SUMMARY

• Dynamic, Project Management Professional PMP and Certified Scrum Master CSM who leads Multifunctional Teams in the development and implementation of strategic solutions/Projects
• Strong Project Management experience in Project Initiation, Planning, Define Scope, Resource Allocation, Scheduling, Budgeting, Execution, Forecasting, QA Quality Control , Reporting, Change Control, Managing Stakeholders and Implementation of projects in diverse industries including Financial, Transportation, Pharmaceutical, Media, Retail and Ecommerce
• Sixteen years of experience in SDLC in the Areas of Project Management, Business System Analyst, User Stories, Release Plan, Sprint Plan Review, Data Modeling, Documentation, Development of Test Cases, Test Plan, Regression Testing and UAT User Acceptance Testing
• Expertise in helping to create Product Backlog and helping teams to execute the Scrum Process
• Experienced in Project Management tools like MS Project for status reporting and tracking
• Expertise in applying effective project management methodologies of Agile and Waterfall
• Experienced in managing Offshore/Onshore teams to ensure on time delivery of project deliverables
• Experienced in Building Credibility, Establishing Rapport, and Maintaining Communication with Stakeholders at multiple levels, including those external to the organization
• Expertise in conducting JAD session and Daily Scrum Meeting in an Agile Environment
• Led global Teams of 40 personnel and controlled project budget up to 5 Millions
• Experienced in Managing Budget, Time Management and Integration Management
• Expertise in Mitigating Risks by indentifying, analyzing, escalating and resolving in projects
• Proven ability to achieve results in High Pressure environments and to keep teams motivated
• Extensive experience in developing and tracking Progress Reports, Presentations and Demos
• An organized, Detail-oriented, conscientious Self-starter, Team player with Excellent Communication, Interpersonal and Problem Solving skills
• Expertise in Managing big teams Define Scope, Development, Testing and Business in Full SDLC
• Experienced in Change Management, Business Process Re-engineering, Merger / Acquisition M A , Vendor/Trading partner relationships, and Customer Relationship Management CRM
• Strong knowledge of the Financial Industry including Investment Banking, Mortgage Lending, Commercial Loan, Insurance, Credit Cards, Retail Banking, and the Billing System
• Management Info Systems and Business Administration graduate with Team leadership skills
• Excellent interpersonal dexterity with a proven ability to Converse, Liaise and Negotiate with teams

Tools / Technical Skills:

• Project Management: MS Project 2007/2010
• Operating System: Windows XP/Windows 7, Mac OSX/OSX Lion and Lotus Notes
• Database: MS Access, SQL Server 2000/ 2005
• Process/Methodology: RUP, RequisitePro, UML, Waterfall and Agile
• Web Based : Building Web based applications and Adobe SiteCatalyst Web analytical tool
• Office Tools: MS Word, MS Excel, MS PowerPoint, and MS Visio
• Testing Tools: Win Runner, Load Runner and HP Quality Center Test Director

EXPERIENCE:

Confidenital Project Manager

Responsibilities:

• Working as a Project Manager in an Agile/Waterfall environment to develop new web based applications, features enhancements in the current Content Management System CMS and BPR Business Reengineering Process projects migration to a new CMS Alfresco
• Managed and lunched web application to report Adverse Drug Event to Pharma companies and FDA
• Successfully lunched Drug Alert, Drug Recall web application for Pharma and PDR customers
• Managed and delivered BPR projects with substantial enhancement in efficiency resulted in cost control
• Helping Product owners to create Product Backlog and Release Baclog
• Coordinating for Release Plan, Sprint Planning, Sprint Backlog, Sprint Review and Sprint Retrospective
• Managing all phases of projects end to end including planning, execution, monitoring and controlling
• Conducting impact analysis of new projects to determine the system impact, scope and cost
• Managing project plan budget vs. actual spending and motivating project team to stay within budget
• Managing project documentations in accordance to FDA and HIPAA compliance program
• Managing resource allocation, assigning responsibilities and defining clear expectations for team
• Managing project documents repository using SharePoint
• Mitigating risks by identifying, resolving and escalating across multiple groups
• Managing project milestones and deliverables by pro-actively tracking metrics and project outputs
• Managing project scope, cost, quality and preparing if required requests for change control
• Leading global teams 7-28 personnel and controlling projects budget of 300K to 2 millions
• Coordinating with test manger to develop testing strategies including defects tracking by using Mantis
• Conducting daily scrum meeting to review progress, identify, track and resolve issues
• Working in multi projects environment and tracking deliverables by using MS Project
• Communicating efficiently and intensively with stakeholders to establish effective working relationship
• Preparing project status reports for management by collecting and analyzing information and trends

Confidenital

Project Manager

• Worked as a Project Manager to develop dynamic web-based applications for DDS clients
• Developed web based applications to analyze, plan and execute ads run on a wide variety of media
• Managed all phases of project including initiation, planning, execution, monitor control and closing
• Developed and lunched tools that define financial data elements that need to be stored in the Mainframe
• Managed resource allocation across multiple projects and forecasted availability for new projects
• Managed cost, schedule and quality while continuously indentified and mitigated underlying risks
• Built effective proactive communication with all stakeholders and delivered exceptional result
• Produced and delivered project status reports, managed teams and resolved day to day issues
• Conducted gap analyses, defined constraints, critical path, risks and dependencies
• Conducted JAD sessions to discuss project issues and resolve issues in a timely manner
• Managed Offshore/onshore teams to ensure on time delivery of quality proven project deliverables
• Managed multiple projects and multi-phase projects at a time
• Conducting daily scrum meeting with teams to identify, track and resolve issues and risks
• Managed QA teams for integration system testing, user acceptance testing and defects tracking
• Monitored new system that worked as per specifications before it was released as a Beta version
• Managed the preparation of disaster recovery program and business continuity plans across all platforms
• Managed Agile methodology effectively by using user stories, product backlog, release plan and sprint

Confidenital

Project Manager

• Worked as a Project Manager in UPS Enterprise Billing System - Release Management to design and develop a new system or system enhancements for UPS Billing System
• Managed and launched Billing Online where UPS customers can access their invoices and pay online
• Led global team of 40 and controlled budget up to 5 millions
• Managed and launched web based quality sales tools to support UPS e-commerce and retail stores
• Updated web applications to log action items and systematic follow up for the resolution
• Led a team to modify and updated BRD and FRD templates
• Conducted impact analysis of Project Definition Document PDD to determine Billing system impact
• Led a team of BAs in gathering requirements, writing specifications and documented in BRD and FRD
• Created business process models using MS Visio to develop business architecture
• Indentified risks, prepared risk register prioritized risks and made plan to mitigate risks
• Conducted JAD sessions with stakeholders, QA and developers to resolve issues
• Liaised between project team, business users and stakeholders with effective communication
• Managed development, QA and integration teams to complete the project within schedule and budget
• Managed effective and proactive commendation with stakeholders to get their on-time input
• Managed project plan and schedule and controlled scope, budget and quality

Confidenital

Testing Coordinator

• Worked as a MIS Testing Coordinator to plan track Enterprise Releases Management testing
• Successfully completed BankOne and JP Morgan Chase Merger/ Acquisition system and UAT testing
• Successfully completed end to end integration and UAT testing for MIS regularity and reporting
• Managed data migration from JPMC legacy system to BankOne SAP system
• Developed test strategy, test plan, test cases, reference structure, test environments and test regions
• Conducted 'Daily Testing Call' for testing updates, tracking and resolving testing issues and defects
• Maintained and tracked MIS Test Execution Plans for all testing phases using MS Project
• Used HP Quality Center Test Director to manage execute test scripts, test cases and tracked defects
• Analyzed complex data migration and performed regression testing
• Worked in multi task and multi project environments
• Led a offshore/onshore team of 31 personnel
• Defined GL test data that included retail banking, commercial banking and mortgage data
• Communicated daily testing status report to the entire project team and senior management
• Managed business and testing teams to obtain test data requirements from the MIS - LOB validators
• Worked in an Enterprise Releases Management environment and followed Waterfall methodology

Confidenital

Business Analyst

• Gathered business user requirements and documented in the BRD for Credit Card projects
• Defined and documented Standard Operating Procedures SOP for new credit card applications
• Defined credit cards data protection and encryption standard according to Payment Card Industry PCI
• Performed real-time credit scoring decisions used to approve or deny consumer credit
• Conducted GAP and data flow analysis, created screen mock-ups, use cases and traceability Matrix
• Involved in understanding of Credit Risk Management for Credit Card
• Conducted business and functional requirement walk-through meetings
• Communicated with stakeholders to clarify issues and obtained signoff on corresponding documentation
• Used Waterfall methodology effectively for all the projects

Confidenital

Sr. Business Analyst

• Developed a mortgage application processing system and online payment system
• Developed data sources and target systems to identify data issues, data gaps and recommend solutions
• Gathering business and user requirements by conducting user, sponsor and stakeholders interviews
• Converted business requirements into functional requirements and documented them in FRD
• Involved in feasibility and risk analysis to identify business critical and high-risk area of the application
• Developed data model, illustrating the flow of data from the legacy system into the application database
• Worked with business and technical teams to develop technical design and workflow process models
• Managed System and UAT testing, tacked and resolved defects prior to implementation Go Live
• Created ad-hoc quires and reports using SQL to support business need

Confidenital

Business System Analyst

• Developed and implemented the customer Billing system for a leading insurance company CIGNA
• Participated in project planning, gathering requirements, testing, implementation and Go Live planning
• Liaised between Information systems groups and business user groups
• Developed project business and functional specifications and communicated with technology teams
• Used Visio to create activity diagrams, Sequence Diagrams, workflow, and business process models
• Analyzed current data processes and created UML diagrams of logical and physical data
• Used MS Project for planning, tracking and reporting
• Updated data mapping by using MS excel

Confidenital

Business Analyst

• Developed a vendor selection, rating and scoring system for the CRM initiative to support sales
• Managed the application enhancements for both compound ordering and tracking system COATS
• Evaluated current vendor products and applications and proposed a new system
• Conducted interviews with clients/users to assess the needs and defined requirements and deliverables
• Managed project documents in accordance to FDA compliance program
• Created Activity diagrams, context diagrams, workflow models, data flow diagrams and use cases
• Engaged in Quality Assurance testing Unit testing and UAT testing

Confidenital

Business Analyst

• Developed a Customer Care information system to contact bank customers timely and accurately
• Gathered business user requirements and documented in BRD
• Analyzed current data flow processes and proposed future data flow and business flow processes
• Participated in the project review meetings and gave project updates
• Coordinated technical training for the bank staff for a new system prior to implementation

Coordinated with the testing team for the regression and UAT testing