SUMMARY:

• Technologist with over 16+ years, delivering multiple enterprise - wide implementations for Fortune 500 clients across industries including Healthcare, Retail & Mfg., Insurance & Financial Services.
• Exhaustive experience delivering results-focused & cost-effective Business Intelligence/Data Warehouse applications, for enterprise-wide & high availability/volume systems.
• Strong background managing IT / Business critical technology upgrades & service delivery projects, to drive efficiencies & decrease cost.
• Highly proficient in various facets of Project Management & leveraging SDLC methodologies like Waterfall, Agile-Scrum, & Hybrid processes.
• End-to-end implementation experience in various capacities of an IT Project Manager, Development Owner, Test Lead, Business/Systems Analyst, Tech Lead and Operations Analyst.
• Dynamic and motivated professional with a strong liaising skills & experience working with multiple cross-functional groups, as part of a Virtual/Global team.
• Ability to manage Solution Delivery across multiple levels of management, across verticals.
• Ability to respond & multi-task to a constantly dynamic environment; including strong time-management and prioritization skills.
• Excellent analytical & reasoning skills to be able to distill and concisely articulate key messages in verbal and written form.

TECHNICAL SKILLS:

Project Management: Jira/ Kanban/Rally SharePoint Confluence HP Service Manager Clarity PPM Microsoft Project TM1Clarity Remedy by BMC TFS / Azure DevOps Server

IT Project Lifecycle: Requirements Analysis ROI Analysis Costing & Budgeting Project Scheduling Vendor Management Change/Release Management Testing/QA/Rollout/Support Legacy Host Support and Modernization Data Analysis, Mapping Source Systems Engineering Custom Software Development System Migrations/Integrations

ValueAdded Leadership: Cross-Functional Supervision Team Building & Mentoring Client Relations & Presentations Business & IT Planning Designing IT Strategy for large Programs Multi-Vendor/Third Party/Customer Relationship Enterprise-wide Implementations. Technology Currency initiatives.

PROFESSIONAL EXPERIENCE:

Sr. Project Manager / Program Manager

Confidential

Responsibilities:

• Migrated the Business Analytical & Reporting BA&R solution on the Cloud, by replacing the On-Prem instances with OACS - OCI platform.
• Proactively manage sponsor and stakeholder expectations throughout the project lifecycle for Corporate Finance customers.
• Performed tasks central to program/project progress, including scheduling, budgeting/accounting & resource management.
• Implemented a Zero-Based Budgeting (ZBB) solution, providing Corporate the ability to leverage Hyperion for planning and forecasting purposes, facilitating tighter control of spend.
• Effectively manage the interdependencies & project constraints across all BA&R initiatives, while keeping all stakeholders informed.
• Facilitate Change & Release Management efforts between the Application Services, Business Services & Enterprise Shared Services teams.
• Coordinated the rollout of the Global Corp. Credit Card program, to establish card transaction feeds to BoFA & configure the supporting business process viz. Metastorm & BizTalk.
• Worked with PMO & Portfolio Leadership team to continue refining ITSF delivery methodology including deliverable structure and content.
• Implemented Vertex Indirect Tax Cloud based solution (PaaS) using SAP S/4 HANA Enterprise platform for Commercial- NA Line of Business.
• Coordinate efforts of all project resources, including subcontractors and offshore teams, addressing any logistical challenges.
• Implemented a Data Integration solution to help our customers @ Industrial & Security BUs in getting additional ERP data into the Hyperion platform, for enhanced reporting capabilities.
• Acted in the position as trusted advisor for the BA&R program, including the IT Lead, Finance Director as well as the Functional Leads, including Project & Portfolio Management Office.
• Creation, maintenance and coordination of Planning/Forecasting metrics for Corp. Finance team viz. Tableau & QlikView dashboards, as part of their standard monthly close process.
• Delivered SEF adoption initiative on time and within the agreed acceptance criteria in a hybrid methodology environment as they attempted to transition to an Agile Methodology.
• Accelerate the SAT rollout of Astea to the rest of the US and CAN branches, also addressing current application deficiencies.

Solution Delivery Manager

Confidential

Responsibilities:

• Led the enterprise-wide Database upgrade efforts from Oracle 11G to Oracle 12C, that included installation & support, application migration and operations, and warranty support.
• Developed detailed project Roadmaps, Plans/Work Breakdown Structures working with Systems Engineering & Application Solutions group.
• Created & presented cost-benefit analysis & ROI assessments that were used as the basis for decision making on proposed implementation approaches.
• Coordinating w/Architecture & Solution Engineering to ensure definition and development of proper documentation and standards.
• Coordinated the Informatica upgrade initiative, that included migration of existing production applications to the Oracle Engineered Super cluster.
• Ensuring compliance with all software licensing agreements. Tracking & Maintenance of software versions thru a centralized log.
• Overseeing the development, design, and implementation of applications, including changes to existing hardware systems and software packages.
• Managing a team of 90+ professionals (Onsite & Offsite), supervising all aspects of the migration efforts across IT Projects and/or Production Support functions.
• Supervise inventory control by establishing a process to ensure IT systems (Hardware & Software that have reached lease expiration, to remain in compliance.
• Partner with IT & Business in facilitating review meetings and helping in the management of incidents in accordance with SLAs.

Scrum Master, BI Project Manager

Confidential

Responsibilities:

• Build enterprise solution to integrate Travelers Contact Center data from disparate sources by creating an atomic data layer for downstream reporting capabilities.
• Provide daily communications, scrum notes, sprint reviews reports, project retrospectives, and regular snapshots of project velocity and budget burn-rate.
• Manage the Program’s backlog and ensure that items in the backlog are aligned to appropriate PI. Work with PO’s to ensure that stories and features are properly documented in RTC.
• Assimilate technical needs to build reusable solution to migrate Historical Cold data from Teradata to HDFS using Hadoop technologies.
• Managing Technology Currency Project related to Modernization of system with Abinitio and Teradata products.
• Coordinated implementations across large scale Hadoop environments, that included both development and support including design, configuration, installation, tuning and monitoring.
• Operated in 3-week sprints with flexibility on length based on immediate functionality concerns.
• Work with architects and business leads to get the detail design document approved before moving into development phase.
• Reported progress to all stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and velocity target updates.
• Participate and provide suggestions/improvements in design review and code review meetings to create an optimized solution for the problem.