OBJECTIVES

• A professional Agile/SAFe Scrum Master with 5 years’ experience as a Servant Leader seeking a position where I can use scrum team(s) to develop and manage product, adapt and improve process that deliver value to customers and achieve business goals.

TECHNICAL SKILLS

Testing Tools: JIRA (Application Lifecycle Management)

Software/Systems: Android, Allscripts, Epic, Cerner, IOS, Kanban, Meditech, MS Office Suite, SAFe, Scrum, Windows.

PROFESSIONAL EXPERIENCE

Confidential

SAFe Scrum Master

Responsibilities:

• Supports organization in successful Lean - Agile transformation by coaching teams on best Agile Principles and practices.
• Facilitates all scrum ceremonies and backlog refinement, obtains, validates and updates capacity and assist the team in the marking selected stories as committed,
• Allows team to pick job, help to assign owner’s to stories to avoid over allocation by stop picking more jobs when capacity is full
• Communicates with the Product Owner to gain clear understanding of the business priority for upcoming iteration
• Ensures bugs issues/tickets in JIRA contains enough information with clarity and a clear acceptance criterion as defined in the definition of done are adhere to by team
• Design scrum board, manages flows of value and expedite actions on bottleneck
• Facilitates team retrospectives and ensure continuous improvement in subsequent sprints
• Ensures the team is protected from outside interference, removing impediments, and ensuring that the work is delivered as a team objective
• Assists the development team in ensuring their objectives align with the scrum teams sprint
• Participates in the organizations Scrum community of practice to increase the effectiveness of the application of Scrum in the organization
• Implements Kanban practices to operational and DevOps teams
• Collaborates to write and prioritize user stories, refine backlogs and resolve technical debt
• Coach development team about commitment and ensure product owner’s reciprocal commitment to ensure transparency.

Confidential

Agile/SAFe Scum Master

Responsibilities:

• Supports organization in successful Lean-Agile transformation by coaching teams on best Agile Principles and practices.
• Facilitates all scrum ceremonies and backlog refinement, obtains, validates and updates capacity and assist the team in the marking selected stories as committed,
• Allows team to pick job, help to assign owner’s to stories to avoid over allocation by stop picking more jobs when capacity is full
• Communicates with the Product Owner to gain clear understanding of the business priority for upcoming iteration
• Ensures bugs issues/tickets in JIRA contains enough information with clarity and a clear acceptance criterion as defined in the definition of done are adhere to by team.
• Design scrum board, manages flows of value and expedite actions on bottleneck
• Facilitates team retrospectives and ensure continuous improvement in subsequent sprints
• Ensures the team is protected from outside interference, removing impediments, and ensuring that the work is delivered as a team objective
• Assists the development team in ensuring their objectives align with the scrum teams sprint
• Participates in the organizations Scrum community of practice to increase the effectiveness of the application of Scrum in the organization
• Implements Kanban practices to operational and DevOps teams
• Collaborates to write and prioritize user stories, refine backlogs and resolve technical debt
• Coach development team about commitment and ensure product owner’s reciprocal commitment to ensure transparency.

Confidential

Project Coordinator

Responsibilities:

• Supported Project Manager by maintaining document control and tracking project activities within project timelines.
• Design and maintained all project information; schedules, data requests, assignments, tasks, and meetings templates for the project
• Assisted Project Manager with development of a comprehensive workflow process for monitoring automation performances and modified mean time between failure schedule as assigned
• Maintained document control, process assets, database management, track project activities and team communication
• Assisted Management and team lead in aligning strategic goals with project roadmap and follow up with vendors to ensure proper alignment and synchronization at all integrating points,
• Collaborated with Kanban lead to updates backlog and maintain

Confidential

IT Analyst

Responsibilities:

• Facilitated classroom training for Physicians (CPOE), Clinical Staff, Ancillary Staff, Credentialed Trainers and Super Users in lieu of implementation software release
• Actively participated in class room training and teach as well as curriculum development and editing of lesson plans
• Took credentialing paneling and proficiency exam for various hospitals on various EMR software modules
• Facilitated most provider classes on a day-to-day basis while training Go live support breakout sessions
• Participated in go live and post go live training and orientation
• Registered students to classes and administered test to end-user
• Provided verbal step-by-step instructions on minor workflow issues to end-users
• Assisted applications match product owner and end user’s expectations during each implementation
• Escalated issues raised during the release process to the development team and ensured accuracy
• Ensured product owner satisfaction with software product release