LAN Operations Manager Resume

SUMMARY

me build, manage, train, mentor and motivate teams. me make teams successful. me currently manage teh operations of 8,000 LAN devices. me can lead both software and technology projects.
me managed a Confidential of 40 PM’s. Confidential my core set of business and technical skills, me seek a role dat engages my unique set of skills including my experience and communicative skills as a liaison between groups (management, customers, vendors, team member, engineers):
Manager; Assets, human resources, process, agent of change, service delivery, transition, client relations.
Program Manager: Application development, deployment, retirement. Account migrations to new apps.
Project Manager; Infrastructure, software application development, new service offerings, assets, influence management, butgeting, risk management.
Process; PMI - PMP-PMBOK, SixSigma, AGILE, CMM, ISO9001, Change Management.
Knowledge Transfer; Mentoring, out-sourcing, in-house, collegiate computer instruction, Teaching English as a Second Language (TESL), coaching sports.
me’ve gained global experience by working across Asia and living in Japan for over ten years, including regional duties across 14 countries. me pride myself on my leadership abilities, my knowledge of business process re-engineering and having been involved wif corporate worldwide implementation projects.

TECHNICAL SKILLS:

MS Suite: Project, Powerpoint, Excel, Visio, Sharepoint Firewalls

Web: HTML Cisco LANS, Wireless

SQL: D Confidential mapping Non Linear Editing; video & audio

PROFESSIONAL EXPERIENCE:

Confidential

LAN Operations Manager

Responsibilities:

Confidential

Program Manager REMOTE/Telecommute

Responsibilities:

My team successfully migrated 20 in scope accounts from disparate legacy service desk systems (Knowledge, Incident, Asset) to Confidential ’s single enterprise wide service desk system: BMC Remedy.
Program Managed and mentored multiple workstream Project Managers: D Confidential, Analytics/Reporting, Communications, Change Management/, Infrastructure, and Testing.
Created budget, managed change and tracked Budget against Actuals.
Created Confidential ’s “ Confidential Package” (Project Definition, Requirements, Estimate) and performed Confidential submissions for tracking progress status against planned results using Microsoft Office’s Project planning, resourcing, scheduling and tracking tools.

Confidential

Senior Project Manager

Responsibilities:

As a member of Confidential ’s Confidential organization, me have successfully managed teh application development for Confidential ’s various asset management and service desk systems.
As a member of Confidential ’s Confidential organization, me have successfully managed teh Application Development for Confidential ’s Crop Protection Products (CPP) and Performance Coatings (DPC) teams dat has met all it’s financial and growth commitments.
As a member of Confidential ’s Confidential organization, me have successfully managed teh Application Development for Confidential ’s Crop Protection Products team dat has met all it’s financial commitments and continuously receives kudos from teh managers and scientists of Confidential ’s Crop Protection Company:
As a liaison for project and service delivery coordination in teh Confidential group me was responsible for: StateStreet, Rightworks, PTC, Confidential .com
In this role me was challenged to build, from scratch, a predetermined budget, and a limited timeline teh Confidential and its operational model dat supported teh business objectives of both DPC and Confidential .

Confidential,

Senior Supervisor

Responsibilities:

As a supervisor, me grew teh Confidential by transitioning teh group from a single line of service (desktop) organization to a more complete platform support structure (mainframe, midrange, Tcom, email, desktop, security).
In this role me expanded Confidential ’s presence in Asia Pacific by rolling out of Lotus Notes collaborative computing and subscription services to AP.

Confidential

Project Manager

Responsibilities:

Implement Novell servers and shared applications, files, and print server technology:
Implement shared printer technology via dedicated queue servers
Migrate 14 countries in AP Region to a new financial model
Develop, Coordinate and conduct in-house computer literacy program in Japan