Strategic Highlights

• Highly successful Program/Delivery Manager managing 25M programs portfolio of projects for various companies with geographically remote teams. For example, in 2012 successfully deliver on time and under budget over 5 Million of programs and projects while keeping the remaining 9M of programs on track for 2013. Teams numbering over 200 members, 40 project managers and dozens of vendors. Have successfully delivered so many in a variety of technology and business environments that I have touched nearly every kind of technology.
• Twice - Turnaround Technology Departments. Conversion consolidation of the staff into a critical thinking team applying the LEAN customer centric mentality. Establish and enforce staff performance metrics. Transformed the image of the IT into a strategic and mission critical role. Successfully managed PMO implementations: managing 50 strategic projects.

Qualifications Summary

• Named in top 5 performers in field of over 1000 fellow program/project managers at CIBER by CIBER's Project Management practice lead, Myra Marlow in 2011.
• Large Program Portfolio Management of initiatives with total budgets up to 25M.
• Over 15 years leading delivering programs and projects. PMP since 2001 with full project lifecycle responsibility. Program intake, budget and staffing. Mentor PMs and lead project personnel on my programs.
• Led program teams numbering over 40 PMs, 200 reports, 25 direct inline reports, over 12 vendors with technical and non-technical staff with geographically dispersed teams.
• International IT initiatives and completing priorities in high growth companies.
• IT Member of executive management team supporting P L for mid-sized companies. Strategic planning, alignment and execution. .
• Partner with business stakeholders for in-depth analysis, implementation, integration RFPs for a broad range of business applications, including: Insurance, Healthcare, custom BI reporting, CRM, ERP, PLM, COTS and custom systems. Near and off shore out sourcing.
• Manage strategic vendor relationships: Select, negotiate, and motivate vendors.
• SOX, HIPAA, Healthcare Reform Compliance. LEAN implementations and downsizing activities. Team development.
• Thought leader -- author and speaker on large Program/Project Management. Mentor on PM leadership. Consulted as expert for trade journals.

Professional Experience

Confidential

Principal Consultant of small privately owned consulting company providing leadership expertise in Project and Program Management, strategic planning, process improvement, residential property management, LEAN health care, e-commerce development, CRM/call center 1000 800 numbers , site planning SIP, trunk lines, server rooms, fail-over , custom CRM software scripting, telephony, project intake and vetting, PMO implementation and social networking. Business development, program management, project management, IT/CIO and LEAN advising services.

Confidential

Consulting Program Manager to United Health Group for a large pure-play international system integration consultancy and outsourcing company. Manage programs, projects, and vendors up to 20 million in budget of healthcare initiatives using Client's PMI based Program Project Practices. Consolidate and upgrade systems for a large health care insurance provider. Program responsibilities include: governance, project intake, vetting, establish budget, scope, timing. obtain project budget staffing and organize project teams. Lead and mentor project managers. Monitor status budgets. Provide monthly financial forecast, earned value report and executive summary reporting on all programs. Vendor Management. Guide high dollar budget programs/projects through additional tollgate reviews and process requirements within the UHC project arena Quality, ITIL, Security Compliance, PMO, Finance and Architectural. Manage: remote teams as many as 200 , client, business leaders, users, project managers as many as 40 or more , application leaders, finance managers, test leads. Programs and projects included systems integration, customer web portals, CMS, claims processing, pharmacy applications, anti-fraud and infrastructure upgrades, to name a few. Agile development process. Provide continuous improvement, HIPAA, SOX and Healthcare Reform compliance.

Confidential

• Personal Investment: Property Management Construction Project to acquire rehabilitate a 4 unit, 3800 square foot apartment complex to produce income. Property was uninhabitable with extensive damage. Obtain competitive quotes, contractor selection and management. Obtain all permits and add a coin laundry. All construction was completed within 5 months and unit was 100 rented within 6 months of acquisition with a positive cash flow.
• Principal Consultant of small privately owned consulting company providing leadership expertise in Project and Program Management.
• Consulting Product Development Infotainment Program Manager for Ford's 25 Million SYNC Gen 2 to make the SYNC operating system extensible. New hardware and software. Implemented CMMI compliant standards, engineering program processes and project planning.
• Manage by exception core team of approx 40 engineers, geographically dispersed sub teams of 15 suppliers, 200 extended members. Master timeline, problem issue review, communication plans/grids, technical requirements specifications, Regular status meetings 1 for each sub team , weekly core team meeting, QA testing, weekly QA status review. Remove roadblocks to program success.
• Owner for difficult but mission critical communications internal and external .

Confidential

• Director of IT reporting to the President, for a private mid-sized, international lawn farm equipment manufacturer with 3 domestic plants, corporate offices, 2000 dealers, 200 independent Sales Reps. Member of new LEAN executive management team supporting P L. Gap analysis of Bush Hog's people, processes, and technology and turned around to an efficient high tech team. Budget: 1.1 million in S GA, 2.9 million in capital projects. Partner with executive colleagues and Board of Directors to propose new systems and/or enhancements to meet the LEAN business objectives. New WEB presence, online ordering systems, bar coding and new manufacturing software for 12 million cost savings.
• PMO: Build strong PM team. Finish problem projects. Prioritize portfolio according to business value.
• In depth analysis and RFP of multiple manufacturing enterprise resource planning ERP systems.
• Upgrade infrastructure. Increase systems uptime 25 . Update corporate technology policy to cover existing and future technology. Implement: server virtualization VMware , disaster recovery DR , capacity planning, Microsoft Office SharePoint Server: WSS, MOSS.
• Establish performance metrics for IT staff. Downsizing activities due to economic slow down.

Confidential

Principal Partner for an IT startup for a suite of web development tools WebControls, WebTools, WebGrid that would reduce web development time by 60 or more, eliminate the current size limitations of typical browser page and optimize server traffic. This suite of AJAX tools was written in JAVA based languages, Java script and XML for .NET Microsoft .aka. C , WebSphere IBM , JBOSS Open Source or J2EE Oracle's .

Confidential

• Systems Manager / Project Manager for a LEAN culture, mid-sized, tier-one automotive supplier with 4 domestic plants, corporate offices, 1 foreign subsidiary satellite sales offices world wide. Turned around the IT department. Increased up time 29 in first year of my tenure. Deploy reliable robust infrastructure and services for 24X7 automotive manufacturing.
• Lead align the strategic direction for enterprise IT vision with corporate vision.
• Partner with business leaders to analyze commonize business processes across 4 plants. Manage various software implementations web developments.
• Implement PMO and Help Desk. Managed developed staff.
• Manage Infrastructure: Reduce hardware costs by 35 . Cut outsourced infrastructure costs. Select, develop and manage strategic vendor relationships. Implement IT policy, DR Capacity Planning.
• Quarterly quality of service QOS reporting to senior management. Monthly news letter to corporate users.
• TS 16949 QS 9000, ISO 9001 Champion.. LEAN Champion - led certification efforts.

Confidential

Project Manager for mid-sized US based, direct marketing and advertising company. Develop CRM data warehouse, web development and mailing list projects. PMBOK methodology: Complete project responsibility from beginning to end. Direct activities of technical staff. Manage client expectations. Quote multiple 100K projects.

Confidential

• Project Manager and Applications Architect for major Japanese automaker.
• Progressive career growth and responsibility from entry level analyst in 1988 to project manager by 1992.
• Lead architect Nissan's product lifecycle management PLM system, with highly iterative Agile like development process: Design Tracking System DTS . Included email alerts and notifications in 1992 , data warehouse and custom business intelligence BI systems and used by over 300 users across North America, Mexico and Japan. Manage multiple enterprise application development integration with cross functional geographically dispersed teams.
• Create maintain application development environment with SLCM, CMMI, code standards, naming conventions, change control processes.

Skill Summary

Business Systems: Healthcare, Insurance, Medicare, CMS, CRM, House-holding, Data mining, Purchasing Systems, Vendor Management Systems, Vendor Tracking, Parts Tracking, Engineering Release, Cost Savings, TS 16949, QS 9000, ISO 9001, DFMEA, PFMEA, SPC, APQP Systems, PPAP, Quality Systems, AQuA, InfinityQS, IBS QSi, Fleet Maintenance, BI, Corporate Reporting, AIAG, Supply Change Management SCM , iSupply, i2, Automotive Shipping Systems, EDI, ASN, Error Proof, 2D labeling, Barcode, CARaS, SAP, MCBA, ORACLE, American Software, Dynamic AX, Great Plains, Kronos, Automotive Parts Design Tracking, Prototype Parts Warehousing, CAD Drawing Catalog, Xerox Docuplex, Lean Manufacturing, Six Sigma, Business Intelligence BI , Social Networking, MS Office, SharePoint, integration, business process reengineering, CRM Call Center, Mobile Technologies.

Management: Program and Project Management, PMBOK, Change agent, Turnaround, Consensus building, Mentoring, Business Initiative Projects, ERP Projects, Application Development Projects, Infrastructure Projects, International Projects, Evaluation, Earned Value, Value Engineering, Buy/Build Analysis, Business Readiness, Gap Analysis, Risk Analysis, Negotiation, Contracts, RFP, RFQ, Quotes, Vendor Management, Entrepreneurial, Auto Dealership, Property Management, Landlord Tenant, Strategic planning,. Excellent team building, Outstanding written and presentation skills, PowerPoint, MS Project, PlanView, Lotus QuickPlace, Teamspace, Bluestep, SharePoint, QS 9000, ISO 9001, TS 16949, 6-Sigma, CMMI, LEAN methods, 5S, SOX, HIPAA, Healthcare Reform.

Development Methodologies: Agile methodology, Current Best Practices, Structured Analysis, Waterfall, SDLC, OO, OOAD, JAD, Change Controls and Iterative Development. Code review, stress testing.

Technical Development Skills: enterprise systems architecture, RDBMS, SQL language DDL DML , data warehousing, data modeling Star Schema, 3rd NF , performance tuning, database utilities, QMF, DB2, DB2 EXPLAIN, OMEGAMON, ORACLE 8i, PL/SQL, ACCESS, MS SQL Server, Transact-SQL, dBase, XML, ISG Navigator, Attunity, IBI. HATS, Websphere, R R report writer, Arpeggio, PPFA, OGL overlays, pagedefs formdefs . ETL tools, SAS, MiniTab, Oracle Forms. 3-tier web application development, AJAX, iFrame, WebControls. Languages: COBOL II, IMS/DC, VB, JCL, CLIPPER, HTML, C , .NET, ASP, Visual Studio .Net, VSS, XML, ACCESS VB, Windows Script, JAVA Script, JAVA, DOS, DOS Batch, MS Office, PayPal, e-commerce

Infrastructure Skills: Checkpoint Firewall V4.0 - NG, VPN, ANX Tunnels, SonicWall, Lotus Notes v4.1 - v6.5, Siemens PBX, VoIP, Cisco, NTFS Security, MOSS. Exchange, Blackberry Enterprise Server, Microsoft Office SharePoint Server, MS SQL Operating Systems: VMware, VM, VMS, MVS, OS/390, TSO, IBM PC LAN, NOVELL, DOS, Windows Mobile, Windows Automotive, Windows, IIS, UNIX, LINUX Mandrake, Apache, Network Appliance, Bakbone, Storage Tek, T1, DS3, MPLS, Wireless, 802.11b/g/n, WEP, WPA, DHCP, WINS, Active Directory, LDAP, Terminal Services, TCP/IP, HTTP, HTTPS, SMTP, FTP, Intranet, Capacity Planning, DR Planning, Disaster Recovery, patches, upgrades and various other server, database, network routers , domain, intranet, various infrastructure, internet application software administration