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Pmo Manager, Senior Project Manager Resume

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Plano, TX

SUMMARY

  • Developed requirements for, facilitated thoughts from business line managers, coordinated development, and led deployment of an enterprise process for prioritization of company efforts.
  • Reduced the cost of an enterprise PMO by 30% by identifying and hiring to required skills, while redeploying higher cost resources to higher value assignments.
  • Assigned as the Enterprise Product Manager with responsibilities for identifying the solution for an enterprise credit and collateral system which standardized credit memos, asset reviews, and improved the process for determining the allowance for loan and lease losses.
  • Responsible for the full SDLC of an enterprise system including due diligence, initial contract negotiations, vendor management, and implementation. This system will reduce the cost of, and the need for, several home-grown systems while establishing a central location for borrower and real estate collateral portfolio management information.
  • Analyzed Commercial Real Estate operations to determine root cause of productivity issues and presented the need for process improvements to senior leaders. This effort created several process improvement projects that are in various stages of completion benefiting the organization through cost savings and process efficiencies.

PROFESSIONAL EXPERIENCE

Confidential - Plano, TX

Senior Project Manager

Responsibilities:

  • Led legal projects for the Payroll Protection Program.
  • Led team of 8 Project Managers and Business Analysts.
  • Created new PMO processes
  • Reorganized PMO team to reduce costs by matching resource costs with the appropriate skill sets. Left JPMorgan early due to an opportunity at Confidential .org.

Confidential - Plano, TX

Senior Project Manager

Responsibilities:

  • Led +$1 Million budget project to implement a credit and collateral system that will capture valuations, produce credit memos, standardize asset reviews, facilitate impaired status reviews and determination of impairment amounts for ALLL calculations. Worked with business line leaders to establish credit and collateral processes.
  • Managed all elements of relocating disaster recovery location including writing the Request for Proposal (RFP), performing due diligence on potential vendors and locations, initial contract negotiations, and migration to new data center.
  • Reset failing REO implementation by renegotiating contract, forming new team, and establishing new project to led the project to successful completion.
  • Designated by Senior Management as the project manager routinely assigned the largest efforts in the enterprise.
  • Managed CFO departure and organized the transition of CFO responsibilities to meet regulatory requirements.
  • Managed visit to foreclosed oil fields to identify requirements and design for integrating business operations.
  • Created Project Management Office processes for new department, including reporting status to executive management, budget tracking, and standardized project management tools for the project management team.
  • Analyzed IT operations to identify outsourcing opportunities.
  • Led Kaizen Event to reduce the cycle time for generating vendor payments by 20% resulting in redeployment of 2 FTEs (approximately $80,000 annualized savings).
  • Managed the integration of a regional bank.
  • Lead project manager on Internet Banking Program implementation.
  • Lead project manager on failed bank integration in charge of coordinating the completion of FDIC’s Purchase and Assumption contract requirements.

Confidential, Plano, TX

Senior Internal Consultant

Responsibilities:

  • Reduced Days Sales Outstanding of a department to recover over $1,000,000 annually by identifying bill collection opportunities and establishing processes to continuously improvement this metric.
  • Reduced Invoice expenses by $550,000 from previous year by identifying underutilized supplier pricing agreements and facilitated the redesign of an in-house audit process that flagged invoices for cost reduction opportunities and monitored new operational metrics.
  • Authored 5 of 25 Global Delivery Center Best Practices and integrated them into the business saving $350,000 in the first year in attrition costs and off-shoring opportunities.

Confidential,Dallas, TX

Senior Project Manager

Responsibilities:

  • Managed staff of 6 Business Analysts in the Information Technology Department supporting customer service and claims contact center application development projects.
  • Increased business analyst productivity 10% ($85,000 saved in reduced hiring) creating standards for Business Analysis including service-oriented requirement collection techniques.
  • Engaged with business partners to identify a 25% reduction in processing software defects through an improved process for quality assurance and user acceptance testing.
  • Simulated the impact of an improved system on penalty payments, then facilitated custom solution design and implementation that reduced the amount of penalties paid to Departments of Insurance by more than 10%.

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