Project Manager Resume

SUMMARY

Experienced Project Manager, Implementation Consultant, and System Analyst who is able to successfully handle multiple projects at a time with internal and external customers. Able to learn quickly and has skills that are easily adaptable to other areas including Business Analyst, Product Owner, and Product Manager. An enthusiastic team player that is open to new ideas with a history of taking on complex solutions.

PROFESSIONAL EXPERIENCE

Project Manager

Confidential

Responsibilities:

Successfully worked directly with the customer, carriers, partners, and Infor IT teams to finalize designs, confirm requirements, test and implement, including international partners
Heavy focus on EDI translation and integration to load the data into the cloud - based platform
Designed and lead teams through 3 QA testing stages, including UAT, before product implementation
Used Salesforce for customer relationship management and Jira for software development
Trusted to effectively implement several customers with involved solutions

Project Manager

Confidential

Responsibilities:

Collaborated directly with the multiple divisions of the customer and internal operations to define system requirements, flows and interfaces
Worked closely with project stakeholders and senior management to provide project status
Creatively tied together the unique requirements of each division of the customer into one solution

IT Account Manager

Confidential

Responsibilities:

Analyzed business and customer needs, documented the requirements, translated them into proper system requirement specifications, tested, implemented, and provided post implementation support
Extensive interactions with the client, distribution center and IT teams to report the status of projects
Heavy focus on EDI file mapping and integration
Successfully able to work directly with the customer and meet the needs of their complex solution

Warehouse Management System Analyst

Confidential

Responsibilities:

Increased productivity by working with the WMS users to make the WMS software as user friendly and efficient as possible, providing changes and updates as needed
Collaborated with the other internal departments as needed on beneficial WMS changes for their areas
Researched and implemented replacement conveyor system software, shipping software and RF units, improving performance
Strategic planning member of the Distribution Center Management Team