SUMMARY:

• Experienced I.T. Director | Manager with expertise in computer networking, information security, and systems administration.
• Known for building strong employee management and programs. Always willing to work alongside the team and keeping the team informed of necessary company information.
• Able to handle multiple projects at one time and giving effective status to the executive team. Proven track record of keeping budgets controlled and successful implementation of deliverables.

PROFESSIONAL EXPERIENCE:

Confidential

Owner - Consultant

Responsibilities:

• Successful provider of Information Technology & Security Systems Services and Solutions for home and small to mid-size businesses.
• Specialized in providing: networking and pc repair, video surveillance, software support, backup & recovery (DR) solutions, cloud migration, wireless | communication systems, server | application support, system integrations, IT Auditing & Compliance (NIST | ITIL), penetration | vulnerability scanning, remediate security issues,
• IT Project Management, and network documentation services.

IT Manager

Confidential, WA

Responsibilities:

• Developed and maintained IT Department Budget: $1.8 Million Annual Operating Budget for Payroll, Maintenance Agreements, and Operation Expenses (OPEX)
• Consistently returned 10-18% in annual budget savings each year for 4 years back to the general casino General Ledger (GL) fund due to persistent purchase negotiations, re-engineering of systems and careful monitoring and controlling labor costs
• Managed Information Technology initiatives including: IT | AV | Surveillance infrastructure improvements, application implementations, and organization growth projects. Capex initiatives for Information Technology from was in excess
• Developed successful relationships with vendors to evaluate, negotiate, purchase and implement applications and systems, including maintenance agreements and contracts
• Successfully collaborated with a variety of business units to achieve department and company goals
• Provided strategic leadership and management in all phases of the planning, implementation, and follow through of day-to-day IT operations, policy development, system changes, capex projects, construction growth | remodeling projects, infrastructure, and technology implementation and upgrades
• Made recommendations and collaborated with senior executive management on all Information Technology systems and process improvements in support of business objectives
• Implemented “free amenity” wireless connectivity to guests and employees. Added a private network for all 68 Point of Sales terminals to allow for enterprise wide location flexibility for events using wireless POS devices therefore reducing guest wait times and expedited revenue collection
• Developed and released an enterprise wide SharePoint ticketing system that included an in-house custom Information Technology and Facilities ticketing submission portal saving over $8,000 annually in maintenance fees, plus reduced service complaints by 90%. Furthermore, developed an Executive Process and Procedure Approval website along with a Purchase Order approval site designed specifically to expedite executive and board member approvals from weeks to minutes. Added enhanced security by leveraging our PKI infrastructure for Digital Signature s for all stakeholders and management.
• Established an extremely efficient AV | IT support team of 16 members. Using an in-house developed SharePoint ticketing and knowledgebase system, team members ticketing metrics were used to train and maintain department support consistency across all properties
• Designed and implemented secondary data center providing resiliency and increased storage area network capability from 60 terabytes to 320 terabytes
• Passed independent auditing firms (Moss Adams/Blue Bird) reviews every six months for IT compliance in process, procedures, and data security practices for financial and gaming law compliance.
• Produced monthly, quarterly and annual IT department financial (GL Monthly Review, Variance) reports, OPEX maintenance agreements, Capex Initiative status, TCO justifications for annual capex requirements, monthly IT status reports for executive review, annual budgeting and contract submissions.

IT Database | Systems Administrator, Sr.

Confidential, WA

Responsibilities:

• Achieved the highest engineering support level for production and legacy software systems developed by 3M Mpirico (3M Digital Media Group)
• Maintained and managed over four million dollars in server and storage area network hardware in two datacenter locations.
• Acted as primary software deployment engineer and liaison between development teams into staging/test and production environments to ensure effective software roll-out consistencies and implementations
• Managed and maintained over 230 terabytes of SAN storage using 30 HP P4500 devices
• Configured High Availability: SQL 2008 R2 (Clustering), SAN (Snapshot Replication), Exchange 2010
• Participated in daily Agile and Scrum meetings to effectively keep projects documented and assigned tasks on track
• Served as Chief Architect for 3M Digital Media disaster recovery (DR) data center colocation and performed bi-annual compliance fail over testing scenarios
• Bolstered system confidence in our executive management by converting legacy physical servers and proprietary applications to VMware and achieved 99.99% uptime in system applications
• Accelerated product development, testing, and implementation by streamlining the build-out process of new test environments that were used in VMware vSphere, Hyper-V, and physical HP server blade environments
• Provided the executive and business intelligence departments with an efficient reporting services system using SQL 2008 R2 Enterprise transaction replication of production data as a way to minimize performance impacts on all backend SQL cluster services in order to conduct various metric reports for management and customers
• Mentored three system administrators and over 20 support team members
• Highly skilled at vendor relationships and negotiating the best possible pricing

Infrastructure Systems and Security Administrator

Confidential, Nevada

Responsibilities:

• President-appointed Information Security Officer for the college as one of eleven members of the Nevada State Information Security Council for Higher (NSHE CISO)
• Performed weekly vulnerability scans using Rapid 7, Nessus, and GFI LANguard on our internal and external networks including three campuses and eight learning centers.
• Addressed and corrected all security flaws found during SunGard and Nevada State Higher security scans and audits. Increased our managed site security ranking from 110th to 2nd best under the Confidential managed universities national umbrella
• Created, proposed and executed all enterprise data security policies and procedures
• Oversaw entire data center comprised of Active Directory Windows 2008 parent and child domains, Exchange 2007, VMware VSphere 4.0, and EMC CLARiiON SAN.
• Managed successful data migration (six terabytes) from EMC CLARiiON SAN CX360 to CX480.
• Increased our managed anti-virus mixed environment from 1 0 systems using McAfee ePO
• Promoted compliance of the new Nevada Encryption Law by implementing PGP and McAfee Endpoint Protection products (whole disk encryption, file and folders and removable storage)

Infrastructure Systems Administrator

Confidential, Nevada

Responsibilities:

• Acted as project lead for numerous strategic initiatives including: Server Technology Refresh, Disaster Recovery planning, PCI DSS Compliance Remediation
• Supported NOC and Helpdesk level escalation tier support for issues at highest level
• Analyzed incident root cause and developed corrective action plans and practices
• Designed GPO’s for servers and 500+ workstations to comply with PCI level 1 standards
• Responsible for and conducted Patch and Password Change Management
• Implemented Device Lock (Data Loss Prevention) technology
• Installed and managed Symantec Endpoint Protection for enterprise use
• Installed and managed the GlobalScape SFTP server for all remote sites to send data between organizations in a highly secure and compliant manner

Sands Exposition

Confidential

Responsibilities:

• Provided the highest level of support to the corporate executives both on and off facility property
• Redesigned network and added VLAN separation for enhanced performance and security
• Installed, configured, monitored and maintained all infrastructure servers, off-site DR sites / systems, email exchange system and network devices
• Managed audio/visual, electrical, lighting, rigging, internet and telecom services for the Venetian Hotel and Casino and the Sands Exposition and Convention Center
• Trained and mentored 20 event services managers
• Generated over eight million dollars in technical rental, sales and services

TECHNICAL SKILLS:

SOFTWARE: Windows Server, Microsoft Exchange Server, WSUS, McAfee ePO Total Protection Suite and Endpoint Data Encryption Suite, Symantec Endpoint Protection, Acronis, Lync Servers, SharePoint (Foundation | Enterprise), CRM, ADFS, PGP Encryption Server, VMware vSphere Enterprise and ESXi 4.1 - 6.X, MS Office & Project 2016

NETWORKS: CISCO (firewalls, routers, switches, wireless access points and controllers), Dell and HP switches, F5 load balancers. Solid knowledge of network architecture and Data Center design

NETWORK | SYSTEMS MONITORING: Solar Winds Orion (NCM, NPM, NTA, DPA, SAM), HP Site Scope, Wireshark, Nessus, Cacti, Log Parser, What’s Up Gold

DATABASE: Strong knowledge of SQL Database Architecture Install, Configure, Administrate and Maintain SQL Server .Experience includes Cluster Services, Mirroring, Transaction Replication and Reporting Services, SQL Role assignments, configuration of Backup and Recovery Tasks and adjust systems for optimal performance.

SAN (Software | Hardware): HP LeftHand SAN Centralized Management Software, EMC Navisphere, HP ProLiant C-7000 enclosures, DL, HP blades BL models, SAN P4000/P4500 using iSCSI, Dell DAS and Fiber Storage, EMC CLARiiON

OTHER: McAfee Malware Gateway, Iron Port, Rapid 7, Nessus Professional, Barracuda, Websense, IPrism, Fire Eye, GlobalSCAPE SFTP, Track-It, Video Surveillance Systems, Microsoft PKI Infrastructure, PowerShell and VB Scriptin