscal year
• Working in a fast-paced agile environment & manage product backlogs
• Working closely with hardware vendors to find industry-grade devices and deploy them across the ships and preparing guides and SLA’s
• Manage and execute standardized reporting and ad-hoc analysis
• Manage project portfolio associated with new product offerings effectively, manage feature prioritization and trade-off decision making in collaboration with business stakeholders
• Regularly meets with users, vendors and IT staff to develop/modify system specifications
• Work with the infrastructure team to uplift the infrastructure on the ship to support these devices
• Working closely with the cross-functional teams like Design, BA, development,QA, API, Marketing, Analytics teams for the launch of Crew interface application.
• Explore and evaluate various VOIP solutions for the hardware devices
• Manage, maintain and track the scope of the project
• Working with the analyst in creating Epic & story cards in JIRA
• Led various Scrum meetings with the team to review Functional specification, requirement documents & design the supporting system
• Working with MDM(mobile device management) solutions for mobile devices for the crew
• Participate in Requirement & Design document review session, evaluate requirements & design docs from a project standpoint
• Involved in a planning meeting to discuss the effort estimations and discuss to have a clear understanding of the user stories.

Confidential

Senior Biz Analyst / Asst. Product owner

Responsibilities:

• Develop, maintain and execute product roadmaps
• Manage project portfolio associated with new product offerings effectively,
• Manage feature prioritization and trade-off decision making in collaboration with business stakeholders
• Prepare a one-pagers for budget approval and the ROI associated with it
• Responsible for gathering requirements from business/stakeholders, analyze business needs, define and scope out technical requirements, and contribute in defining performance indicators for different LOBs / SAs.
• Define sprint scope, create JIRA user stories, defining acceptance criteria, lead/advocate scrum calls, and Change Management for the Deployment process.
• Worked on Creating wireframes, Flow diagrams & Business process improvement flows
• Closely work with Dev team, QA team, DevOps team, and Program team in delivering the project milestones.
• Create Test scenarios using BDD Scripts and review the Test cases and Test results for Manual and Automation Testing.
• Managed the budgetary expense of the projects, and allocation of capital & expense work in a project.
• Working with the marketing teams to define keywords and metadata to enhance search
• Working with Design (UI/UX) teams in User Research, brainstorming/whiteboarding sessions, competitor analysis and User debrief sessions and approving designs
• Facilitate and lead grooming sessions with design, dev, and QA teams while detailing about the project goals by setting the expectations.
• Align sprint schedules based on other cross-functional teams and around technical dependencies both on and offshore teams.
• Participated in Idea iteration, Design, development, Execution, Test plan and Bug Tracking for the application.
• Performs risk assessments and develops corrective actions