SUMMARY

• PMP and CSM certified Business Project Manager and Sr UAT Test Manager with over 17 years of experience in managing complex software projects/programs in various banking domains like Commercial Banking (LVTS / LYNX and Cross boarder Wire Payments),Core Retail Banking (Online and Mobile banking, Loans, Mortgages and Cards and Loyalty programs), Wealth management (Private banking and Trust business), Investment banking and Insurance - P&C.
• Strong experience in SDLC methodologies like Agile/Scrum and Waterfall as well as Software Testing Life Cycle (STLC) and User Acceptance testing Methodology.
• Excellent involvement in all phases of project including System Integration Testing (GUI, Functional, Web services (SOA) testing and E2E), UAT, Pilot testing, BAT, PAT/PIV, Release level regression Testing, Warranty support.
• Solid experience in cost/resource estimates and revisions, track financials, provide forecasts, preparing Test Strategy, Test Plans, Test data management (TDM), Test coverage, Test execution schedule, Resource management, Risk management, Test metrics and status reporting, Audit.
• In depth experience in Manual and Automated testing, Mainframes, SAP, ETL, Web, Mobile (iOS, and Android) and GUI based enhancements / Migration projects (DSM).
• Extensive experience in HP test management tool ALM and BPT transformation and Defect management tool JIRA.
• Strong working experience in ETL/Data warehouse backend testing, BI (Cognos) reports testing and Proficient in writing complex SQL queries (Data bases: SQL Server, Oracle, MS Access)
• Sound working knowledge and understanding of AML/KYC regulations and regulatory systems such as FINTRAC and FATCA.
• Experience in E2E test co-ordination of in-house /3rd party vendor teams like, Softek, Symcor, Intelead, TSYS, TRIAD, Intria, G&D, AIMIA, Suncor, and AEGON. Strong hands on experience in POS and ABM testing.
• Excellent knowledge in testing data Ingestion, Extraction using Bigdata / Hadoop Ecosystem like Hive, Pig, HDFS, Map Reduce (MRV2 and YARN), Sqoop, Oozie (Hue) and HBase.
• Ability to work in a team oriented, collaborative environment, customer oriented, highly versatile, innovative, with excellent interpersonal, problem solving, trouble shooting and communication skills.
• Expertise in testing Web Services, XML, RESTful using SoapUI tool and proficient in compliance testing/AODA.

PROFESSIONAL EXPERIENCE

Business Project Manager

Confidential

Responsibilities:

• Reporting to a Project Delivery Head in Wire Operations group and accountable for planning and execution of Projects and Overall User Acceptance Testing of BESS/EWP Migration Program.
• Responsible for needs analysis, project scoping, budgeting, cost and risk analysis and change management.
• Developed, managed plan & budget to ensure funds are used appropriately, comply with budget targets.
• Responsible for risk mitigation and planning.
• Provided coaching, development, succession, recruitment, resource management, team leadership, input into performance and development plans. Coordinate and manage progress of projects
• Responsible to Identify, monitor and communicate project-related issues, scope changes, budgets variances and contingencies that may arise during the implementation of projects
• Developing UAT roadmap for financial year and work towards achieving goals without compromising quality.
• End-to-end UAT accountability for Resource and Cost estimation, Tracking Actuals, UAT Strategy, Planning, defining scope, Developing UAT test cases, Execution of UAT plan, Test data management (TDM), Maintain traceability, Defect management (HP ALM), Defect Prioritization, Daily Triage calls, UAT status reporting, UAT exit approvals and Production/Pilot testing (PAT).
• Using HP ALM and JIRA test management tools to develop and maintain UAT test cases, report/triage defects.
• Working closely with technology PM, development Management, Business consultant and/or vendors to schedule and facilitate code release into UAT environments, Defect tracking till closure.
• Prepare and present project status to the appropriate level of Governance.
• Effectively interacting with business executives for presenting and obtaining approval on project deliverables
• Participate in Post Implementation Review and provide feedback on behalf of the UAT team
• Excelled in following the BMO Enterprise UAT Operating Guideline and Process to reduce risk by finding and fixing problems in advance of production.
• Developed and maintain in-depth knowledge of end to end business processes and project requirements through close partnership with key business stakeholders
• Ensured test artifacts adhere to standards and audit requirements.
• Involved in BAU activities and track all live issues reports and co-ordinate/resolve with technology and vendor teams

Test Manager

Confidential

Responsibilities:

• Acted as single point of contact for creation of Risk & Scalability Assessment document, High Level Estimates, Test Strategy, Test plan, Resource Planning, Mitigation planning and Test cases for the enhancement projects, intakes and coordinating all testing activities of project.
• Managed large-scale projects with a team of 20 staff consisting of offshore and onshore resources.
• Responsible to participate in requirement documents review meetings, providing gap analysis documents, Organizing SIT, E2E and UAT QA artifacts internal/External Walk-through meeting of and collecting signoffs on QA deliverables.
• Led all QA activities of System Integration testing (SIT), E2E, and UAT phases of projects and Intakes in the group.
• Accountable to Test high volume data pipelines, ETL transformations, and other data integration workflows across multiple sources while applying best practices in regard to data validation including data integrity, data quality, and distributed data processing.
• Organized Variance meetings thoroughly reviewed all defects with stakeholders and tracked/managed all active ones until closure as per SLA and escalated whenever required.
• Trained QA team with prerequisite QA process, testing technical or business knowledge, developed strong working relationships.
• Accountable to project/program level QA status reports/metrics to all stake holders and CIBC Sr Management.
• Accountable to prepare testing Exit reports / test coverage report and obtain signoffs from all stake holders (BU, IT development and IT project management, QA management) on Testing performed.
• Accountable to arrange Weekly/Monthly status meetings and providing status reports to VP and QA Directors, Vendor BRM.
• Adhered to processes, timely issue notification, escalated risks and issue reviews, contingency plan development, risk resolution, facilitates overall escalation process.
• Provided overall support to assigned value streams ensuring prover testing coverage to mitigate risk; manage regression suite and maintain high availability; reusability and frequency of automation execution. Provide overall governance of testing practices to assigned value streams or applications.

Program QA Lead

Confidential

Responsibilities:

• Handled various projects/ programs like, Sales session migration program, Credit card Limit change Ph1, Ph2, Datacenter Migration, OLMS/OLBB migration (SAP application), RTI, DDA, Payments application enhancements (SWIFT/RTGS), CDIC, Investments projects (Place Trade order, execute and Settlement, SWIFT messages), TFSA/RRSP.
• Involved in planning, executing various investment projects (place trace orders, execute in Broadridge, trade settlement transactions, SWIFT settlement messaging (stock settlement, Cash settlement)
• Responsible to deliver the testing estimates, test strategy, resource schedule and test schedule, test plan artifacts for multiple projects simultaneously for customer/stakeholder review and approval.
• Providing charter level estimates based on SOW, participated in SRS/BRD reviews, identifying the gaps in requirements, organized internal / external reviews of test artifacts like MTP, Test cases, Test exit report.
• Review release notes regularly and identify necessary regression test bed for re-execution due to defect fixes and ensure the build is meeting FST entry criteria to start with QA testing.
• Accountable for execution of system tests (i.e., GUI, functional, integration, usability (JAWS), E2E, Cross browser/cross platform, Bilingual, Roll-back and regression tests) in SDF and IST environments & responsible to support UAT, OAT and PIV.
• Lead defect triage meetings and optimized defect management process. Defect management including tracking as per SLA, prioritizing as per the requirements, reporting and collaboration with developers for problem resolution and verification.
• Accountable to implement new test design approach, i.e., BPT test design approach in Retail QA group and transforming the existing traditional test cases into BPTs, Automated regression packages in QTP.
• Responsible for generating daily QA status report and QA metrics generation.
• Accountable to develop testing sign off document / test coverage report and obtain approvals from all stake holders (BU, IT development and IT project management, QA management) on Testing performed.
• Program automated test scripts and modify existing scripts to support testing activities

Test Automation Specialist

Confidential

Responsibilities:

• Implemented and executed an automation test framework for functional and nonfunctional testing.
• Program automated test scripts and modify existing scripts to support testing activities
• Understanding the functional specifications (FRS) and analyzing performance requirements. Review and provide inputs to performance test plan and developing Test Cases required for performance testing.
• Prepare LR Vuser actions on Vugen and prepared and executed scenarios on Controller and prepared analysis report. Good exposure of performance scripting concepts like parameterization, correlation, etc...
• Analyze and provide bottlenecks to project management with the help of performance lead.
• Initially develop automation scripts for all core scenarios using TSL in WinRunner to perform regression testing.

Business/UAT Analyst

Confidential

Responsibilities:

• Involved in requirements gathering and its documentation and development of related artifact by conducting meetings, brainstorming sessions and/or workshops with various stake holders. Understand user’s requirement and provide tech-functional document (SRS)
• Involved in stakeholder management; conducting requirement workshops.
• Strong experience and proficiency in creation of Requirement artifacts such as Use Case, Use Case Diagrams, Business Rules, Data Catalog, User Interface Specifications.
• Involved in Identifying and documenting all assumptions / dependencies / risks and ensure that these are effectively managed with appropriate mitigation or contingency plans.
• Involved in UAT and Business acceptance testing to validate the application against BRD. Involve in production testing and logging defects in Defect tracking system.

Business Analyst

Responsibilities:

• Interacted with subject matter experts, application development, implementation support and production support staff to define functional specifications that meet users’ requirements and are technically appropriate.
• Communicated and reviewed business requirements with IT; supporting the creation of functional and technical requirements
• Worked closely with business and IT to prioritizing technical work based on business needs and level of effort.
• Developed and executed system test plans to ensure business systems, workflow and processes meet stakeholder requirements.