SUMMARY

• Senior IT Professional having 12+ years of Project Management experience in IT and Business, involved with a verifiable record of achievement.
• Entrepreneurial and commercially astute with extensive and highly transferable cross industry experience.
• Specialist in modernization, transformation and growth of Global IT services business.
• Dynamic, motivated and composed changed agent with a fervent passion for attaining the unachievable by means of analysis and collaboration.
• Skilled in strategic product development and execution.
• Thrives on innovation, cross - functional team leadership and in delivering exceptional results whilst recalibrating people’s perception to raise the bar.

Core Competencies

• Leadership and Management. Servant IT leader managing multiple teams of direct reports, cross-functional technical talents and indirect reports. Highly successful in planning and executing strategic programs and projects with direct and indirect leadership of practice teams across the globe. Delivered $0.25 - 25 Mn IT Projects in an integrated multi vendor environment.
• Stellar Communicator and Negotiator.Effective communicator across all levels of the organization up to CIO level.Strong ability to adapt message to differing audiences. Leverage diversity, relationships and influential nuance to build trusted advisor status and credibility. Worked on numerous RFPs, Project initiatives and Solution designs and in presenting structured cost benefit analysis.
• Digital Transformation.Instrumental in defining, planning and executing large scale Digital Transformation Program.Proficient in managing digital transformation projects from the inception to the implementation on cloud platform.
• Product Implementation. Vastexperience in implementing ERP product (SAP), from inception to deployment. Extensive experience in planningand implementation of ecommerce product and platform.
• Business Intelligence(BI) and System Integration. Vast experience in implementing Business Intelligence (BI) solutions as well as large system integration projects using API with SAP, JDA, Ecommerce (ECOM), CRM and legacy applications.
• Project Management. Extensive leadership on teams leveraging SCRUM and Kanban frameworks to optimizemost effective delivery capability. Delivered digital transformation, Product implementation, Business Intelligence, Web, client server, mainframe projects through waterfall and Agile methodologies.
• Creativity and Innovation.Re-imagine IT Landscape through design thinking, ideation, strategic insight and market knowledge to bring differentiated and compelling innovation to the digital transformation. Inspires and leads the implementation through solid understanding of people, process and tools.
• Analytical Problem Solver.Simplifies ambiguous and complex situations to deliver consistent, compelling, innovative and definite solutions. Resolve challenges of troubled projects and liaise with stakeholders to deliver turnaround programmes.
• Adaptability and Flexibility.Proven ability to remain resilient and tenacious under pressure whilst displaying fortitude in the face of adversity. Excellent change manager effectively collaborates with cross-functional teams to encourage and grow co-operation.

TECHNICAL SKILLS

Project Management tools: MS Project,Visio,MS Office,Jira, Service Manager, Service Now, HP-ALM, Confluence, SharePoint, MS Team, Slack.

Business Intelligence & Database: Data stage, Informatica, Teradata, NETEZZA, UDB, ORACLE, MS SQL Server, SAP BW, SAP BEX Query, TOAD, Micro strategy, Tableau, QlikView, PowerBI, MSBI (SSIS, SSAS, SSRS), ERWIN, Crystal Reports, Datacom

SAP: ECC 6.0, HANA S/4, BW, SCM F&R, SAP Portals, POSDM, BO, BO 360 suites

Web applications: Angular, Java script, HTML, CSS, .NET, Google Analytics, Java/ J2EE;

Middle wire: ESB, BODS, Mulesoft;

Client Server applications: VB, Lotus Notes;

Mainframe applications:COBOL, JCL, ESP, CA-IDEAL, VSAM, DB2, IMS-DB, IMS-DC, CICS, IDMS

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager

Responsibilities:

• Owned end to end delivery responsibility for the Business Intelligence (BI) Program.
• Defined, planned and executed transition of the Data Model, ETL and Data visualization work streams.
• Defined process model, SLA/ KPIs, Estimation approach, Demand and capacity management model.
• Planned and executed on-call production support.
• Developed project plans for the BI Projects and enhancements and managed them from requirement to deployment.
• Responsible for budgeting, performance tracking and reporting.
• Led a team of Data Modellers, ETL and BO developers and BO Admin, delivered projects valued $2 Mn with peak team size of 30.

Confidential

Program Manager

• Full accountability for the ideation, creation, full stack development, implementation and rollout of the digital ecommerce product in the AWS Cloud platform.
• Overall responsibility of the lifecycle management of the product including performance, tracking, enhancement and support.
• Defined roadmap for the enhancement and integration.
• Delivered set of APIs to integrate POS, CRM (for promotions and offer) and Google food order platform.
• Delivered Brand site integration, Google analytics and Search engine optimization (SEO) projects to increase traffic in the ecommerce site.
• Rolled out the ecommerce solution to 510 out of 650 Restaurant sites across Canada. Defined, planned and executed set of measurements for enhanced User Experience (UX) and conversion rate improvement.
• Conducted workshops, captured core business processes, customer journey mapping, data flow diagram and use cases. Delivered projects valued $1.8 Mn with peak team size of 20.

Confidential

AgileProject Manager

Responsibilities:

• Overall ownership for the implementation of online banking digital channel in the AWS Cloud platform.
• Delivered day-to-day banking and digital payments functionalities.
• Delivered set of REST APIs to integrate with the retail core banking systems.
• Delivered project through backlog, sprint grooming, and prioritization and sprint execution working in PMP and Agile frameworks.
• Led a team of Architects, Developers, testers, performance engineers and delivered projects valued $2 Mn with peak team size of 35.

Confidential

Agile Project Manager

Responsibilities:

• Owned ERP SAP Platform upgrade project as part of the Digital Retail Platform program.
• Delivered ECC Release upgrade (ECC 6.0 EHP4 SP09 to ECC 6.0 EHP8 SP03), Forecasting & Replenishment upgrade (5.1 to 5.2) and Portals upgrade (NW 7.01 SP08 to NW 7.5 SP05) in accordance to the Agile Framework. Conducted Discovery phase and defined project scope, timeline and budget.
• Successfully delivered project life cycle.
• Led team of Architects, Designers, Developers, testers and infrastructure engineers encompassing store, supply chain, finance, merchandise, ecommerce and BI and delivered projects valued $6 Mn with peak team size of 80.

Confidential

Project Manager

Responsibilities:

• Accountable for implementation of the purchase to pay process.
• Planned and executed design, development, testing and deployment.
• Developed project baselines with respect to scope, cost, schedule, and quality, managed budgets and forecasts.
• Managed risk, issues and dependencies. Led a team of Solution Designers, Developers and testers and delivered projects valued $2 Mn with peak team size of 30.

Confidential

Project Manager

• Accountable for SAP implementation and subsequent enhancements in the Merchandise, Supply Chain, Store and Finance.
• Managed integration of SAP retail with supply chain applications, Warehouse Management systems (WMS) and Integrated Planning and forecasting systems (IPFR).
• Delivered projects for Sales Audit and finance systems.
• Delivered Business Intelligence Reporting solution includes business KPI and metrics reporting dashboards.
• Delivered set of Infrastructure projects (SAP Service Packs upgrade projects, Remedy system upgrade, Migration from P Series to Oracle Exadata).
• Delivered numerous projects in the Supply Chain, Stores, Merchandise, ecommerceand Finance, BI Reporting systems, Middle wire development and enhancements in Agile Scrum framework.Led cross-functional team in the multi vendor environment and delivered projects valued $25 Mn with peak team size of 80.

Confidential, St Louis, Missouri

Project Manager

• Delivered multiple enhancements in the Life Insurance Agency Licensing, commission and bonus systems due to merger and acquisition of traveller’s life insurance.
• Delivered conversion of the homegrown agency licensing system to the product based PMACS system.
• Delivered transition of the 90+ web based client server and mainframe Policy admin and Agency applications.
• Planned and executed on-call production support.
• Developed plans for the Projects and managed requirement to implementation.
• Led a team of Designers, developers and testers delivered projects valued $4.5 Mn with peak team size of 40.