Real Estate Project Manager Resume
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Snellville, GA
SUMMARY:
- Experienced Senior Project/Program Manager wif 20+ years of experience managing large global and domestic customer facing complex projects using project methodologies, systems and tools.
- Performing project feasibility and due diligence, together wif stakeholders ensuring communications are maintained through successful project closure and post - launch support plans.
- Oversaw programs to improve quality and operational excellence. Strong record of customer satisfaction for successful project completion wif high quality of service.
- Maintained a work-from-home role for 20+ years.
CORE COMPETENCIES
- Program and Project Management
- Change Management
- Risk and Issue Management
- Deal Analysis
- Negotiation
- Estimating
- Capacity Planning
- Procurement
- Forecasting
- Budgeting
- Supply Chain Management
- Vendor Management
- Stakeholder and Communication Management
- Organized and detailed oriented
- Analytical and Problem Management
- Process Improvement
- Resource and Vendor Management
- Leadership
PROFESSIONAL EXPERIENCE:
Real Estate Project Manager
Confidential, Snellville, GA
Responsibilities:
- Manage various sellers, vendors and contractors for ensuring the scope of work and requirements are met for each project on time and in budget
- Led project reporting from initiation to project completion
- Correspond wif motivated sellers and buyers to assess their needs and define the plans to meet their requirements
- Executed independent judgment for determining best approach for property repairs to achieve desired outcomes
- Achieve 10% cost reduction by negotiating wif vendors and contractors for supplies and services
- Reduced administrative overhead by 20% utilizing virtual assistants and college interns
Senior Project Manager
Confidential, Denver, CO
Responsibilities:
- Executed stakeholder management protocol to build better customer relationships and motivating global cross functional teams
- Defined and delivered projects plans and details to ensure the defined goals and objects are met
- Oversaw competing priorities and acted as an escalation point for the project team and project stakeholders.
- Produced project status and financial updates to stakeholders wif project closure signoff
- Improved the customer’s network performance and eliminated viruses and threats wif 99.9% uptime by upgrading the hardware and infrastructure in co-located data centers
- Achieved annual operation cost reduction by 10 % and increased customer satisfaction by 15% wif successful support handover and training
- Reduced cost by 15% wif annual contract reviews and tracking budgets
Customer Project/Program Manager
Confidential, Colorado Springs, CO
Responsibilities:
- Led customer facing project governance meetings and reporting for critical high-profile infrastructure transformation projects
- Collaborated wif vendors, managed and motivated virtual functional teams of up to 10 reports
- Directed and managed the project life cycle from project kickoff through development, deployment, User Acceptance Testing support and launch, to customer signoff
- Maintained customer satisfaction by enforcing issues to resolution process, risk management process and escalation management
- Enhanced customer satisfaction by 25% over 12 months improved productivity and redundancy by migrating 500 + upgraded networks and devices and increased backup/storage performance and capacity
- Slashed $750k recurring delivery cost utilizing audits, metric and data
- Planned business process analysis and improvements for accelerate productivity and eliminating delivery repetition
Skills & Abilities
- Proficient in
- PMI PMBOK Methodology
- Microsoft Office Suite, SharePoint, Project, Outlook, 365, Visio
- Waterfall
- Familiar wif Agile
- OpenView Service Desk, data repository
- Various Remote connectivity clients to include WebEx, Zoom, Teams, Skype
- ITIL Foundation v3
- ITSM
- Help Desk
- Problem solving skills
- Excellent verbal, written and presentation skills
- Time Management
- Disaster Recovery
- Remote Access Software
- Familiar wif SQL and Tableau
- Load Balancing
- IT Infrastructure
- Networks (LAN/WAN, Wireless)
- Telecommunications,
- NFV, SDWAN
- VPN, MPLS
- Cloud Services
- Call Center Systems
- AutoCAD
- Cabling
- DNS
- Active Directory
- Network Infrastructure
- Network Firewalls
- Network Support
- TCP/IP
- Microsoft Exchange
- VoIP
- Cyber Security