Partner Implementation Manager Resume
SUMMARY
- Over 4+ years of experience in implementation of software applications using Client/Server and ERP technologies in customization and implementation of Confidential HCM (Human Capital Management).
- Experience in all phases of the Confidential implementation lifecycle namely - Requirement gathering, Analysis, Design, Development and Testing.
- Hands on experience in inbound/outbound integrations Using Core Connector, Confidential Studio, managing business processes, working with EIB, Report Writer, Creating Confidential Calculated Fields and Custom Reports.
- Good understanding of Integrations including Web Services, SaaS, Confidential Architecture, Business Process Framework.
- Experience in conducting discovery sessions for Confidential Integrations.
- Good understanding of business process and experience in Implementation Projects for Core HCM processes including Staffing, Compensation, Talent Management, Time Tracking and Absence Management.
- Experience with XML, XPATH and XSLT.
- Have extensive hands-on experience with development tools and possess in-depth knowledge of PeopleSoft applications.
- Expert in designing/development of Interfaces with legacy and third-party systems.
- Good Problem solving, Client Interaction, Training and Team building skills.
- Proficient in analyzing and translating business requirements to technical requirements and architecture.
- Excellent analytical and logical programming skills with a good understanding at the conceptual level.
- Excellent interpersonal skills with a strong desire to achieve specified goals.
- Versatile team player with ability to perform under stress.
TECHNICAL SKILLS
ERP: Confidential HCM, Confidential Financials
Languages/Tools: EIB, Document Transformation, CCB, Core Connector/Cloud Connectors, Confidential Studio, XML, XSLT, XPath, Report Writer/Designer, Web Services SOAP & REST, DT, iLoad, People Tools.
Modules: Confidential Financials - Projects, Budgets & Planning, Expenses, Grants, Procurement, Accounting, Confidential Core HR, Compensation, Benefits, Time Tracking, Payroll and Security, NA Payroll, Benefits, Manager Self-Service, Employee Self-Service modules
PROFESSIONAL EXPERIENCE
Confidential
Partner Implementation Manager
Responsibilities:
- Oversee implementations for services-based partners in the fitness, beauty, and restaurant industries.
- Identify 15-20 partners annually; train them on Confidential ’s platform and technology; manage implementation and optimization.
- Led migration of 30 partners from legacy Confidential and Instagram products to the new Confidential Business Suite product within 6 months.
- Negotiate engagement and visibility for Confidential ’s content with partners and increase consumer engagement efforts.
- Collaborate with Engineering and Product to influence roadmaps and business outcomes.
- Define and execute partner strategy semi-annually, allowing business to pivot into 2-3 additional verticals, increase revenue stream, and allocate resources accordingly.
Confidential
HCM Techno-Functional Consultant
Responsibilities:
- Configuring Outbound/Inbound Integration with different application interfaces according to the requirements. Managing Data conversions, HR and Compensation related Custom Reports, Security Management, Business Process configuration.
- Consulting with clients on a variety of data integrity issues to identify/resolve all issues that could impact project scope and/or timeframe.
- Supporting Existing Integration and building new integration based on the client requirements.
- Managing Custom Reports, Security Management, Business Process configuration and configuring the application according to customer requirements and developing system interface.
- Configuring Confidential system to meet each client's unique business requirements. Also developed test scripts for other outside systems that interface with Confidential .
- Building Studio and Cloud connect Integration to output data from Confidential into external systems through Studio, EIB and Cloud connect.
- Managing Data conversions, HR and Compensation related Custom Reports, Security Management, Business Process configuration and configuring the application according to customer requirements and developing system Integration.
- Help team in functional configuration and technical integration of the Confidential application and updates
- Integrated Confidential with external vendor software and across multiple third parties and clients.
- Develop testing strategies and verification scenarios along with project Scope and Requirements documents.
- Revamped complex HR Business Partner security, adding multiple new Role-Based security groups as well as Intersection security groups with exclusions, all while maintaining the initial business process task routing which is limited to only specific organization hierarchies.
- Involved in preparing project estimates, test schedule and work plan for end-to-end testing.
- Involved in preparing system test plan, test bed, peer reviews, Kickoff meetings and KT Sessions. Extensively involved in testing Data Conversion from PeopleSoft to Confidential, End-to-End HR and Payroll Testing.
- Preparing Project Status and Defect Report to drive Defect Prevention meetings
Environment: Confidential Implementation & Sandbox tenants, EIB, iLoad, End to End business process, User acceptance testing (UAT), XML/XML editor
Confidential
Integration Consultant
Responsibilities:
- Responsible for gathering and documenting requirements, designing, tracking, reporting and analyzing key organizational and operational reports. Served, as HR Confidential Report Developer for new implementation to ensure Confidential Report and interface testing was complete.
- Initial responsibilities were to convert and load data from PeopleSoft's HCM to Confidential 's HCM system as part of the implementation.
- Designing and building the integrations both inbound and outbound.
- Created outbound EIBs to send benefits data to external vendors like Wage Works and Your Cause.
- Created Inbound Studio integrations to update external payroll deductions data coming from external vendors Wage Works, Your Cause and ABC
- Configured PICOFs to integrate with payroll vendors.
- Configured various notifications to integrations.
- Designed regression-testing scenarios for the integrations during upgrades.
- Created custom reports and calculated fields to fetch the required data from the tenant.
- Configured Custom Reports into Work lets and Related Actions of Confidential Objects
- Deployed Confidential objects using Solutions from implementation to UAT, production tenants by following the change management process.
- Worked on Document Transformations and applied XSLT transformations
- Transformed fixed-width files into XML using XSD.
- Configured business process and created notifications.
- Monitoring the integration jobs configured in Confidential on daily basis.
- Testing the new features in Confidential for all the existing integrations in each upgrade and letting the users know about new features.
- Worked on various integration enhancements based on the new requirements (adding prorated salary in integration file, adding time off date after Confidential 23 upgrade)
- Configuring new EIBs based on the requirements.
- Creating validation rules for different business processes and moving them to production after testing them in sandbox. (creating validation rule for required identifiers at the time of hire, validation rules for time off plans)
- Created reports with Confidential Report Writer and creating custom integrations with third party applications using Confidential Cloud Connect and Enterprise Interface Builder (EIB).
Environment: Confidential Implementation & Sandbox tenants, EIB, iLoad, End to End business process, User acceptance testing (UAT), XML/XML editor