SUMMARY:

• Project Management, Financial Management and Business Process Optimization | As Prime Point of Contact leads, plans, directs, tracks and monitors all activities and manages issues, risks and changes through all project phases. Accountable for delivering large projects on - schedule, on budget, and meeting a high level of user functional and quality specifications; forecasting, managing, and reporting on financials, schedule, and resource utilization.
• 15+ years in financial management, cost planning, pricing, forecasting, proposals, earned value management, billing, invoice tracking and contract administration.
• 10+ years consulting in business process optimization and expense management within multiple concerns and collaborative entities. 10+ years spearheading the execution of complex/matrixed IT developments, integrations, infrastructure building and outsourcing initiatives from concept to close-out. Managed PMO efforts to implement, enhance, upgrade and review ERP systems and cloud solutions. Led efficient multi-disciplinary teams, juggled priorities, and aligned resources and processes to unfailingly deliver, to set milestones, on schedule, on budget, and in line with Service Level Agreements (SLA). Executed operations optimization initiatives.
• Excelled at devising project risk mitigation and cost control strategies and delivering annual cost benefit analyses. Articulately liaised, facilitated, and built synergy among clients and stakeholder groups, within the following concerns: Start-ups, Commercial, Federal/DoD, State/Local, Tolling/Transportation, Banking, Healthcare & Non-profits.

TECHNICAL SKILLS:

• Cross Functional Leadership Multi-level Oral/Written Communication Client Facing POC PMO ERP CRM EVM LCC
• Development Life Cycle (SDLC) Smartsheet Ad hoc/Business/Financial Analysis Business Process Optimization Change Management Service Level Management Contract Administration Proposals RFPs Requirements
• Mapping Budgeting Resource Allocation Meeting Facilitation SQL Sales Cost Benefit Analysis Risk Mitigation Reporting Relationship Management IT Governance Budgeting MS Office/Project Visio Agile/Waterfall PeopleSoft VersionOne JIRA Deltek Oracle SAP SharePoint Clarity
• FM Suite SaaS/Cloud Solutions Client and Government Owned Systems

PROFESSIONAL EXPERIENCE:

PROJECT MANAGER - APM

Confidential, ATLANTA, GA

Responsibilities:

• Mapping current processes, triggers, and data formats to create an end - to-end project tracking solution that removes as much of the manual aspects as possible. Evaluating data repository solutions and enhancing process flows and reporting capabilities.
• Managing the deployment of Smartsheet to eliminate gaps, optimize process flows and track projects through these groups, Marketing, Engineering, Construction, Supply Chain, Permitting, Easements, Process Controls, Project Support and GIS.
• Named Deputy Enterprise Foundations Program Manager on company-wide team to transition all corporate entities to Oracle.

MANAGEMENT CONSULTANT - VARIOUS

Confidential, RLANDO, FL

Responsibilities:

• Managed Corporate Accounting, General Ledger, Financials, and Corporate Tax software development IT projects.Disney/Hays
• Conducted business process consulting and user story review for a 90-day PMO/portfolio management system migration.
• Created and delivered a repository and templates for project presentations, cost estimates, reporting and analysis for Walt Disney Technology using Google Suite, VersionOne, Confluence & Clarity, also tracking SAP/Clarity/IQ Navigator budget, actuals and variances by charge code.
• Performed business process reviews, financial forecasting, resource time estimates and overall strategic planning on several non-customer facing projects dealing with developing and implementing cutting edge technologies and systems.
• Coordinated logistics support for drivers and supervised the seasonal helpers.
• Private Los Angeles based collaboration | Project Manager/Client Engagement
• Conducted remote, as needed consulting in analyzing customer requirements in RFIs/RFPs, pricing strategies, proposal development, budgeting/forecasting, reporting, planning and process in navigating state/federal government contracts.

QA/PROJECT MANAGER

Confidential, ORLANDO, FL

Responsibilities:

• Managed project set up contract requirements, cost controls, client and stakeholder expectations, resource management, reporting and communications in addition to the development, and delivery of strategic initiatives aimed at optimizing operations and processes for the development and implementation of the $750MM Florida CCSS PMO (the nation s largest consolidated tolling customer service center with a 500 - seat call center), the SE Hub and the Maryland EZ Pass Program. The Florida solution included Xerox VECTOR 4G tolling system, Oracle Financial ERP and OBIEE for reporting.
• Performed QA review on every project deliverable plan including Installation Plan, Transition Plan, PM Plan, Training Plan, Master Test Plan, etc., as well as assisting in the development of SOPs based on the new system and consolidated facility.
• Facilitated client-facing Business Rule reviews, Vendor discussions and SME documentation reviews; oversaw the QA review and Document Management revisions to the SDDD (System Detailed Design Document).
• Worked with the Call Center Manager, Sr. Business Analyst, Finance Manager and SMEs to develop Call center KPI and Ad hoc reports and dashboards.
• Supervised QA and UAT processes through validation of test planning and execution.
• Developed strategic goals, pro formas, budgets and analyses surrounding the Client s business rules requirements in addition to mapping the VECTOR 4G/Oracle Financial/OBIEE solution.
• Oversaw project development efforts from a quality perspective while functioning as an ISO 9001 lead auditor in support of established quality management systems and utilizing the ITIL Change Management process.
• Assessed QA/QC staffing/training requirements and assisted in the design of customer reports, Incident management ticketing/tracking and measuring KPI/SLA.
• Enhanced quality of project reviews, garnering positive Client feedback by making changes to systems documentation.

CONSULTAN

Confidential, ORLANDO, FL

Responsibilities:

• Conducted business process re - engineering and organizational development consulting for government contracting IT firms.
• Performed Quickbooks administration, special projects, financial (cost/plan/accrual) and ad hoc analysis for IT firms, start-up concerns and non-profits.
• Established an effective communication and collaboration framework to build cohesion among members of distributed teams and negated complications inflicted by time zone, cultural and other differences.
• On a part time basis, Built Relationships with National and Local Businesses, Ministries, Associations, Media Outlets and Music Groups while distributing and soliciting Positive Uplifting Entertainment, Movies, Online Content and Video on Demand. (Advertising, Marketing, Promotions, Sales, and CRM).

PROJECT MANAGER

Confidential, WASHINGTON, DC

Responsibilities:

• Managed $30MM  confidential investment, technology refreshes and several $5MM LAN/WAN, Mission Critical and ad hoc projects.
• Championed the evaluation, re - engineering and improvement of EBSA s quarterly OCIO reporting/review process, effectively paving the way for projects to be viewed as the standard at the Department of Labor (DoL).
• Represented Employee Benefit Security Administration (EBSA) as POC in the OCIO quarterly review process with respect to its $30MM  confidential investment, tier 2 & 3 call center, technology refreshes and several $5MM Agency investments.
• Achieved several Agency objectives including receiving all Green ratings for entire investment portfolio, while managing project costs, scopes, schedules and quality as well as forecasts, invoice reviews and quarterly financial modeling.
• Worked with OCIO staff to review annual the Cost Benefit Analysis on each EBSA investment as well as working with Application and Platform Services to determine whether a portion or an entire investment was a candidate for the implementation or integration of a SaaS solution, and if so, execute as a part of DOL s overall enterprise architecture strategy.
• Managed multiple efforts including SAP, Oracle and other vendor SMEs, IV&V proposal evaluations, in addition to EA, EVM, data calls, data center consolidation efforts, quarterly reporting and project deliverables within the Agency s PMO using a modified Agile-Waterfall approach as well as implementing the ITIL Change Management process.
• Collaborated with other project managers to road-map, develop, and defend EBSA annual IT budget business cases submitted as Exhibit 300s to OMB via the Electronic Capital Program Investment Control (eCPIC) system and Incident management ticketing/tracking.
• Ensured processes necessary for the quality management system were established, implemented and maintained as well as reported to stakeholders the performance of the QMS and any need for improvement.

CONSULTANT

Confidential, WASHINGTON, DC

Responsibilities:

• Spearheaded multiple IT consulting engagements as well as managing the administration of Quickbooks for non - profits.
• Conducted strategic financial and ad hoc analysis and consulting in expense management and process road-mapping for a small government contracting IT firm with contracts both nationally and in the Middle East (Camp Victory in Iraq).
• Performed SW cost estimation, UAT testing, benefits/strategic financial analysis on the IAFIS next generation requirements development for the FBI.
• Led a consulting team supporting SAF/FM in building audit assertion packages, mapping logistics business processes for asset classes (e.g. unmanned aerial vehicles), thereby aiding in DFARS, A-123/CFO Compliance of the United States Air Force
• Directed the contract administration, billing, invoicing and pricing modification support of 20+ managed services projects around the region prior to being tasked with overseeing the migration of all contracts from Deltek into PeopleSoft.
• Coordinated the quarterly financial management reviews and contract administration of multiple managed services projects, while assisting management and customers in the improvement of contract billing efficiency and the solving of billing issues.
• Liaised with clients to gain insight leading to production of proposals that were priced to win when presented by senior management, customer account managers and sales reps.
• Boosted the quality of the Nationwide Implementation Tiger Team tasked to migrate all Xerox projects first from Deltek into PeopleSoft and second transferring daily operations from geographic regions to a centralized hub in Chicago.