Program Manager/SCRUM Master Resume

SUMMARY:

IT Leader looking to guide an organization’s Technology Roadmap and workforce into a modern, efficient future. Over 10 years of experience in halping guide multiple organizations to IT solutions and offerings dat best fit their needs while providing a positive, well organized environment where staff can improve themselves and provide the highest stakeholder satisfaction.

WORK EXPERIENCE:

Confidential

Program Manager/SCRUM Master

Responsibilities:

Provide system enhancement and development for d Confidential warehousing applications utilizing Informatica, DB2, and AIX
Communicate directly with client to provide release deliverables, status updates, and issue resolution
Gather and analyze client requirements and translate to technical documentation
Manage development efforts between offsite and onsite teams
Represent team as Security point of contact and organizer for clearance acquisition, access management, and training
Oversaw migration to Agile in 2013
Track and mitigate blockers to SCRUM activities
Created onboarding training for new team members
Conduct training sessions for new team members
Conduct interviews for TCS and provide recommendations and feedback to Human Resources
Organize Knowledge Transfers with client team
Conduct team member evaluations including writing of performance reviews
Organize team ramp up and ramp down
Create budget projections for client and maintain billing for the team
Oversee compliance with training requirements both internally and client related
Assist with complex development and testing efforts as needed
Organize virtual team gathering and team building since COVID - 19
Awarded Multiple Best Team Awards from both client and TCS

Confidential

Process Champion

Responsibilities:

Conducted in person audit of the County and TCS team to identify pain areas and process gaps
Prepared Technological and Process Improvement Roadmap
Met with stakeholders to track process and new needs
Met with team members to brainstorm new improvements
Review Processes and Project Roadmap quarterly for further improvement, suggesting revisions to stakeholders and implementing any approved changes

Auditor

Confidential

Responsibilities:

Ensure project following TCS Quality Standards
Interface directly with project leadership and technical teams
Identify and Categorize Performance Noncompliance and recommend path to resolve
Suggest Process/Service Improvement Initiatives
Awarded Best Auditor for 15 consecutive quarters

Presales Support

Confidential

Responsibilities:

Research potential opportunities for TCS to pursue
Prepare Analysis Deck presentation for RFPs, RFQs, and RFIs summarizing opportunities, identifying red flags, and suggesting whether to move forward with a response
Prepare, review, and organize responses to opportunities
Track and respond to potential client and TCS questions and responses

Confidential

Senior Developer

Responsibilities:

Designed and developed the Extract, transform, and load process to mask multiple D Confidential Warehouses utilizing Informatica, Terad Confidential, and UNIX
Interfaced directly with client SMEs to provide accurate masking d Confidential
Managed development efforts between offsite and onsite teams
Created various design documentation and aid in training of less experienced developers
Collaborated closely with client team to train them on the solution

Confidential

Developer

Responsibilities:

Worked as part of a development team to create Microsoft SQL Business Intelligence Studio (SSIS, SSAS, SSRS) solutions designed to support management of Pennsylvania state correctional institutions
Designed and tested solutions for the D Confidential Warehouse
Analyzed customer requirements and created prototypes for mock system demonstrations
Tested code and stored procedures for the Commissary module, which was responsible for handling transactions for offender orders of goods
Conducted knowledge transfers and trainings with onsite team

TECHNICAL SKILLS:

Databases: SQL Server, Oracle, MySQL, Terad Confidential, DB2

Business Intelligence: SQL Server BI Studios (SSIS, SSAS, and SSRS), Informatica, Pentaho, Exposure to Oracle BI EE

Analysis & Design: UML (Use cases, Sequence diagrams, Class diagrams), BPMN, D Confidential flow diagrams

Cloud: Exposure to AWS and Azure

Operating Systems: Windows, UNIX (AIX)

Other Technical: WIN-ER (conceptual d Confidential base tool), UNIX shell scripting, Erwin, TortoiseSVN, VSS, SharePoint, WebEx, JIRA, Exposure to Machine Learning and AI concepts

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship