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Program Manager/technical Project / Delivery Manager Resume


  • He delivers - on time, at or under budget, by managing scope, risk, and relationships with senior leaders, peers, and team members.
  • He is a career Information Technology Program and Project Manager with over 20 years of hands-on experiences of beginning to end Applications Development and Infrastructure Projects.
  • He has a successful record supervising resources, managing tasks towards on-time deliverables, strategic planning, leadership.



Program Manager/Technical Project / Delivery Manager

Project/Technology: SaaS (Regulated), Java, .Net, PL/SQL, Oracle


  • Implemented 21 CFR, Part 11 Compliance framework and monitored Checklists at each Phase Gate
  • Led and managed daily SCRUM Meetings blended with Waterfall frameworks/managed backlog, delivery plan
  • Provided Program Level leadership to include:
  • Integration and Configuration (high level) tasks
  • Defect Tracking and resolution (US and offshore)
  • Regulated (GxP) Document Tracking and approval process
  • High-level and detailed project tracking (MS Project/Visio)
  • Workstream PM daily communications; stakeholder expectations and communications
  • SharePoint Management, Program level
  • Managed project scope (scope creep and change requests), schedule, and budget (burn)
  • Utilized exceptional consultation skills with the ability to influence decision making, and the ability to interact with all levels of the business from senior leaders to working teams
  • Managed Governance in every Phase/Gate; demonstrate (daily) a drive for results (Deliverables) to include budget burn vis-à-vis tasks, and time-on-task with a focus on continuous process improvement


Consultant Senior IT Project Manager

Project/Technology: TrackWise SaaS, TrackWise Workflow Construction, GxP Document Validation


  • Managed multiple validated (Regulatory Compliant) work streams within Laboratory Information Systems (LIS)
  • Used and Lead/Managed daily Agile/SCRUM Meetings (3 concurrent Teams)
  • Planned and facilitated Agile/Scrum framework to include backlog grooming, sprint planning, daily stand-ups
  • Created project / product backlogs, release plans and sprint schedules.
  • Managed backlog with Product Owner
  • Monitored each Project Phase Gate for 21 CFR, Part 11 Compliance and Regulatory requirements
  • Managed Project Proposals to include RFP, SOW, MOU Documents; Project Budget; Staff and staff upgrades
  • Collaborated with Technical SMEs to meet Infrastructure solutions to include
  • Regulatory compliance (FDA, HIPPA)
  • Server architectures
  • Security (firewall)
  • Disaster Recovery (Business Continuity)
  • Created Data Analytics Team/project effort
  • Developed Project Documentation with project stakeholders to include:
  • Project Charter
  • Project Scope Document
  • Business Requirements (BRD)
  • Functional Requirements (FRD)
  • Change Management Plan
  • Disaster Recovery (IT) / Business Continuity (Business)
  • Communications Plan (Matrix)
  • Stakeholder Status Reporting (PowerPoint)
  • Executed and followed Change Control processes
  • Collaborated with other IT groups involved in the project delivery process
  • Coordinated training with Business Systems End-users
  • Tools Used: Oracle backend, Microsoft Suite Tools to include MS Project, Visio, PowerPoint
  • PPM Tool: MS Project, Planisware, Tableau (Data) Analysis, COTS Tool: Sparta TrackWise (QMS | CAPA)


Senior IT Project Manager


  • Managed Project Proposals to include RFP, SOW Documents and Project Budget
  • Directed and managed multiple (3) concurrent IT projects in GxP (Validated) Applications in Agile PLC framework
  • Directed daily Scrum Meetings in three (3) concurrent projects
  • Facilitated daily process with Product Owner (PO) on Product Back log / Directed Scrum Best Practices
  • Collaborated with Technical SMEs to meet Infrastructure solutions to include
  • Regulatory compliance (FDA, HIPPA)
  • Disaster Recovery (Business Continuity)
  • Delivered solutions in Cloud Automation Technology to include
  • Development, front-end
  • Development, Infrastructure (to include middleware)
  • Disaster Recovery Planning and documentation
  • Business Continuity Planning
  • SharePoint Management, Program
  • Collaborated with Business leaders in examining solution options
  • Collaborated with Technical SMEs to translate Functional Requirements (Stories) into technical specifications
  • Identified and monitored intra-project and cross-project dependencies across the Enterprise
  • Tools Used: Microsoft Suite: Word, Excel (Excel Marcos), Visio, PowerPoint
  • PPM Tool: MS Project; Tableau Analysis Tool, COTS Tool: TrackWise

Confidential, Durham, NC

Senior IT Program Manager, PO & IT


  • Co-managed RFP process and over-all contract Agreement for non-FTE Contractors
  • Directed and managed multiple concurrent IT projects in GxP (Validated) Applications in Agile PLC framework
  • Used and Lead/Managed daily SCRUM Meetings (3 concurrent Teams)
  • Managed backlog with Product Owner
  • Collaborated with Project Management Tableau Analysis Team
  • Provided change management solutions within:
  • Developed of TrackWise QMS Ver. 8.5.3:
  • Collaborated with Business leaders for BCP (Business Continuity) and BSP (Business Scalability) Processes
  • Use of PMP/PMI Best Practices to ensure GxP/SOX documentation FDA regulatory compliance
  • Ensured project visibility and progress through appropriate Stakeholder and Senior Leader’s communications strategy
  • Aligned all activities with evolving Confidential PMO Best Practices
  • Tools Used: Microsoft Suite: Word, Excel, Visio, PowerPoint
  • PPM Tools: MS Project, MS Project Online; COTS Tool: TrackWise

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