PROFESSIONAL EXPERIENCE:

Confidential, Washington DC

Sr ITSS/SMS PM/PRM Manager

Responsibilities:

• Senior SMS/ITSS SR Sharepoint Architect/project/program management consultant for global SharePoint 2019/Metro web migration, upgrade & portal /ERP Enterprise Infrastructure Improvement program global network - wide work streams programs. Which includes execution of complex cross-functional projects from beginning to end including all phases - planning, requirements, design, testing and cutover of D365 CRM AX, Azure, AWS ERP design/ Architect online. DC, VA, MD Rail, onsite business Program/Project manager with Pepco/Exelon Utility in development & deployment of electric Meter, One Badge online payment processing application, Badge, credit card, smart phone payment development design & integration Bus & vehicle Globalization and Localization. Design integrates deploy & manage teh SAP Fieldglass, Cutover, IV & R, processes & validation management, OCM PM processes, VMS business client platform and Metro web functional teams to define project scope and all required deliverables, activities, activity sequence, Work Break-down Structure (WBS) and work estimates to create a framework for teh project schedule. Process management of all aspects of teh project including teh plan, resources, dependencies, change management and budget utilizing internal project management tools.
• Work directly with Sr directors & stakeholders to prioritize and determine teh project's acceptance criteria/critical success factors and manage stakeholder expectations throughout teh project including SharePoint 2019, Opera Web Browser, Mobil app deployment and integration, IBM Jazz & CCM Clarity applications within D365CRM, applications performance management, ITSS. ITSM as a Service, GM Global Monitoring and CCM Communication Channel Moderation. MS TFS Version controls, Clarity Dashboard methodology Workstream item tracking, designed project/process management functions, Team builds sites over entire business enterprise statewide transits services.
• Develop, design, implement multi statewide SAP s/4 HANA Project Management bus rail & vehicle metro card mobile sign-on & sign off ridership access & account within Metro web purchase card online application process. Provided design all global Confidential Sr stakeholders to prioritized process status and determined monthly CIO updates of teh project's acceptance criteria/critical success factors, trained, manage communicated stakeholders’ expectations throughout teh project management processes inside IBM Jazz, ITSM, Clarity process development, designed, training, implemented Business Relationship Management process and granted, Privileged Access Management.
• Developed Designed and Implementation of multipole Opera Web Browser, Mobil app deployment and integration, IV & R, processes & validation management safely & customer based applications including SAP Fieldglass VMS LAN/WAN/VLAN & firewall business client platform, FRMS, me&A, Safety Fast Transitional Duties, EMIH, Attendance Management SOS, MTPD Bus/Rail forms applications overall, scope, schedule, costs, quality processes for D365CRM within Confidential multi state wide integrations including, ERP features warehousing, finance, trade, logistics, production, accounting, master planning, CRM & hr. APM applications performance management, tools AppD ITSM using PowerShell and Excel workflow dashboard applications inside Cherwell reporting 2016 to automate alot of teh manual tasking required during an APM applications performance management, inside SharePoint 2019 online migration for both boot camp and power users across Confidential business units.
• SR Sharepoint Architect/PM tools Office 365/SharePoint 2019 online & prem, Azure SaaS, PaaS & IaaS services, AWS ERP design/ Architect online Global Monitoring Architect Developed, and Migration Manager Monitoring Dashboard to graphically enhance to migration SCOM management pack tools monitoring process with pie and bar charts. Onsite business Program/Project manager with OCM Pepco/Exelon Utility in development & deployment of electric Meter Utilization of dashboards charts automatically updated every few minutes allowing teh real-time migration team member data usage to easily monitor migrations while working on other items within teh total Confidential business units combined 60,000 daily user topologies.
• SR PM/Program manager over global $87 million dollars EII/ITC/AAE program Develop, designed, trained, implemented OCM, Business Relationship Manager and Privileged Access Management Applications business case justifications and cost/benefit analyses Salesforce Vonage Service Now Contact Center, ITSM project, for Confidential multi statewide riders & users. Monthly SR Tableau Executive dashboard processes and integrations Enterprise network-wide directors SMS ITSS SEMO/FP&A dashboard reporting, SCRUM, Agile reporting methodology.
• Developed, designed, & implemented Salesforce, Vonage Dashboards & Reporting features creating custom-built dashboards to help monitor individual, department, and team group performance. Developed real time contact center analytics to identify areas of improvement across Confidential ’ s tri-state US centralized based government departments, pre-post project management implementation processes to reviews all documentation, lessons learned, provide internal organizational status to update applicable multi statewide team members of deployed & utilized methodologies, tools, templates within teh Confidential organizations.
• Sr Sharepoint Architect/PM/ application design release & deployment of MS Teams within Confidential tri state Bus Rail & vehicle 80,000 user topologies for remote access & client sharing. Inside SharePoint 2019 upgrade & migration. Developed TWG technical working group inside Confidential Sr directors’ group for CCB change configuration board inside ITSS ITSM, ticking change & application process inside Confidential .

Confidential, Columbus GA

Sr PM / PRM Manager, EII/ITC.AAE program

Responsibilities:

• Senior private Sharepoint Architect/ project management consultant for global Office 365/SharePoint 2019 online & prem, Azure SaaS, PaaS & IaaS services, AWS ERP design/ Architect CRM AX/ERP Enterprise Infrastructure Improvement program global network-wide work streams programs. Which includes execution of complex cross-functional projects from beginning to end including all phases - planning, requirements, design, testing and cutover of D365 CRM AX ERP online, Aflac next day pay electric online payment processing application, credit card, smart phone payment development design & integration Globalization and Localization. Design integrates deploy & manage teh IV & R, processes & validation management, OCM, business and functional teams to define project scope and all required deliverables, activities, activity sequence, Work Break-down Structure (WBS) and work estimates to create a framework for teh project schedule. Process management of all aspects of teh project including teh plan, resources, dependencies, change management and budget utilizing internal project management tools.
• Sharepoint Architect/Work directly with stakeholders to prioritize and determine teh project's acceptance criteria/critical success factors and manage stakeholder expectations throughout teh SAP Fieldglass, Cutover PM processes VMS business client platform Salesforce Vonage Service Now Contact Center, ITSM, ITSS. ITSM as a Service, project including D365CRM, APM applications performance management, IT as a Service Management, Global Monitoring and CCM Communication Channel Moderation. Onsite business Program/Project manager with GA Power Utility in development & deployment of electric Meter MS TFS Version controls, Clarity Dashboard methodology Workstream item tracking, designed project/process management functions, Team builds sites over entire Aflac global business enterprise Leads, motivates, manages and supported assigned team members to ensure adherence to SAP s/4 HANA, Cutover PM processes & Project Management OCM, CRM, VMS, LAN/WAN/VLAN & firewall business client platform developed process and procedures and to maximize contribution to effectiveness and efficiency to coordinate communicate with all global team members, global vendors & stakeholders on project status SR PM/Program Manager responsible for teh $47 million dollar Service Now global deployment project with a global Translation Project management PDLC/SDLC global client services would include leading and managing teh project from initiation through closeout, including training of all client end-user implementations Aflac international in teh USA and Japan. .
• Provided all global Aflac Tableau Executive dashboard processes and integrations Enterprise network-wide stakeholders to prioritized status and determined update of teh project's acceptance criteria/critical success factors, trained, manage communicated stakeholders expectations throughout teh project Clarity process development, designed, training, implemented Business Relationship Management process and granted, Privileged Access Management methods and techniques (planning, budgeting, team building, scheduling, project control, change management, processes & procedures..
• Utilized CRAID processes for ODB, AX CRM project. Process, for Aflac global to upgrade deploy & train global team members on handovers from and to other departments, designed reviewed, lead, motivated, Sr manages and support teams as well as assigned team members to ensure adherence all IV & R, processes & validation management process and procedures are met within teh constraints of project scope, time, cost and required quality, and to maximize to effectiveness and efficiency.
• Internal coordinate and communication with project resources, global & internal team, stakeholders and vendors on all aspects of project progression/status for Aflac global US/Japan, D365 CRM 365 online Upgrade and migration for Aflac global US, One, Drive PM License integrations with Drop Box user admin development management Assignment tool (PowerShell) that dynamically finds teh available licenses within Dynamic Office 365CRM ERP tenant along with OneDrive, allowing teh administrator to pick and choose which licenses with Microsoft FastTrack team to assign to specific users/customers inside both teh Aflac US and Aflac Japan users.
• Developed Designed SAP Fieldglass VMS business client platform Sharepoint Architecture/PM and Implementation of overall, scope, schedule, costs, quality processes for D365CRM within Aflac global US & Japan integration including, ERP features warehousing, finance, trade, logistics, production, accounting, master planning, CRM & hr. APM applications performance management, tools AppD using PowerShell and Excel workflow dashboard applications inside Cherwell reporting 2016 to automate alot of teh manual tasking required during an APM applications performance management, online migration for both bootcamp and power users across Aflac business units.
• SR PM tools GM (Global Monitoring) Architect Developed, and Migration Manager Monitoring Dashboard to graphically enhance to migration monitoring process with pie and bar charts. Utilization of dashboards charts automatically updated every few minutes allowing teh real-time migration team member data usage to easily monitor migrations while working on other items within teh total Aflac business units combined 60,000 user topologies.
• SR PM/Program manager over global 87 million dollars EII/ITC/AAE program Develop, designed, trained, implemented OCM Business Relationship Manager and Privileged Access Management Applications business case justifications and cost/benefit analyses, for Aflac global users. Monthly SEMO/FP&A dashboard reporting, SCRUM, Agile reporting methodology.
• Developed, designed, & implemented pre-post project management implementation processes to reviews all documentation, lessons learned, provide internal organizational status to update applicable global team members of deployed & utilized methodologies, tools, templates within teh Aflac organizations.

Sr PM Developed Designed Deployed and Implemented

Confidential

Responsibilities:

• Managed Deployed teh integration and utilization of large team to develop Opera Web Browser, Mobil app deployment and integration, CRM AX ERP OCM, IV & R, processes & validation management VMS, LAN/WAN/VLAN & firewall business client platform & D365 SharePoint 2013/2016, ODB, Office 365 online License, Azure SasS, PaaS & IaaS integrations with SAP s/4 HANA Project Management, Cutover PM processes. Drop Box user admin development management Assignment tool (PowerShell) that dynamically finds teh available licenses within an Office 365 tenant, IT and End User Computing allowing teh administrator to pick and choose which licenses to assign to specific users/customers inside both teh City of Vancouver and teh Confidential BC.
• SR PM Sharegate tools, Translation Project management PDLC/SDLC global client services would include leading and managing teh project from initiation through closeout, including training of all client end-user
• TFS Architect Developed and Migration Manager Monitoring Dashboard to graphically enhance to migration monitoring process with pie and bar charts. Utilization of These charts automatically updated every few minutes allowing teh nighttime migration team member to easily monitor migrations while working on other items within teh COV and Confidential total combined 40,000 user PC Life-cycle Management topologies.
• Senior CoV BC /City of Vancouver/ICBC project managing consultant for teh end client utilizing Tableau Executive dashboard processes and integrations Enterprise network-wide Enterprise Application Development / Infrastructure Architecture deployment specialist, Microsoft Dynamic CRM Architectural Design, Development, Implementation. Responsible for improving performance and functionality, implementing new projects, and providing desktop support. Such as Instant Messaging PBX integration management, BMC Remedy Asset Management wrote SQL queries against teh MS OCS/LYNC (Office Communication Server R1 & R2) backend SQL server Microsoft Office OCS R-1/R- 2 2007/2010.

Consultant Architect

Confidential

Responsibilities:

• Provided stakeholders to prioritize and determine teh project's acceptance criteria/critical success factors and manage stakeholder expectations throughout teh project Development, designed, trained, implemented Business Relationship Manager and Privileged Access Management methods and techniques (planning, budgeting, team building, scheduling, project control, ITSS. ITSM as a Service, change management, processes & procedures...
• Managed internal applications business cases within projects justifications and cost/benefit integrated SIBA analyses, for global CA, NYC State Department of Health’s government MS Dynamic ERP Great Plains vs 10.0 upgrade and integration into SharePoint 2013, MS Project Server 2013 and Office 365 online Onsite IT PAM, Spec AM, ITCM, CDM, OSIM and Service Desk, Service Catalog, Workload Automation Enterprise Application Development / Infrastructure Architecture deployment specialist,$46 million HP Global, senior private project consultant for Enterprise network-wide applications management OCS R-1 & R-2, SharePoint 2007/2010 design & implementations. Confidential - Coors beer merger & consolidations. HP senior OCS R-2 edge server consultant for, including Ats supply chain ATFS Active Directory, WCM, Web technologies (.Net/C-Sharp) and Database Management, consolidation, and support VMS, LAN/WAN/VLAN & firewall security business client platform.
• Responsible for improving GM performance and functionality, implementing new projects, and providing desktop support. Such as MS Great Plains 2010, Instant Messaging PBX integration management into SharePoint 2010 admin users and desktop support, including Web technologies (.Net/C-Sharp) and Database Management, consolidation and support, design, implementation and support of teh global Server, Storage, SAN infrastructure.
• GM Global Senior SharePoint/TFS migration architecture & PM lead, responsible for teh design and development of teh HP Global EDS team of comprehensive Marketing-based e-commerce platform product. Utilizing a platform of SharePoint technologies, such as Silverlight, Commerce Server, SQL Server and Windows Server 2008. Architect, developer, and advisor on teh platform's first release as well as hands-on development of teh first of approximately 298,000 + users accessing Translation Project management PDLC/SDLC global client services would include leading and managing teh project from initiation through closeout, including training of all CA.GM/GMAC, Siemens, Confidential Coors global client end-user.
• PC Standardization high-volume public-facing sites for HP Global US & Canada IT and End User Computing .

Confidential, Saint Louis Mo

Senior Project Manager Analyst & Infrastructure Architect

Responsibilities:

• Senior SharePoint architecture lead, design, and development of teh Confidential & Confidential Global team, a comprehensive Marketing-based e-commerce platform product utilizing a platform of SharePoint Technologies, Silverlight, Commerce Server, SQL Server and Windows Server 2008. Architect, developer, and advisor on teh platform's first release as well as hands-on development of teh first of approximately 800 + users high-volume public-facing sites for Confidential US Australia & Canada. Technical and Business Analysis Advisor on teh entire platform architecture, development of content management functionality, site migration and upgrades, automated site and platform provisioning, development methods and best practices in all aspects of SharePoint
• Technologies.
• Development & Design of Translation Project management PDLC/SDLC global client services would include leading and managing teh project from initiation through closeout, including training of all Confidential & Confidential client end-user.
• Duties include Tableau Executive dashboard processes and integrations Enterprise network-wide $12 million, program applications management, SAP, VMS, and CRM, supply chain management warehouse distribution production management Data warehouse Architectural Design, Development, and Implementation. PDLC, SDLC planning, managing, and controlling of all activities of information technology operations...
• Managed Enterprise network-wide applications management processes. Upgraded BMC Remedy Asset
• Management tools onto teh existing Wintel server environment, which included SharePoint, 2007Exchange server 2003/2007/, SCOM 2007 Groove server 2007, Microsoft OCS office communicator server 2007, Bluecoat Packet Shaper, and Microsoft Unified Communications suite.

Confidential,Wichita Kansas

Senior Globalization Enterprise Architect

Responsibilities:

• Designed, deployed all implementation process with vendors IT groups (me.e., Oracle, UNIX, Windows, DBA's, etc.), as needed, to discover and ensure requirements are well defined, appropriate. This also included in teh network DR design & Release Management.
• Created & implemented a companywide global Translation Project management PDLC/SDLC global client services would include leading and managing teh project from initiation through closeout, including training of all Koch Indus client end-user
• BMC Remedy Asset Management Enterprise process. Managed network-wide applications. Management of all data center architectural design, development, and implementation of core switch configurations/modifications within network interfaces to servers
• Back-up & migrated all BMC Remedy PAM (Princeton Asset Management) Asset Management process’s on
• In vista database utilizing Notification Workflow 2.6 to developed new management packs & Migrated into Koch
• Business Solutions corporate-wide SharePoint/System Center 2007 up-grade Development Designing and
• Deployment of Metalogix Migration, Backup tools for MS SharePoint Office both online and premWindows Server, SQL Server, Windows Vista, Windows 7 & 8, MR Project Server
• .Managed, migrated, backed-up & implemented teh KBS Corporate-wide VMS LAN/WAN/VLAN & firewall security business client platform SQL 2000 database up-grade to SQL 2005, within teh Confidential corporate-wide global database network. Utilized Flex Net Admi studio, WISE 7.0 MSI, Repackaging & Transforms.

Confidential, Saint Louis MO

Senior SharePoint Architect Lead

Responsibilities:

• Senior SharePoint architecture lead, responsible for teh design and development of teh Confidential comprehensive Marketing-based ecommerce platform product utilizing a platform of SharePoint technologies, such as Silverlight, Commerce Server, SQL Server, and Windows Server 2007. Architect, developer, and advisor on teh platform’s first release as well as hands on development of UB Banks data warehouse MA & R SharePoint portal enterprise network platform. Technical and Business Analysis Advisor on teh entire platform architecture, development of content management functionality, site migration and upgrades, automated site and platform provisioning, development methods and best practices in all aspects of SharePoint technologies. Development advisor and trainer providing functional extensions for SharePoint (controls, web parts and customized content rendering) used within teh platform as well as in teh commercial deployment. Subject matter expert and technical advisor in code development on teh platform (including creation of best practice examples), technical (and practical) review of requirements and assistance in conversion of requirements into functional development.
• Ensured that all teh US Banks data Warehouse, MA & R Database enterprise network wide applications PAM (Princeton Asset Management) where professionally managed. Designed & implemented internal process Architecture during US Banks merger & migration updates are properly executed and appropriate to project and system life cycles.
• Managed other Confidential $18 million resources, such as project scheduler, quality managers and external stakeholders. Was responsible for program level management reporting and issue escalation, requiring close interaction and communication with multiple levels of management for teh migration & moving of Mercantile Bank / 1st Bank datacenter move across teh country to teh newly built downtown St. Louis data warehouse center.
• Designed, Windows NT Networks deployed all implementation process with vendors IT all groups (me.e., Oracle, Unix, Windows, DBA's, etc.), as needed, to discover and ensure requirements are well defined, appropriate, and included in teh network DR design & release management utilized BMC Remedy Asset Management .
• Teh design and Implementation of all server & database architecture, including Web technologies (.Net/C-Sharp) and Database Management, consolidation, and support.
• Database security backup recovery & access grants, rights & privileges to teh database, deployed & installed MSS configurations utilized wise packaging to create MSI for hundreds of banking programs over network deployed LDAP directory infrastructure.
• Installed SSL, VPN support, enterprise network wide applications management Firewall rule implementation and maintenance, load testing, and fault management. Marketing Intelligence Portal to provide a central repository for Retail Payment Solutions to share information. It provides access to Competitive Intelligence, Data Warehouse Reporting, Management Memos and Process Documentation.
• MA&R Database Quality Control and Assurance developed documentation that included a description, process flow, and relationships, Data Dictionary, Validation, Scripts, Unix Shell Scripting and Month-end Dependencies.

Confidential, Saint Louis MO

Senior Program Process Manager

Responsibilities:

• Managing multiple projects relating to enterprise software application rationalization. This included application retirement, globalization, and migration of applications to target architectures supply chain management warehouse distribution production management.
• HP Open View/ VMS, Project and Portfolio Management, Pfizer's ATS Translation Project management PDLC/SDLC global client services would include leading and managing teh project from initiation through closeout, including training of all client end-user pc, vendor duties scheduling & billing. Project Plans, Signature Matrices Requirements Plans, PAM (Princeton Asset Management) Communications Plans,
• Designed JJ Pilot Plant Windows Server 2003 upgrade project assigned to individual work packages/projects utilizing SAP Business software solutions applications & services, Oracle e-Business Suite development within Project Process development Financing and Deployment Life Cycle.
• Ensuring that teh plans are properly executed, and appropriate project and system life cycles are identified and followed. Sun Solaris, WISE 6 & SMS 2.0 Installer to create MSI packages for network distribution utilizing Siebel CRM business practices IIS 0.5 IIS 0.6/Unix Shell Scripting TCP/IP and client/server architecture.
• Johnson Controls/Metasys: for Validated Environments Wintel server environment Windows ESX server 2003 upgrade. Desktop Application, Server Application, SQL Server Database 2003 upgrade, MOM 2005 monitoring Siebel IIS.
• Deployed Eflexion / PAT tool kit Desktop Application, HP Open/VMS Windows Server 2003 upgrade Application, SQL Server Database 2003, IIS.
• Migrated Blue Mountain Calibration Manager: Desktop Application 4.2 upgrade, Windows Server 2003 Server Application upgrade, SQL Server Database 2003 upgrade & migration, IIS.
• Migrated Leadscope: Upgrade & Migration, from St. Louis MO to Groton CT. All of teh current Oracle Bulk databases were backed up & migrated to newly updated Oracle SID (else) with 1 GB of SGA version Leadscope 2.3.x from previous Leadscope version 2.2.3 as part of teh move to new UNIX Server platform Project Manager, Sr. Business Systems Analyst, Systems Architect or related position in an SAP manufacturing environment with SAP ECC6 MM, PM, PP and QM.
• Consolidated Granite: Upgrade & Migration, from St Louis MO to Groton CT. Granite Application Client V7.2.01 which was currently on BLACKCAP will be upgraded to Enterprise version 1.3.1Standard Application migration to new Citrix Server Platform. Users are less TEMPthan 200 total, 5-7 concurrent: Granite is a non-validated animal facility management system that will utilize Citrix Server platform.
• Developed CRM, VMS (vendor management services), qualifying suppliers, negotiating procurement contracts, consignment programs, E-commerce, value added vendor programs, supplier programs.