SUMMARY:

• 30 years in IBM Development/Design, Quality, Planning/Product Management and Project Management
• 18 years in all facets of complex Global Program/Project Management with 1-5M budget s and up to 25 FTEs
• 2 years managing Transition and Transformation projects including Storage, KT, PCM, Automation/Operations, PSM, Security, Apps, Networking and Data Migration
• 16 years managing enterprise wide software application development/8 years in ecommerce
• 8 years of global IT Infrastructure/6 years COTS deployments/integrations
• 1 years of Telecommunications Infrastructure deployments/integrations
• 2 years Banking/Financial Project Management using Clarity and KnowledgeLink
• 18 years defining/controlling/reporting projects utilizing Scope Management, Communications Management, Change Management, Budget Management, Resource Management, Planning/Schedule Management, Risk/Issues Management and Standards Compliance
• 18 years using MS Project Server and MS Office creating program/project artifacts/2 years using MS PWA and SharePoint
• 8 years leveraging ITIL Service Manager principles
• year of Retail Business Intelligence/Data Warehousing
• 6 years Vendor Management leveraging outsourcing relationships in India and Taiwan, RC
• 5 years in Software Product Management/6 years in Software Quality/Process Management

METHODS/PROCESS:

ITIL, Agile, PMBOK. IBM: WWPMM, GSMethods, BTMT/BTOP, RFS, GSRisk, IPD, SDLC/Waterfall. Some knowledge of RUP and CMM.

Current CERTIFICATIONS:

PMI/PMP 2000 , IBM/Senior Certified Project Manager 2001 , ITIL Foundation Certification 2005 , Certified Scrum Master 2008 and George Washington University/PM Masters Certificate 1998 .

PROFESSIONAL EXPERIENCE:

Confidneital

Senior Project Manager Consultant

Responsible for Mainframe Transition and Transformation T T projects from Engagement Handoff to Lessons Learned. Mainframe Application Management Services AMS focus with global teams utilizing Scope, Communications, Change, Budget, Resource, Planning/Schedule and Risk/Issues Management. MS Project/Office Suite and SharePoint are primary tools used.

Confidneital

Senior Project Manager - Consultant

Responsible for multimillion dollar Mainframe MF Infrastructure and Transition and Transformation T T projects from Engagement Handoff to Lessons Learned. MF Relocation and Infrastructure projects included Storage, KT, PCM, Automation/Operations, PSM, Security, Apps, Networking and Data Migration with global teams utilizing Scope, Communications, Change, Budget, Resource, Planning/Schedule and Risk/Issues Management. MS Project/Office Suite, RPM and Lotus Notes are primary tools used.

Confidneital

Senior Project Manager - Consultant

Responsible for defining/controlling/reporting IT Bank, Back Office and Call Center migration/refresh projects utilizing Scope, Communications, Change, Budget, Resource, Planning/Schedule and Risk/Issues Management. MS Project/Office Suite, Clarity and KLink are primary tools used.

Confidneital

Senior Project Manager Consultant

Responsible for numerous Enterprise Wide software development projects within three different retail Business Intelligence program efforts. Activities included execution of program management processes and disciplines in the areas of: program schedule and quality management communications management human resource management cost management risk/issue management and change management. Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning. Managed project budget for the organization to influence organization's financial profitability. Proactively managed software development, implementation and risk via the use of SDLC.

Confidneital

Platform Manager - Consultant

Responsible for the management of the IT platforms that support the Collections LOB in the area of decisioning, servicing and fulfillment. Including Infrastructure Management, Risk Management, Systems Capacity Management, SLAs/OLAs, Audits and Waivers.

Confidneital

Agent/Manager/Partner

• Part-time effort to normalize cash flow between consultant activities.
• Responsible for improving, leasing and selling commercial properties.

Confidneital

Senior Project Manager

• Responsible for all Vera Bradley ecommerce programs and projects facilitating their aggressive sales forecast for 2008.
• Planned/lead 250k /6 FTEs projects from customer requirements/proposals through lessons learned.
• Coordinated with multiple 3rd party vendors such as Authorize.Net.
• Managed the planning and execution of closing a company subsidiary of more than 28 people and moving operation to Smart Online.

Confidneital

Agent/Manager/Partner

• Part-time effort to normalize cash flow between consultant activities.
• Responsible for improving, leasing and selling commercial properties.

Confidneital

Master Project Manager Consultant

• PM responsibilities included 1,100,000 budget/6-8 FTEs, scope and schedule with a charter to construct the telecommunications routing infrastructure and develop associated code for Cisco ICMs and Aspect ACDs, for the new Capital One inbound voice and VRU system using Agile methodology.
• Completed numerous ecommerce application development projects 50k /1-3 FTEs .
• Tracked and ensured the projects were implemented, issues resolved, delivered on time, within budget and the final product met the business, functional, technical and established quality requirements.
• Controlled ongoing schedules, budget, resources, scope, and risks.
• Negotiated and persuaded decision makers regarding necessary action steps to achieve the goals and objectives of the project.
• Deliverables included Proposals/Requirements, PBS, WBS, OBS, Architecture/High Level/Detail Design, Test Plan/Test cases, Schedule and Plans.
• Managed vendor relationships.

Confidneital

Agent/Manager/Partner

Responsible for improving, leasing selling commercial properties.

Confidneital

Senior Project Manager Consultant

• Stood up a PMO for the OneVA initiative with procedures, processes, policies and methods.
• Tracked and ensured assigned application development projects were completed/implemented, issues resolved, delivered on time schedules, within budget, change and the final product met the business, functional, technical, and established quality requirements.
• These efforts were driven by Capability Maturity Model Integration CMMI with the intent of improving their maturity level.
• Ensured all project closeout process and activities were completed, documented and customer delivery approval was consummated.
• The project, OneVA, was budgeted with 56,000,000 in 2003 and was due to complete in 2008 with more than 50 participating FTEs.

Confidneital

Senior Program/Project Manager for IBM Global Account IGA /Tivoli Project Office

• Responsible for implementation of Enterprise Project Management tolls/checkpoints and Portfolio management/ITIL enabled solutions throughout IBM.
• Managed the deployment and use of the IBM Rational Portfolio Manager RPM /PM Office tool equivalent to UMT/PPM or CA's Clarity, within the IBM Global e2e Infrastructure projects.
• Activities included identifying and working with focal points from each department within our organization on the general use of RPM and education and support of project managers to put all efforts and effectively utilize RPM.
• This deployment/education effort had an 800,000 budget with more then 30 project managers contributing as stakeholders.
• Our objective was to replace all XP versions of MS Project with IBM's RPM.
• Responsible for program/project management of numerous Tivoli Enterprise products deployments/integrations and software development efforts to the IBM internal infrastructure.
• This environment included server farms that were located globally and populated with MVS/Mainframe, RS/6000 and p-Series hardware, running AIX, Linux and NT, with Oracle 9i, SQL Server and IBM's DB2.
• Web development tools included HTML, JavaScript, ASP Net, .Net, Java, Cold Fusion and Lotus Domino.
• Also heavily involved in the fall/spring plan business cycle for deployment of Tivoli products such as TADDM, ITAM, ITIM and TFIM in IGA. IBM's ITAM is similar to Sun's AM SSO .
• PM responsibilities included all financial, schedule, control and scope with individual project budgets up to 3,000,000 and 20 FTEs.
• Enterprise Monitoring Solution Owner/Project Manager. This effort included the design, development and deployment of custom out of profile Enterprise Monitoring Solutions.
• Using customer business requirements, a solution was developed with custom software development, ensuring compliance to IBM's SDLC , IBM's EPP, Tivoli, AMA, LAMA or CRT products and/or COTS Mercury Interactive, Keylime, Elytics, Keynoote, Webtrends, Coast Webmaster, Web Mining or Surfaid probes to provide an end to end performance, availability, health and status monitoring capability for IBM IGA enterprise applications.
• A typical environment included workstations running MS NT in different geographies with an RS/6000 infrastructure running AIX.
• Projects had budgets between 1,000,000 and 3,000,000 each with 5-8 FTEs.
• PM responsibilities for B2B web applications between IBM and selected vendors. This effort typically included requirements with SLAs to lessons learned in a matrixed global environment with 1,000,000 budget and 2-3 FTEs.
• Utilized Enterprise Content Manager.
• Managed vendor relationships.

Confidneital

Project Manager for IBM Global Services IGS /NCO South Lotus Notes Mail Servers

• Successfully project managed the mass movement, data migration and load balancing of 61,000 mail IDs across 116, RS/6000 servers for the IBMUS NCO infrastructure.
• Many of these efforts were Legacy Mainframe/MVS moving to p-Series Notes/Domino servers
• Within the backdrop of this environment, I project managed the System 390 Pilot/System 390 Exodus, D26 server farm consolidation, individual mail ID moves and Web Hosting efforts for different IBM business users.
• Two or three projects were executed concurrently, each with a budget of 500,000 to 1,000,000 and 5-6 FTEs.

Confidneital

Project Manager

Project managed more then six engagements to deploy Tivoli/NetView and related network management products. Replacing products like HP Openview, Cabletron and Sun/Solstice, with budgets from 500,000 to 1,000,000 and 2-3 FTEs.

Confidneital

Product Manager Consultant, Dispatch Systems

• Wrote and presented a white paper on Public Safety, Command and Control.
• Developed marketing material for and assisted with APCO Trade show.
• Completed numerous product planning exercises, improved processes and developed customer requirements.

Confidneital

Software Product/Financial Planner -Product and Financial Planning/Project Office

• Managed the business cycle for large enterprise systems network management and router products.
• Achieved product availability, revenue and profit objectives.
• Acquired 100 of all funding requests, completed customer surveys/research/marketing requirements, shortened business cycle, participated in automated Distribution and Support Plan process and increased effectiveness of product market analysis.
• Managed the software development of an IBM/NetView release effort with development in Taiwan and ROC, and test/integration in the US. The project was on time, with quality and on budget. The development cycle was 18 months with a 5,000,000 budget and more than 30 FTEs.
• Managed transfer of a software product and mission to Hersley, UK.
• Developed a contract process to maximize hardware/software and people resources while improving price negotiating position with vendors.
• Managed multi-million dollar development/test contracts effort.

Confidneital

Project Management -Software Product Assurance

• Regularly produced Gantt Charts and quality/schedule assessments for product design/development/test efforts.
• Wrote numerous quality standards to increase customer satisfaction and move quality toward 6 Sigma.
• Managed software quality, schedule and timeliness by effectively using phase approval authority on all development milestones and documents.

Confidneital

Programmer - Network Management System Design/Development

Designed/developed network management platforms and applications, using BAL, COBOL, PL1 and RPG in a Mainframe/MVS/TSO environment.

SENIOR PROGRAM/PROJECT MANAGER

SUMMARY:

• 30 years in IBM Development/Design, Quality, Planning/Product Management and Project Management
• 18 years in all facets of complex Global Program/Project Management with 1-5M budget s and up to 25 FTEs
• 2 years managing Transition and Transformation projects including Storage, KT, PCM, Automation/Operations, PSM, Security, Apps, Networking and Data Migration
• 16 years managing enterprise wide software application development/8 years in ecommerce
• 8 years of global IT Infrastructure/6 years COTS deployments/integrations
• 1 years of Telecommunications Infrastructure deployments/integrations
• 2 years Banking/Financial Project Management using Clarity and KnowledgeLink
• 18 years defining/controlling/reporting projects utilizing Scope Management, Communications Management, Change Management, Budget Management, Resource Management, Planning/Schedule Management, Risk/Issues Management and Standards Compliance
• 18 years using MS Project Server and MS Office creating program/project artifacts/2 years using MS PWA and SharePoint
• 8 years leveraging ITIL Service Manager principles
• year of Retail Business Intelligence/Data Warehousing
• 6 years Vendor Management leveraging outsourcing relationships in India and Taiwan, RC
• 5 years in Software Product Management/6 years in Software Quality/Process Management

METHODS/PROCESS:

ITIL, Agile, PMBOK. IBM: WWPMM, GSMethods, BTMT/BTOP, RFS, GSRisk, IPD, SDLC/Waterfall. Some knowledge of RUP and CMM.

PROFESSIONAL EXPERIENCE:

Confidneital

Senior Project Manager Consultant

Responsible for Mainframe Transition and Transformation T T projects from Engagement Handoff to Lessons Learned. Mainframe Application Management Services AMS focus with global teams utilizing Scope, Communications, Change, Budget, Resource, Planning/Schedule and Risk/Issues Management. MS Project/Office Suite and SharePoint are primary tools used.

Confidneital

Senior Project Manager - Consultant

Responsible for multimillion dollar Mainframe MF Infrastructure and Transition and Transformation T T projects from Engagement Handoff to Lessons Learned. MF Relocation and Infrastructure projects included Storage, KT, PCM, Automation/Operations, PSM, Security, Apps, Networking and Data Migration with global teams utilizing Scope, Communications, Change, Budget, Resource, Planning/Schedule and Risk/Issues Management. MS Project/Office Suite, RPM and Lotus Notes are primary tools used.

Confidneital

Senior Project Manager - Consultant

Responsible for defining/controlling/reporting IT Bank, Back Office and Call Center migration/refresh projects utilizing Scope, Communications, Change, Budget, Resource, Planning/Schedule and Risk/Issues Management. MS Project/Office Suite, Clarity and KLink are primary tools used.

Confidneital

Senior Project Manager Consultant

Responsible for numerous Enterprise Wide software development projects within three different retail Business Intelligence program efforts. Activities included execution of program management processes and disciplines in the areas of: program schedule and quality management communications management human resource management cost management risk/issue management and change management. Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning. Managed project budget for the organization to influence organization's financial profitability. Proactively managed software development, implementation and risk via the use of SDLC.

Confidneital

Platform Manager - Consultant

Responsible for the management of the IT platforms that support the Collections LOB in the area of decisioning, servicing and fulfillment. Including Infrastructure Management, Risk Management, Systems Capacity Management, SLAs/OLAs, Audits and Waivers.

Confidneital

Agent/Manager/Partner

• Part-time effort to normalize cash flow between consultant activities.
• Responsible for improving, leasing and selling commercial properties.

Confidneital

Senior Project Manager

• Responsible for all Vera Bradley ecommerce programs and projects facilitating their aggressive sales forecast for 2008.
• Planned/lead 250k /6 FTEs projects from customer requirements/proposals through lessons learned.
• Coordinated with multiple 3rd party vendors such as Authorize.Net.
• Managed the planning and execution of closing a company subsidiary of more than 28 people and moving operation to Smart Online.

Confidneital

Agent/Manager/Partner

• Part-time effort to normalize cash flow between consultant activities.
• Responsible for improving, leasing and selling commercial properties.

Confidneital

Master Project Manager Consultant

• PM responsibilities included 1,100,000 budget/6-8 FTEs, scope and schedule with a charter to construct the telecommunications routing infrastructure and develop associated code for Cisco ICMs and Aspect ACDs, for the new Capital One inbound voice and VRU system using Agile methodology.
• Completed numerous ecommerce application development projects 50k /1-3 FTEs .
• Tracked and ensured the projects were implemented, issues resolved, delivered on time, within budget and the final product met the business, functional, technical and established quality requirements.
• Controlled ongoing schedules, budget, resources, scope, and risks.
• Negotiated and persuaded decision makers regarding necessary action steps to achieve the goals and objectives of the project.
• Deliverables included Proposals/Requirements, PBS, WBS, OBS, Architecture/High Level/Detail Design, Test Plan/Test cases, Schedule and Plans.
• Managed vendor relationships.

Confidneital

Agent/Manager/Partner

Responsible for improving, leasing selling commercial properties.

Confidneital

Senior Project Manager Consultant

• Stood up a PMO for the OneVA initiative with procedures, processes, policies and methods.
• Tracked and ensured assigned application development projects were completed/implemented, issues resolved, delivered on time schedules, within budget, change and the final product met the business, functional, technical, and established quality requirements.
• These efforts were driven by Capability Maturity Model Integration CMMI with the intent of improving their maturity level.
• Ensured all project closeout process and activities were completed, documented and customer delivery approval was consummated.
• The project, OneVA, was budgeted with 56,000,000 in 2003 and was due to complete in 2008 with more than 50 participating FTEs.

Confidneital

Senior Program/Project Manager for IBM Global Account IGA /Tivoli Project Office

• Responsible for implementation of Enterprise Project Management tolls/checkpoints and Portfolio management/ITIL enabled solutions throughout IBM.
• Managed the deployment and use of the IBM Rational Portfolio Manager RPM /PM Office tool equivalent to UMT/PPM or CA's Clarity, within the IBM Global e2e Infrastructure projects.
• Activities included identifying and working with focal points from each department within our organization on the general use of RPM and education and support of project managers to put all efforts and effectively utilize RPM.
• This deployment/education effort had an 800,000 budget with more then 30 project managers contributing as stakeholders.
• Our objective was to replace all XP versions of MS Project with IBM's RPM.
• Responsible for program/project management of numerous Tivoli Enterprise products deployments/integrations and software development efforts to the IBM internal infrastructure.
• This environment included server farms that were located globally and populated with MVS/Mainframe, RS/6000 and p-Series hardware, running AIX, Linux and NT, with Oracle 9i, SQL Server and IBM's DB2.
• Web development tools included HTML, JavaScript, ASP Net, .Net, Java, Cold Fusion and Lotus Domino.
• Also heavily involved in the fall/spring plan business cycle for deployment of Tivoli products such as TADDM, ITAM, ITIM and TFIM in IGA. IBM's ITAM is similar to Sun's AM SSO .
• PM responsibilities included all financial, schedule, control and scope with individual project budgets up to 3,000,000 and 20 FTEs.
• Enterprise Monitoring Solution Owner/Project Manager. This effort included the design, development and deployment of custom out of profile Enterprise Monitoring Solutions.
• Using customer business requirements, a solution was developed with custom software development, ensuring compliance to IBM's SDLC , IBM's EPP, Tivoli, AMA, LAMA or CRT products and/or COTS Mercury Interactive, Keylime, Elytics, Keynoote, Webtrends, Coast Webmaster, Web Mining or Surfaid probes to provide an end to end performance, availability, health and status monitoring capability for IBM IGA enterprise applications.
• A typical environment included workstations running MS NT in different geographies with an RS/6000 infrastructure running AIX.
• Projects had budgets between 1,000,000 and 3,000,000 each with 5-8 FTEs.
• PM responsibilities for B2B web applications between IBM and selected vendors. This effort typically included requirements with SLAs to lessons learned in a matrixed global environment with 1,000,000 budget and 2-3 FTEs.
• Utilized Enterprise Content Manager.
• Managed vendor relationships.

Confidneital

Project Manager for IBM Global Services IGS /NCO South Lotus Notes Mail Servers

• Successfully project managed the mass movement, data migration and load balancing of 61,000 mail IDs across 116, RS/6000 servers for the IBMUS NCO infrastructure.
• Many of these efforts were Legacy Mainframe/MVS moving to p-Series Notes/Domino servers
• Within the backdrop of this environment, I project managed the System 390 Pilot/System 390 Exodus, D26 server farm consolidation, individual mail ID moves and Web Hosting efforts for different IBM business users.
• Two or three projects were executed concurrently, each with a budget of 500,000 to 1,000,000 and 5-6 FTEs.

Confidneital

Project Manager

Project managed more then six engagements to deploy Tivoli/NetView and related network management products. Replacing products like HP Openview, Cabletron and Sun/Solstice, with budgets from 500,000 to 1,000,000 and 2-3 FTEs.

Confidneital

Product Manager Consultant, Dispatch Systems

• Wrote and presented a white paper on Public Safety, Command and Control.
• Developed marketing material for and assisted with APCO Trade show.
• Completed numerous product planning exercises, improved processes and developed customer requirements.

Confidneital

Software Product/Financial Planner -Product and Financial Planning/Project Office

• Managed the business cycle for large enterprise systems network management and router products.
• Achieved product availability, revenue and profit objectives.
• Acquired 100 of all funding requests, completed customer surveys/research/marketing requirements, shortened business cycle, participated in automated Distribution and Support Plan process and increased effectiveness of product market analysis.
• Managed the software development of an IBM/NetView release effort with development in Taiwan and ROC, and test/integration in the US. The project was on time, with quality and on budget. The development cycle was 18 months with a 5,000,000 budget and more than 30 FTEs.
• Managed transfer of a software product and mission to Hersley, UK.
• Developed a contract process to maximize hardware/software and people resources while improving price negotiating position with vendors.
• Managed multi-million dollar development/test contracts effort.

Confidneital

Project Management -Software Product Assurance

• Regularly produced Gantt Charts and quality/schedule assessments for product design/development/test efforts.
• Wrote numerous quality standards to increase customer satisfaction and move quality toward 6 Sigma.
• Managed software quality, schedule and timeliness by effectively using phase approval authority on all development milestones and documents.

Confidneital

Programmer - Network Management System Design/Development

Designed/developed network management platforms and applications, using BAL, COBOL, PL1 and RPG in a Mainframe/MVS/TSO environment.