SUMMARY

• He has a Master’s in Project Management (MPM), Certified Scrum Master (CSM), Certified Lean Six Sigma Green Belt, and is ITIL certified. He has over 25 years of experience managing IT infrastructure and software development projects using both Agile and Waterfall methodologies.

PROFESSIONAL EXPERIENCE

Confidential

IT Project Manager

Responsibilities:

• Vendor Management of Confidential . who manages the MSP application.
• Development and management of the conversion project artifacts.
• Project Manager for the Monthly and Quarterly loan conversion projects for Confidential

Confidential

IT Project Manager

Responsibilities:

• Health Care Application Development Projects in GCP
• Google Cloud Platform
• Medical, Dental, Pharmacy, Vision, Claims, Authorizations application development Projects
• Medicare
• Vendor Management
• MS Project Online, JIRA, AZURE, SharePoint Visio, MS Office 365

SiteReady

IT Project Manager

Responsibilities:

• Working with vendors to install circuits at the MPOE’s, extensions to MFD’s and IDF’s
• Ensuring Project milestones were hit accordingly and staying within budget guidelines
• Managing the installation of all aspects of IT for the bank’s Data Center, branch and office locations.
• Data Center work included, Power, Racks, Servers, Switches, Cat 6a and fiber, also new circuits.
• Responsibilities include: RFP process for Low voltage cabling, Vendor Management, Security (cameras, NVR’s, POC’s), Network (circuits, routers, switches), VOIP, desktop, printing and Audio/Visual, working with the Citizens PM and the General Contractor to implement the above - mentioned technologies.
• Responsible for installing new AT&T and Verizon circuits at all branch locations and back offices for Confidential
• Coordination of the GC’s construction team with IT vendors such as low voltage cabling; security, circuit, and network vendors.
• Data Center

Confidential

Sr. Program/Project Mgr.

Responsibilities:

• Project governance-report on project management practices, services, impacts to project and program. Review and analyze projects and programs. Implement best practices outlined by the organization/PMO.
• Worked to install circuits and infrastructure network equipment for Flight Safety International
• Cisco network upgrade at Flight-Safety International. The upgrade was both LAN and DC project to upgrade over 40 locations thought the world and two Datacenters.
• This was a cost savings project and included decommissioning of infrastructure and old datacenter.
• EMC Storage upgrade for Credit Industrials Bank Manhattan, NY. Integration of storage data to new hardware.
• Network and Server rack builds for LimeLight.
• Duties include managing requirements, budget, scope, scheduling, resources, risk, dependencies, as well as change and incident management
• Coordination of vendors both on-shore and off-shore for design, configuration, and implementation of hardware and data.

Confidential

Design Program/Project Manager

Responsibilities:

• Hired to install new circuits and infrastructure network equipment at data centers and all office locations around the world.
• Project was to integrate apps and data to new Data Center.
• New data center build-out which include best in class Cisco Unified Compute System (UCS) w/ Cisco Nexus switches and routers and NetApp storage solution.
• Migration of applications, data and users from existing data center to new data center. This was a cost savings initiative and included infrastructure decommissioning.
• Upgrade of 14 national and international locations to new MPLS Cisco Network.
• Develop and manage ITIL Incident, Problem, Change Management team, and processes for the organization.
• Duties include managing requirements, budget, scope, scheduling, resources, risk, dependencies, as well as change and incident management
• Coordination of vendors both on-shore and off-shore for design, configuration, and implementation of hardware and data.
• Project governance-report on project management practices, services, impacts to project and program. Review and analyze projects and programs. Implement best practices outlined by the organization/PMO.

Confidential

Program/Project Manager

Responsibilities:

• Program/Project Manager for the Enterprise Data Warehouse.
• Project governance-report on project management practices, services, impacts to project and program. Review and analyze projects and programs. Implement best practices outlined by the organization/PMO.
• Utilized Agile methodologies to develop software applications for several client projects
• Led a team of Contract Project Managers overseeing various projects for the healthcare unit.
• Working at the program level to leverage resources and dependencies and reporting.
• Project methodologies include both Agile and Waterfall.
• Duties include managing requirements, budget, scope, scheduling, resources, risk, dependencies, as well as change and incident management.
• Working with both On-shore and Off-shore resource teams.

Confidential

Project Manager

Responsibilities:

• Agile, scrum and waterfall methodologies used for development of software and infrastructure projects.
• Was hired for my vast project management experience with both infrastructure and software development to help drive release testing and production activities.
• One project that I helped with was a new testing process to develop a plan and implement virtual test servers for the release testing team. with both On-shore and Off-shore resource teams.
• Duties include managing requirements, budget, scope, scheduling, resources, risk, dependencies, as well as change and incident management.
• Confidential applications: POS (Point of Sale), IC+ (Pharmacy), Loyalty, One Confidential, eCommerce, EHR, eRX, Photo and IVR.
• Network: UTM (Fortinet) Firewall, Cisco switch 2960s and 2921 router, IMS (Intel Management System), IP addressing, DNS.

Confidential

Project Manager

Responsibilities:

• Responsible for running projects through release management; Release categories include major, minor, service pack and emergency releases. with both On-shore and Off-shore resource teams.
• I was brought in to help manage a project to implement the insurance company’s new infrastructure platform that would support the mobile app, Salesforce, and agent.
• Duties include managing requirements, budget, scope, scheduling, resources, risk, dependencies.
• Systems - Host JCL, JAVA, J2EE, DataStage ETL based applications. Agile methodologies used to develop software applications
• Salesforce.com CRM application development project.

Confidential

Mgr./Problem Mgr.

Responsibilities:

• Responsible for managing various technical support teams to resolve Confidential ’s high severity outages for all business units at their tier 4 data center.
• Supported a transition project to migrate credit card infrastructure.
• Responded to internal and external customer incidents and drive high critical issues to resolution.
• Facilitated crisis calls with IT departments to communicate and escalate outage/crisis from initiation to closure.
• Support the integration of data and apps to new data center hardware.

Confidential

Project Manager

Responsibilities:

• Lead Project Manager to implement VOIP phones across City for short term initiative
• Scope of work to configure switches and install phones for Confidential in Chicago Downtown locations.

Confidential

IT Service Manager

Responsibilities:

• Managed a team of incident and problem managers at General Motors/Onstar unit for EDS.
• Performed change and release management of 911 call center applications. Agile, scrum and waterfall methodologies used for development of software and infrastructure projects.
• Supported 32 critical applications over a complex infrastructure for a 24/7 -911 call center environments.
• Responsible for mitigating any high severity outages using the ITIL managed set of processes.

Confidential

Senior Project Manager

Responsibilities:

• Managed various AA Data Center and airport terminal projects including (MS Servers, Cisco Router and Cisco Switches, data circuit, Environmental, Electrical, Fiber and low voltage Cabling, Voice, IVR, VOIP, ).
• Managed various Airport IT projects for Confidential with construction GC for Terminal, Hanger, Post Office, Cargo locations- at ORD, LAX, SFO, SJC, DFW, HNL, and many more.
• Other projects included Desktop, printers, GIDS, BIDS, FIDS.
• Multiple Integration projects for Confidential as they bought and sold companies.