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Project Manager, Portfolio Manager Resume

SUMMARY

  • Technically profound professional managing end - to-end project lifecycle, while designing and implementing robust strategies to achieve desired deliverables aligned with client expectations.
  • Demonstrated success completing technical projects and directing multifaceted teams in Traditional and Agile settings to solve complex project issues, while meeting deadlines within budgetary constraints.
  • Instrumental in technical project/program management in traditional and Agile environments - planning and scheduling, data and quality governance, and business relationship management,
  • Proficient in IT Business Transformation, IT Infrastructure Service Delivery, Cloud Delivery, ERP implementation, ITIL Process/Framework/ IT Service Management (ITSM), Software development, and Database design/management.

AREAS OF EXPERTISE

  • Technical Planning & Execution
  • Team Building & Leadership
  • Quality Assurance & Control
  • Budgeting & Forecast
  • Contract Management
  • Continuous Process Improvement
  • Risk Assessment & Mitigation
  • Technical Problem Resolution
  • Project & Program Management
  • Software Development

TECHNICAL SKILLS

  • Transmission Control Protocol (TCP), Internet Protocol (IP), User Datagram Protocol (UDP), Post office Protocol (POP)
  • Simple mail transport Protocol (SMTP), File Transfer Protocol (FTP), Hyper Text Transfer Protocol (HTTP), Hyper Text Transfer Protocol Secure (HTTPS)
  • Windows, Linux, AIX, UNIX
  • Microsoft Office (Project, Excel, PowerPoint, Access), Lotus Notes, Primavera
  • Project management (Agile and Traditional), Enterprise Resource Planning (ERP), Technical writing
  • Data analysis and Database management (Oracle, MSSQL), Systems and Enterprise Architecture (EA), Vendor Management, CxO Communication

PROFESSIONAL EXPERIENCE

Confidential

Project Manager, Portfolio Manager

Responsibilities:

  • Reduced cost (by 20-40%) for clients by reviewing client’s on-premises infrastructure installations and advising them on cloud journey/migration and cloud solutions.
  • Confirmed contracted services were provided according to standard policies/procedures by converting outsourcing contracts into ITIL processes within IT Service Management, improved overall system availability by 10%, resulting in 25% increase in customer sat
  • Implemented IBM IT Managed Services transition plans/contracts, by working with client transition managers/stakeholders, completed on schedule and on budget.
  • Increased 25% profit margin and 50% productivity by creating and executing plans to coach, motivate, and incentivize team/reports.

Confidential

Sales and Client Executive

Responsibilities:

  • Generated $15M in opportunities/deals pipeline by cooperating with business development leads to identify and segment ideal target customers in financial, Telecom, and Oil and Gas industries.
  • Produced $45M revenue for the company through key wins including $14M hardware sale at a 3rd largest telecom company, $18M infrastructure refresh win at two banks, and > $13M hardware upgrades at major Oil & Gas companies.
  • Using industry specific research and advisory tools such as " Confidential ", I became a trusted advisor to IBM clients (CxOs) by providing thought leadership, research, strategic insights, analysis and subject matter expertise (with global perspectives but local relevance) - thereby leveraging IT spend for business growth in key areas such as knowledge management (bigdata), customer relationship management (CRM), and Artificial Intelligence (AI) - increasing IT spend with IBM by 18%.

Confidential

Director Tech Solution, Program/Project Manager

Responsibilities:

  • Managed a $50M project to upgrade public Safety Radio Infrastructure from an analog to a new digital 800 MHz APCO-25 Simulcast Trunking System by providing assistance/guidance to technical teams.
  • Designed refinery telecommunication system comprising voice, data, and video communication through strategic plans development and execution to enhance overall system productivity and effectiveness.
  • Managed all stages of projects from inception to completion including project plans development, budget development, stakeholders communication, and project risk mitigation to accomplish project outcomes - including vendor management and RFP Design and Support.

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