SUMMARY/ABSTRACT

Experienced leader and Information Technology project manager. Exceptional written/oral communicator. Extensive experience providing communications bridge between business users and IT. Highly effective managing organizational change.

WORK HISTORY

Confidential

Project Manager III

Responsibilities: Manage enterprise-wide mid-sized 100250K clinical and ancillary health alliance projects. Microsoft Project Server 2010 administrator. Established standardized Project Management Office policies, procedures, and methodology in support of all projects supporting the organization.

Accomplishments:

• Managed vendor and user relationships for two major clinical application implementations lauded for performance This was by far, without a doubt, the smoothest implementation I've seen in more than 20 years with Mountain States. Doris Williams, Director of Laboratory Operations, following implementation of SoftLab v4.0.7 implementation.
• Developed and implemented standard practices for use of MS Project Server including PWA across the domain, for both project and non-project activity.
• Provided MS Project training to operational managers for them to develop non-project plans to account for staff time
• Developed dashboards and standard reports to be presented to IS leadership
• Established standard SharePoint project site template for all PMO-managed projects included live MS Project Server 2010 data web parts

Confidential

Director, IT Security

Responsibilities: Directed all physical and logical IT security activities for 1.2 billion/year Fortune 500 Medicare Advantage company. Responsible for longand short-range planning, staffing, directing, managing and controlling all physical and logical security operations.

Other Positions within Organization:

• Manager, Corporate Financial Systems Aug 09 Oct 10 : Supported all corporate financial IT systems and processes
• Project Manager, IT Infrastructure May 08 Aug 09 : Provided Project Management and organizational support to Electronic Data Interchange division.

Accomplishments:

• Directed 6-person team provisioning systems access for more than 95 systems and 3,000 users, ensuring processes and documentation in compliance with CMS and independent auditor specifications
• Provided detailed logical security process training for more than 200 corporate leadership EVP, VP, AVP, Director, Manager, and Supervisor
• Advised CIO and CSO on physical and logical security issues.
• Directed physical security operations to ensure CMS compliance by providing CCTV, access control, and visitor control processes for 47 primary and satellite offices.
• Oversaw processing of more than 20,000 access requests per year
• Developed 24-hour/7-day per week operations coverage with no staff increase
• Directed the integration of, and developed processes for provisioning of, additional 65 systems and 1,400 users with no increase in existing provisioning administration staff
• Prepared and executed 500K security systems installation capital investments
• Converted fourteen locations and assigned access control badges for more than 2,800 employee and contingent workforce
• Sourced and contracted physical security installation teams at fourteen locations across the United States and Puerto Rico.
• Developed policies and procedures for network/system access and physical security control, ensuring compliance with CMS, Sarbanes-Oxley, HIPAA, and other government standards.
• Directed weekly interchange with all finance stakeholders, including CFO, to ensure appropriate prioritization of all team activities
• Directed migration of access control and closed-circuit television security systems from stand-alone systems to integrated enterprise applications at centralized server facility, ensuring continuity of operations and disaster recovery
• Managed more than 20 projects across the spectrum of complexity and deployments, from corporate enterprise-wide systems implementations to stand-alone applications development.

Streamlined process for business units to submit report and file transfer requests. Resulted in increased efficiency and simplified process, providing improved visibility and process control and compliance with CMS, HIPAA, and other directives

Confidential

Senior Coordinator, Supplemental Education Services Operations

Responsibilities: Directed organizational and program activities for more than 500 low-income children from failing schools in Florida, Alabama, and Tennessee. Developed and delivered detailed training program for 20 regional coordinators and over 100 tutors.

Confidential

Contracts Coordinator

Responsibilities: Negotiated and wrote contracts totaling over 2 million with various state, local, and private nonprofit agencies for services in support of early learning and voluntary pre-kindergarten programs for Escambia County children. Successfully obtained grant funding totaling over 800,000.

Confidential

Project Coordinator

Responsibilities: Directed execution of post-9/11 46 million worldwide US Army installation and facility security program for the US Army Corps of Engineers. Included planning, acquisition, and installation of a variety of physical security systems. Developed ten-year business development plan to grow 4-year old engineering firm at a rate of 15 per year over the life of the plan, while diversifying revenue sources.

Confidential

Senior Engineering Associate

Responsibilities: Directed execution of 10-year, 60 million U.S. Air Force aircraft avionics test program. Developed zero-based budget, identified all personnel requirements, and obtained funding for office facility for 54-person test team.

Confidential

Business Director

Responsibilities: Directed all business operations including fundraising, grants, bookkeeping, reception, administration, and all legal matters for privately funded nonprofit agency.

Confidential

Senior Engineering Associate

Responsibilities: Provided business process improvement/functional process re-engineering services to the US Air Force Special Operations Command, the US Navy, and served as special project monitor for the Technology Review Workgroup.

• Provided project/program management and IT system development oversight for the State of Florida Legislature Technology Review Workgroup for the following agencies/systems:
• Florida Department of Education, Florida Academic Counseling and Tracking for Students FACTS
• Florida Department of Law Enforcement, Integrated Criminal History System
• Department of Management Services, Division of Retirement, Retirement Online eRIM system
• Florida Department of Revenue, Child Support Enforcement CSE Automated Management System CAMS
• Florida Department of Children and Families, HomeSafeNet

Confidential

Responsibilities: Provided Inventory Management and Logistics planning and support for 20 years, including 9 in Special Operations.

COMMUNICATION

• Risk Management course instructor for Project Management Institute, Central Florida Chapter, Project Management Professional exam prep course
• Interview, PM Network magazine's Dec 2012 edition: Project Requirements Definition
• Provided monthly presentations to the Commissioner, Florida Department of Law Enforcement and the Director of the Florida Division of Retirements. Conducted additional informal informational sessions with Directors and staff.
• Provided quarterly written reports and face-to-face presentations to the Florida Legislative staff as Special Project Monitor for State of Florida Information Technology development projects
• Developed and delivered detailed training program encompassing orientation, administration, and program operations for 20 regional coordinators and over 100 tutors
• Published writer with more than twenty publication credits
• Radio show host: Sports talk radio on WTKE in Fort Walton Beach, FL and co-host of Your Healthy Connections podcast on WQ4DRadio.com