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Healthcare It Program Manager Resume

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New York, NY

SUMMARY OF QUALIFICATIONS

  • IT professional with 25+ years of experience in Infrastructure Program and Project Management, Change/Release Management, Business Continuity Disaster Recovery Planning.
  • Skilled at developing project plans, gathering requirements, managing and tracking project execution and delivery.
  • Results driven and high achiever proficient at managing process and development utilizing project management methodologies which produces technical solutions dat contributes to revenue growth, improved business efficiencies and increased service level.
  • Proficient at communicating technical solutions with business groups, application teams, external vendors and senior management.

KEY COMPETENCIES

  • IT Program/Project Management Infrastructure Management Disaster Recovery Coordination Business Continuity EMC Storage Solutions (DMX and VMAX) Production Support Management
  • Change Control and Release Management Construction Project Management Total Cost of Ownership Analysis
  • Application Integration and Migration Application Support Analyst Environment Management
  • IT Service Delivery Server Provision/Decommission AUTOSYS Job Scheduler
  • Datacenter Migration/Consolidation F5 Big IP Kerberos Authentication
  • Epic Care PVCS / CVS/ Subversion Recovery Time Objective
  • Problem Management Incident Management Recovery Point Objective

PROFESSIONAL PROFILE

Healthcare IT Program Manager

Confidential, New York, NY

Responsibilities:

  • Project Management for IT Infrastructure capitol construction projects - responsible for teh delivery of IT, Networking, Application and AV solutions provisioned within newly constructed Confidential medical center hospital locations and medical practices
  • Construction Project Management focused on IT and AV delivery supporting capital projects for Confidential (Specialized in IT proliferation and project oversight associated with new construction as part of teh Confidential ’s Real Estate Development and Facilities portfolio expansion. Projects encompass activity at more TEMPthan 150 properties throughout Manhattan, Brooklyn, Long Island and Queens, Westchester and New Jersey)
  • Manage resources from various disciplines including networking, telecommunications, low voltage cabling, AV, applications services, clinical systems, ancillary services and point of sales (Responsible to engage cross functional teams, coordinate timelines and make project assignments based on construction scope requirements)
  • Manage implementation of critical path deliverables dat facilitate teh provisioning of network services for new capitol real estate projects (Responsible to coordinate critical path delivery of BDF/IDF rooms and ensure teh rack/stack, burn-in, configuration and deployment of network switches, wireless access points and firewalls are provided on time to support a successful delivery for new Confidential medical practice go-lives)
  • Project oversight of daily activity across campus transformation medical center program work streams
  • Actively involved in teh (“program design”) scoping, analysis and budget development as well as staffing assignments for all IT disciplines to support capital improvement construction projects at Confidential Langone medical center locations
  • Partner with various vendors including construction supervisors, architects, architectural designers, real estate management IT designers, structured cabling, networking, AV, telecom, and application disciplines
  • Skilled at developing detailed project plans (NYUs corporate project management tool TEMPhas MS project tasks manager integrated)
  • Routinely lead various project meetings along with maintaining detailed meeting minutes (weekly team meetings and project status meetings are held frequently)
  • Move management required to facilitate teh transition of medical practice stakeholders into newly constructed/delivered practice locations (Create and maintain detailed “From/To” lists to support practice moves from current locations and into new locations. In some instances, practice staff need to be cleared from construction locations temporarily before returning to new renovation)
  • Budget oversight for program projects from creation through approval acquisition
  • Oversight for project materials management (ordering, warehousing and delivery coordination)

IT programer

Confidential

Responsibilities:

  • Confidential st Confidential Care Center 34,000 Sqft new build for Ophthalmology practice to support their move and consolidation from a variety of other Confidential locations. (New build across two floors 34,000 Sqft in dis new Confidential medical facility includes 54 eye lane exam rooms, 15 procedure rooms and 2 imaging centers. dis is teh largest Ophthalmology location on teh east coast )
  • Confidential st Confidential Care Center 20,000 Sqft new build for Urology practice to support move from another Confidential location. (New build across 2 floors includes 7 procedure rooms featuring advanced “Brainlab” AV to support biopsy rooms, Cysto Rooms and VUD)
  • Confidential th Confidential Care Center Ophthalmology Operating Room new build (complete build of 17,000 Sqft location containing reception area, 4 operating rooms, Femto room, 19 recovery bays, central sterile, and staff lounge. dis facility features AV from BrainLab a provider of advanced clinical medical audio visual facilities. I worked closely with dis vendor to ensure teh first installations at Confidential were a success)
  • Confidential nd Confidential Care West Side new build, renovation and practice move (New build of 14,000 Sqft 4th floor and 28,000 Sqft renovations on 2nd and 7th floors to accommodate phase moved from Cardiology, GI and Internal Medicine)

Technical Project Manager

Confidential, Jersey City, NJ

Responsibilities:

  • Technical Project Manager supporting teh Confidential ’s Market Risk and Credit Risk Technology lines of business (dis includes managing budgets; procurement of hardware; coordination of racking; stacking; cabling; server builds; and planning of application migration from current environment to new infrastructure)
  • Responsible for teh financial forecasting of teh capital spend for infrastructure projects within teh Market Risk and Credit Risk lines of business
  • Delivered several major physical to virtual migrations (P2V) onto teh Confidential ’s “Compute Hosting Platform” virtual cloud and VMWARE (Managed all aspects from creating teh project plan, provisioning teh hardware, managing and finalizing teh budget financials, assigning resources, identifying risks and overseeing execution)
  • Controlled project budgets and maintained detailed work breakdown structure (WBS) worksheets and distributed project burn status to corporate finance weekly
  • Coordinated all aspects of dis upgrade from hardware implementation, performance tuning to get database conversion within required window, planned dress rehearsals and finally, planned and executed deployment
  • Successfully cutover ahead of schedule Feb 2010 (Recognized and won two team awards for my participation in dis event)
  • Developed organizational alignment to provide cohesive communications and strategic planning
  • Directed operational infrastructure troubleshooting (server issues, database/batch performance, EMC storage fabric, Kerberos authentication and F5 Big-IP troubleshooting)
  • Routinely managed cross functional teams of technology partners and vendors to accomplish a variety of multi-faceted infrastructure related initiatives
  • Responsible for operational readiness of teh application suite under my care (Provided a 99% operational uptime ’06, thru ’10 - in comparison to my peers, my applications had more uptime and suffered less delays)
  • Encouraged tactical thinking and problem solving behaviors to minimize operational application risk (Expectation dat root cause determination for all incidents and delays was a requirement across my entire team)
  • Responsible to ensure dat critical daily real-time payment processing were achieved without delay ($5 billion per day)
  • Delivered a 100% successful recovery time objective for all applications participating
  • Maintained schedule and coordinated DR testing events for all applications within our treasury and risk organization (Engaged all necessary resources, SAs, DBAs, Middleware, storage, dns, Application teams, prod support required to participate in scheduled events)
  • Provided support for applications required to meet recovery point objectives (RPO) by utilizing database or managed storage logs to demonstrate teh actual data loss risk (Critical Core Applications and infrastructure services are required to demonstrate RPO to validate actual data loss risk quantified according to detailed tier ratings)

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