Project Manager, Portfolio Manager Resume

SUMMARY

Technically profound professional managing end - to-end project lifecycle, while designing and implementing robust strategies to achieve desired deliverables aligned with client expectations.
Demonstrated success completing technical projects and directing multifaceted teams in Traditional and Agile settings to solve complex project issues, while meeting deadlines within budgetary constraints.
Instrumental in technical project/program management in traditional and Agile environments - planning and scheduling, data and quality governance, and business relationship management,
Proficient in IT Business Transformation, IT Infrastructure Service Delivery, Cloud Delivery, ERP implementation, ITIL Process/Framework/ IT Service Management (ITSM), Software development, and Database design/management.

AREAS OF EXPERTISE

TECHNICAL SKILLS

Transmission Control Protocol (TCP), Internet Protocol (IP), User Datagram Protocol (UDP), Post office Protocol (POP)
Simple mail transport Protocol (SMTP), File Transfer Protocol (FTP), Hyper Text Transfer Protocol (HTTP), Hyper Text Transfer Protocol Secure (HTTPS)
Windows, Linux, AIX, UNIX
Microsoft Office (Project, Excel, PowerPoint, Access), Lotus Notes, Primavera
Project management (Agile and Traditional), Enterprise Resource Planning (ERP), Technical writing
Data analysis and Database management (Oracle, MSSQL), Systems and Enterprise Architecture (EA), Vendor Management, CxO Communication

PROFESSIONAL EXPERIENCE

Confidential

Project Manager, Portfolio Manager

Responsibilities:

Reduced cost (by 20-40%) for clients by reviewing client’s on-premises infrastructure installations and advising them on cloud journey/migration and cloud solutions.
Confirmed contracted services were provided according to standard policies/procedures by converting outsourcing contracts into ITIL processes within IT Service Management, improved overall system availability by 10%, resulting in 25% increase in customer sat
Implemented IBM IT Managed Services transition plans/contracts, by working with client transition managers/stakeholders, completed on schedule and on budget.
Increased 25% profit margin and 50% productivity by creating and executing plans to coach, motivate, and incentivize team/reports.

Confidential

Sales and Client Executive

Responsibilities:

Generated $15M in opportunities/deals pipeline by cooperating with business development leads to identify and segment ideal target customers in financial, Telecom, and Oil and Gas industries.
Produced $45M revenue for the company through key wins including $14M hardware sale at a 3rd largest telecom company, $18M infrastructure refresh win at two banks, and > $13M hardware upgrades at major Oil & Gas companies.
Using industry specific research and advisory tools such as " Confidential ", I became a trusted advisor to IBM clients (CxOs) by providing thought leadership, research, strategic insights, analysis and subject matter expertise (with global perspectives but local relevance) - thereby leveraging IT spend for business growth in key areas such as knowledge management (bigdata), customer relationship management (CRM), and Artificial Intelligence (AI) - increasing IT spend with IBM by 18%.

Confidential

Director Tech Solution, Program/Project Manager

Responsibilities:

Managed a $50M project to upgrade public Safety Radio Infrastructure from an analog to a new digital 800 MHz APCO-25 Simulcast Trunking System by providing assistance/guidance to technical teams.
Designed refinery telecommunication system comprising voice, data, and video communication through strategic plans development and execution to enhance overall system productivity and effectiveness.
Managed all stages of projects from inception to completion including project plans development, budget development, stakeholders communication, and project risk mitigation to accomplish project outcomes - including vendor management and RFP Design and Support.