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Program Manager Resume

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Austin, TX

SUMMARY

  • Technical Program Manager / Solution Architect
  • 25+ years of experience designing & building technology solutions
  • Proven ability to build and manage technical programs, teams and projects
  • Architect for multiple applications of advanced technologies for NLP, Text Analytics & ML
  • Product Roadmaps & Requirements Guru
  • Text analytics, scoring, ML & semantic analysis
  • Data science & software dev process expert; SAFe
  • MBA in Strategic Mgmt; BS Comp Sci; MS / PhD
  • Fortune 50 Technology Strategy & Planning
  • AWS Machine Learning Specialist (cert)
  • Enterprise Architect / Portfolio Mgmt for Billion Dollar Revenue industry leader with nine figure IT budget

PROFESSIONAL EXPERIENCE

Confidential Austin, TX

Program Manager

Responsibilities:

  • Lead program manager in a newly formed data science group driving adoption of predictive analytics across multiple service areas, lines of business and applications. Establishing data science lifecycle, standards, tooling, platforms and integration patterns.

Confidential Irvine, CA

Solution Architect and Project Director

Responsibilities:

  • Lead project from requirements through design, implementation, testing and deployment.
  • Led training sessions in a variety of ML for text topics and demonstrations
  • Demonstrated and tutored staff in techniques from TF/IDF to ML algorithm tuning, parameter selection and feature design using RapidMiner and LightSIDE open source machine learning tools
  • Directed a client project to create a web - based stateless micro-service deployed on Docker / AWS using Python, MySQL, NLTK and custom-built classification tools for providing real-time job classification and job title conformance services to a world-wide HR consulting firm. Performance surpassed commercially available options in quality of match, speed and cost.
  • Directed a client project to build a scalable, multi-user, psychological text scoring and job competency model analyzer for a team of PhD psychologists supporting a robust performance management organization.

Confidential Reston, VA

Executive Director, Enterprise Architecture

Responsibilities:

  • Managed new technology review pipeline and worked with business areas to investigate and vet potential solution partners. Identified new item development, scoring and assessment development providers to accelerate the transition to in-house-lead assessment design and development from the prior dependency on a single supplier-competitor. Lead or participated in Tier 1 EA reviews for all major “tier one” initiatives.
  • Helped establish the Digital Testing Futures group under the strategy function after years of providing technology support for test development and delivery organizations. Under the VP of Digital Testing, led 3 of 8 investigative tracks as part of a new digital assessments planning initiative.
  • Contributed to digital assessment services RFPs, evaluations and contract negotiations. Wrote substantial portions of statements of work, acceptance criteria and wrote security and performance requirements, guidelines and acceptance criteria. Awarded two multi-million-dollar, multi-year procurements to support digital test management and delivery operations.
  • Directed staff responsible for technology portfolio, SAFe planning and implementation under the chief technology architect. Lead strategic capability, program and product reviews

Confidential Hangzhou, PRC

Responsibilities:

  • Lead multiple teams serving international clients for dis Shanghai-listed technology provider specializing in financial services with vertical market products in investment and brokerage services and a growing IT services business. I lead multiple teams developing significant client applications using onsite and off-site resources.
  • Introduced standards and processes to achieve CMMI certification and ITIL / SAFe awareness. Tutored staff in MS SQL Server 2008 (t-SQL, SSIS, SSRS) and SharePoint, with several staff members attaining certifications in both MS SQL Server and SharePoint.

Confidential. Herndon, VA

Chief Technology Officer

Responsibilities:

  • Built and managed a customer-facing, 24x7 set of highly scalable web applications and operational infrastructure supporting a leading personalized content delivery and member management platform driving timely, relevant and actionable alerts and subscription news feeds to millions of members.
  • Dot-net, MS SQL Server, MSMQ, C++. Built operations dashboards, customer analytics and SSIS-based ETL data warehouse for customer / content engagement and e-commerce metrics analysis using custom built data cubes and efficient SQL-based reporting.

Confidential Reston, VA

Executive Director

Responsibilities:

  • Merged my firm into the College Scholarship services and managed the Financial Aid Software Group with some 600 direct institution customers for full-service, CB proprietary software solutions, and another 600 institutions served by licensees such as PeopleSoft that embedded CB proprietary modules for back-office service providers with flexible, rule-based needs analysis, aid packaging, awarding and loan underwriting and management capabilities).
  • Built multiple ETL / Data Warehouse solutions for a wide range of users
  • Design from concept to implementation the Nation Student Clearinghouse which grew to manage over 96% of enrollment verification for thousands of lenders and HE institutions
  • Created award-wining solutions for financial service providers Sallie Mae, Freddie Mac and Fannie Mae, along with line-of-business applications for a range of clients that included remotely managed device control products and embedded communications software for defense applications. Pioneered user of database, windows, client-server and 4gl language technologies for rapid, cost-TEMPeffective implementation of end users focused solutions.

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