Summary:

Experienced IT Professional with multi-discipline proficiencies including: IT Project Management and Business Analysis from inception to production turnover, Cloud based Solutions, Server Virtualization, Supply Chain Execution Implementation, integration/Collaboration with multiple discipline teams, Implementation of multi stage projects with customer facing milestones, Database Management and working with diverse groups in meeting management goals and expectations.

Certifications in Project Management ITIL , Public Speaking ATM-Silver and multiple Microsoft proficiencies MCP MCDST .

Technical Skills:

• Certifications: ITIL Foundations, Microsoft Certified Professional, Microsoft Certified Desktop Support Technician
• Operating systems: Windows 3.X Windows 7 Server 2003-2012 , UNIX, 4690, Linux, Android and Windows Mobile Platforms
• Computer Languages: SQL, Visual Studio, VB, 4690, C , .Net, Delphi, InterBase, and Java
• Additional Technologies: MS Active Directory, MS Exchange, MS CRM, MS FIM, MS ILM, MS SharePoint, MS Team Foundation Server, Microsoft SQL Server 2005/2008/R2, VMware, HyperV, Seagull Scientific Bartender, SonicWall Security Suite, Borland Delphi, and various POS Systems

Professional Experience:

Confidential

• Principal Project manager and facilitator for Engineering Tools Center of Excellence Virtual Desktop Initiative projects.
• Coordinated and managed project level documentation, weekly rigor and project initiatives for all ETCoE enterprise level VDI
• Projects. Produced weekly management briefings and project summaries for all ETCoE VDI initiatives.
• Lead Project Manager, ETCoE VDI Projects
• Lead facilitator, ETCoE production turnover process
• Lead documentarian, weekly ETCoE VDI executive summaries
• Primary facilitator, Production turnover process, ETCoE VDI initiatives
• Primary integrator, Application and technical teams for ETCoE VDI projects
• Administrator, ETCoE VDITeam GE library and executive briefings.
• Core team member, ETCoE Requirements review process

Confidential

• Subject Matter Expert, Pre-Sales/Cloud Services,
• Manager, Client Engagements,
• Analyst, Cloud Services
• Principal for client facing deployments: Live edu transitions, Office 365 solutions including Directory
• Synchronization/Federated Identity Management/High Availability, Legacy custom software enhancements and Cloud
• Based offerings. Lead Engineer for cloud based email archive offerings and replication solutions.
• Lead engineer for VMware/HyperV data center related activities and Disaster Recovery continuity.
• Technical Subject matter expert: Pre-Sales, scope related activities and Cloud based initiatives.
• Lead deployments of HyperV based email systems for Education.
• Subject Matter Expert, Live edu and Office 365 Offerings
• Lead Project Manager, Cloud Based Email and VOIP solutions
• Project Manager and Client Advocate, Cloud Services
• Principal Engineer, Cloud Services Live edu and Office 365 deployments
• Primary Engineer, FIM/ILM based Active Directory provisioning systems
• Enterprise Domain Administrator, Charlotte Data Center
• Infrastructure Architect, CSIK12 cloud based solutions and MailMeter archiving solution
• Primary Engineer, CSIK12 VMware and HyperV based server platform
• Direct Report: VP, Cloud Services Operations and COO

Confidential

Director, Client Support Services

• Senior Solutions Engineer Programmer/Analyst
• Lead enterprise level WMS Warehouse Management MES Manufacturing Execution projects through entire lifecycle
• Of Define, Design, Develop, Deploy and Improve. Lead role in defining customer requirements, designing solutions, leading
• teams through production turnover and post implementation follow-ups. Lead engineer and installer for Sql Server based
• WMS systems. Clients included: Major Tape distributor, Retail Food Distribution, Apparel and Non-Profit.
• Manager, Support Services
• Client Manager, Shop Floor Control
• Project Manager, Warehouse Management Systems
• Administrator, Microsoft Partner Program, Microsoft CRM and SharePoint Services
• Primary Architect, Sales Marketing Demonstrations
• Lead Installer and Trainer, Warehouse Management Systems
• Lead Technical Writer, Distributed Control Center Systems
• Infrastructure Architect, Windows mobile .Net devices and RF equipment
• Installation, troubleshooting and networking for Sql Server 2005/2008 based warehouse systems
• Lead project teams, Warehouse installations: RF based systems
• Direct Report: Chief Operations Officer

Confidential

• Lead project based targeted initiatives for retail and small businesses. Lead role in using agile methods to address customer
• needs based programming for targeted market segments.
• Principal, Solutions Engineering
• Project Manager, Custom Solutions and Database design
• Installation, troubleshooting and networking for Microsoft based systems
• PMI/ITIL based Project Leader
• Direct Report: Owner

Confidential

Senior In-Store Architect, Network Planning and Architecture:

• Senior Retail Architect, Infrastructure Planning
• Primary Hardware lead on all enterprise Multi Operating Company projects for Ahold USA. Primary Hardware lead for
• Brunos Store conversion project. Lead architect, AholdUSA Server virtualization project. Lead architect, AholdUSA Store
• Server replenishment program. Primary Hardware lead pharmacy POS EFT replacement.
• US Architect Lead, Next Generation POS.
• Senior Retail Hardware Architect, AholdUSA.
• Lead AIS Retail team, AholdUSA
• Primary consultant: Retail systems, Point of Sale systems, Integration and MS Migration NT/XP .
• Primary lab advocate, retail sector and systems integration.
• Core member, monthly IBM PC division transition and planning meetings.
• Planning lead, store level Point of Sale systems devices AholdUSA
• Direct Report: Senior Manager/Director

Confidential

Programmed IBM POS 4680-90 OS

4690 Programmer Systems engineer. Primary programmer for Hamricks conversion 4690 GSA v1 to v2.

Primary Programmer, GSA Projects, Summer, Fall and Winter 1999

Lead tester in Winn Dixie OS migration project, Fall 1999

Primary hardware specialist, development, Fall and Winter, 1999

Primary Programmer, Cub Foods Labor Scheduling Project, Winter 1999, 2000

Primary Troubleshooter TSNT/DDS, Professional Services, Spring and Summer, 2000

Lead SE, CompUSA, Automated Ghost Project, Spring and Summer 2000

Lead SE, Chadraui, Jgui Project, Spring and Summer 2000

Direct Report: Development Manager