Project Manager with a successful record of managing, integrating and implementing full project life-cycle phased projects for the US federal and state government agencies MI, NY, NJ and US DOT-FMCSA and US DHS and commercial software applications, engineered automotive products, and healthcare claims-fraud detection systems.

I was responsible for performing the project management tasks for Initiating, Planning, Executing, Managing Controlling and Closing projects. In addition, I have extensive experience creating plans for integrating solutions, managing human resources, measuring quality test performance, managing risks, controlling changes and managing communications with project stakeholders team members, managers, sponsors , including briefing executive management.

• I have successfully managed projects for domestic and international corporations: HP Enterprise Services, SGS Testcom for NYS and NJ vehicle emission testing to US EPA regulations, Continental Automotive, TRW Military and United Healthcare Group.
• Recognized for surpassing corporate and customer expectations for quality by configuring, implementing, change control, and global training Mexico, Germany, and the USA at Continental Automotive for SAP modules within their Enterprise Resource Planning ERP system.
• Responsible for managing project tasks in rapidly changing situations using cross-functional testing/development/engineering teams in the US and international teams in China and Europe.
• My project management approach provides a disciplined, assertive, tactful leadership and mentoring to resolve challenges in an efficient, cost-effective manner. I have the soft skills to develop cohesive, consensus project team interactions.
• Recognized for being a highly-motivated, enthusiastic project manager with a positive, creative attitude for balancing schedules, costs, scope, and key stakeholder priorities.

Competencies

• Full Life-Cycle Software Development PMBOK, PMP Cert. 2004 Quality / Scope Mgmt-Work Brkdwn Struc
• SME in SAP R/3 ECC 6.0 software SDLC, Agile SCRUM techniques Contract / Procurement / Stakeholder Mgmt
• Doc Dev Improv/Limited exper .NET MI SUITE per updates May Oct'14 ITIL, CMMI Risk / Cost Earned Value Management
• Experience in Planview, Changepoint MS Excel-Pivot tables, MS Project 2003-2013 Culturally Sensitive / Language Skills

Strengths

• Excellent Planning, Scheduling and Time Mgt Skills Effectively Delegates Onshore Reviews and Assesses Offshore Tasks
• High Level of Productivity / Very Organized Facilitates Problem Solving among Diverse International colleagues
• Saves costs with Process Improvements Develops Strong Customer Relations
• Achieves Cost Savings from Audit Investigations Effectively Communicates between Levels of Management

EMPLOYMENT

Confidential

Technical PM for Software Development

• Responsible for managing and reporting on project plans, development and testing teams, reviewing changes and risks and implementing final software solutions on multiple high visibility State of Michigan projects required by the federal government agencies the US Department of Transportation and Dept of Homeland Security.
• Created and maintained all project documentation according to the Michigan SUITE methods for Project Management and System Engineering. Including the creation and approval of the Project Charter, the Project Management Plan and corresponding sub-plans for Scope, Time, Cost, Risk, Quality, and Communications to all possible Stakeholders and Functional/Senior Executive managers involved in the following projects:
• US Dept of Transportation-Fed Motor Carrier Safety Admin FMCSA with the American Association of Motor Vehicle Admin AAMVA to develop and implement: Michigan's Commercial Driver's License Information System project in 2 phases. I supervised a team of 8 developers and 3 testers. Completed the business solution on time and within the approved budget of 1 million.
• US Dept of Homeland Security to develop and implement: Michigan's Enhanced Driver's License project in 2 phases. I supervised a team of 6 developers and 2 testers. Completed the business solution on time and within budget the approved budget of 600,000.
• AAMVA Code Dictionary ACD to convert federal commercial driver action codes to Michigan driver sanctions. I supervised a team of 4 developers and 1 tester. Completed this solution on time and within the approved budget of 300,000.
• US DOT-CDLIS Web-based Application for Viewing Medical Certificate Status plus the Integration to the National Registry of Certified Medical Examiners. Successfully implemented this solution in 2 phases.
• Smaller projects concerning Driver Responsibility Fees and State Court Administration topics involving conversion from FileNet Computer Output to Laser Disc COLD to a Xerox Document Management solution.
• My largest State of Michigan project for the Michigan Department of State, began with me being asked to takeover a troubled project. My efforts started in October 2012 on a high visibility project for the Commercial Drivers License Information System Modernization, called CDLIS MOD. The state faced a 40M federal fine if Michigan missed a December 31, 2012 deadline. I re-assembled the development team on October 1, 2012 and created plans to complete testing on November 30 and to implement the solution on December 8, 2012. This project effort had a successful implementation.
• Facilitated the daily and weekly reviews of the software development and system testing progress.
• Reviewed and interacted with the state's Change Management process by analyzing the impact of the customer Remedy 'change' tickets. Created the system change documents called Request for Changes, as needed.
• Conducted meeting reviews of the CDLIS testing process with the federal agency called AAMVA.org for the US Dept of Transportation.
• Held twice-weekly testing/coding correction progress reviews with senior management and executive management to confirm scheduling or discuss corrective actions for potential scheduling issues or risk avoidance.
• Recognized for delivering results on time, without unresolved risks, with effective communication to stakeholders, with overwhelming 'Go' evidence at the 'Go/No Go' pre-implementation review meeting.
• Responsible for leading the Phase 3 'Downgrade Letter' project-which checked the expiration dates of a Commercial Driver's License holder's Medical Certificate.

Confidential

Technical PM for Software Development

• Responsible for managing the complete software development and testing lifecycle for application software changes grouped into about 150 'Enhancement and Maintenance' changes to be completed by the MI Dept of Technology, Mgmt Budget DTMB .
• Established a process for evaluating these 150 system changes into a list of the top 15 highest priority changes.
• Facilitated a weekly progress review of this top 15 priority changes
• Collaborated with the Office of Financial and Insurance Regulation OFIR customer change control board members to explain the scheduling impacts and risks to the 11 OFIR divisions that were requesting software changes for the limited programming resources available.
• Responsible for developing the project deliverables and managing a project team of 3 software developers focused on delivering results for the 'Top 15 Enhancements' using OBase-PowerBuilder.
• Responsible for managing and delivering a separate software application development project called Continuing Education Roster Entry System coded using .NET. This project successfully completed on-time, delivering functional application enhancements and a customized reporting feature.
• Proficient using MS Project 2010-13, ChangePoint, Excel, Michigan's Remedy Change Control system.

Confidential

Technical PM for Software Integration Testing

• Managed the complete testing lifecycle for the Asset Management-related software integration projects using SDLC and Agile Scrum one week and two week sprints for 2 months data center creation issues and data governance issues within the global HP Enterprise Service Management ESM group.
• Responsible for developing the project deliverables and managing the US and China integration teams for 4 projects. My first two projects, HP ITAM Ph 1 and 2 , used Agile to successfully complete, under budget and ahead-of-schedule, the delivery of improved software functionality and reporting accuracy.
• My 3rd project combined SDLC and Agile since this was a troubled project required extensive planning and daily review meetings to achieve accurate data flows mapped between the HP AM and SAP Fixed Asset system
• LightHouse , was on schedule and planned to provide approximately 30 Million in cost savings by significantly
• reducing the risk of: asset write-offs, client penalties due to inaccurate asset data, late lease returns and
• maintenance payments on retired assets. My 4th project, ITAM Ph 3 project was planned, scheduled and in
• progress to integrate the Compass Procurement system data with the Asset Manager system SDLC methodology
• planned, since a longer schedule was required due to layoff of N America resources, tasks transitioned to China
• and UK teams .
• Responsible for facilitating project status meetings, US and China testing team meetings, test case design reviews, software failure resolution meetings during the US business daytime.
• Completed the Sys Dev LifeCycle required document deliverables: Test Strategy, Test Plan and Test Summary documents and the Work Product Reviews.
• Proficient using MS Project, Visio, Powerpoint, Excel, MS Office Communicator, HP Virtual Room for meetings and upper management presentations.

Confidential

Quality Assurance Analyst/PM

• Responsible for testing and verifying multiple versions of the New Jersey and New York Vehicle Inspection software programs. This manual and automated testing included system and user acceptance testing, developing test plans, writing test procedures, reporting test results to management and answering questions from field service/help desk customer service and state government agency staffs.
• Responsible for developing 4 Compliance documents that explained the SGS Automotive Business Continuity Plan for key facilities including environmental/safety compliance and major systems. These 4 plan documents demonstrated a redesigned, in-depth approach from a previous approach of using one generic document template.
• Each plan covered the business and technical details for continuing the business roles after a crisis at each site or with each major automotive inspection or validation system inspecting vehicle safety, emission testing, vehicle condition for off-lease/auction re-sale . Used Agile Scrum methodology one week sprints for 2 months for Backup Server Cutover Plan.
• Proficient using Apache J-Meter, MS Project, Visio, Powerpoint, Excel Arkadin Toad SQL Query Bugzilla
• Certified to safely handle and test using various calibration/audit gases for inspection workstations.

Confidential

Project Manager Technical Application PM

• Responsible for integrating Ingenix fraud detection software into UHG's Medicare mainframe claims processing systems. Directed daily development, changes, and customer executive status meetings of 5 project teams 8-12 per team involved in software development, scheduling, testing, and system migration efforts. Sent daily/weekly work packages to offshore UAT testing teams in India.
• Responsible for managing 4 active projects within UHG's Operational Reporting and Business Intelligence Tools ORBIT and 1 project for ICD-10 conversion. Created Requirements Documents, Project Plans, Schedules, Work Breakdown Structures, Work Packages, Scheduled Baselines. Project team sizes 10-30 developers, testers
• Active in sharing information to PMO staff members regarding Affordable Care Act ACA policy methodology as it applies to Medicaid eligibility
• Proficient using MS Project, Excel AT T Webex Cisco VPN Planview Prompt Clarity HP LoadRunner, QuickTest Professional QTP

Confidential

Project Manager Engineering Change and Design Release Mgr / Quality Analyst

• Performed Project management role for more than 6.5 years developing system data analysis and design requirements for implementing SAP modules see list at next bullet
• Assisted business unit managers project sponsors to develop the business rules and verify expectations using blended teams of staff and consultants to implement and offshore migrate the following SAP modules : ERP-Enterprise Resource Planning PDM-Product Data Management FI/CO-Financial and Controlling table data / with General Ledger reports SD-Sales and Distribution PP-Production Planning CRM-Customer Relationship Management BW-Bus. Warehse with Visual Info. for Plants MM-Materials Management BI-Business Intelligence. For one module, PDM, Agile Scrum was used for two week sprints for 2-3 months with UK-US-German project team members.
• Performed as project manager for 2 SAP module engagements lasting more than 2 years: PDM and ERP.
• Performed as project manager and SAP engineering release manager for the Powertrain Fuel Supply Systems Design Engineering group with Plant production in Juarez, Mex.
• Responsible for facilitating design change including risk/defect issues meetings and maintaining project documentation for cross-functional areas design, production, suppliers .
• Created Project Plans, Project Schedules, Status Reports, Work Breakdown Structures, Preventive/Corrective Issues Log using Kaizen/Lean methods , Testing Plans and Communication-to-Mgmt Plans.
• Recognized for effective focus on preventive actions to avoid software integration defects.
• Recognized by senior management for timely appraisal of status and for confirming resource planning.
• Responsible for creating approximately 300 Bills of Material and Costed Bills of Material supporting the Fuel Supply Systems Div. with approximately 80 engineers in 5 countries. Performed all PDM and MM database functions from material number creation, material classifications, ensured design drawings matched assembly BOMs, and directed the publishing of material standards and norms .
• Leader in designing utility programs in SAP using ABAP, C , Java, .NET Proficient in SQL, Oracle11i
• Established Best Practices for creating, searching, and recovering Bills of Material for conventional fuel and for Electric Motor prototypes. This saved time and money locating obsolete designs and old material supplier information for our AfterMarket Sales Division.
• Developed SAP system user Checklists, User Manuals and Trained numerous global colleagues to use Kaizen Continuous Improvement and Lean principles to establish/resolve Change Order poka-yokes and reduce cycle times.
• Successfully delivered a project of 350 design changes in 6 months for 2006 DaimlerChrysler Bundle 5 product family containing approximately 30 gas, flex, diesel fuel supply units/pumps.
• Authored and designed graphical format for 2 corporate Quality Work Instruction documents:
• L3-04-21 PFS Release Change Order Process and L3-04-23 PFS Design Freeze Process
• TRW Military Group/Volt Services: Project Manager for Training, Software Testing Troy, MI 8/2001-6/2002
• Created Project plans, Project Schedules, Work Breakdown Structures, Meeting and Status reports using
• MS Project, Excel, Powerpoint, Sharepoint, Outlook and used Oracle Financial/Workforce Planning for teams
• of 8 software developers/testers and 25-50 soldiers -
• Responsible for project integration and delivering two high-level documents of how to integrate our software systems to US Army M1-A1 line of tanks to identify 'friend-vs-foe' on the battlefield:
• Embedded Battle Command EBC Integrator's Manual
• Force XXI Battle Command Brigade-and-Below FBCB2 Integrator's Manual

Confidential

• and Delphi Automotive Interiors Consultant Project Manager
• Created project mgmt plans/status results using MS Project, Visio, Excel, Powerpoint for a team of 5 technicians
• Managed projects to develop/migrate network software-as-a-service SaaS solutions via internal/external web
• Developed approximately 120 help topics available on a 3-frame webpage Process Improvement Award
• Improved the NetOps tri-fold Marketing pamphlet, ahead of time and under budget
• Directed a project team of 3 writers to produce a weekly/monthly Delphi Automotive global industry newsletter
• Created an online user document explaining MSX/Novell eGuide portal to Oracle Financial reports

Confidential

Project Manager of a team of 10 software developers, testers, trainers, writers to produce a website and 2 Access databases with email forms and SQL query for 100 communications network operation runbooks for the 5 original Bell companies in MI, OH, IN, IL, and WI.

Confidential

Project Manager of a team of 13 software developers, testers, writers to produce an automated method to generate 80 engine and transmission control module software strategy calibration books. These strategy books explain the logic and parameter settings to guide the Ford vehicle calibrators during vehicle hot/cold weather testing.

Confidential

Project Manager of a blended team of 10 onshore UAH developers and 15 offshore third-party Tata India developers to create an SQL client-server system for member services and claims administration.

Confidential

Project Manager of a team of 12 control software developers, testers and 5 writers/trainers to create Resistance Welding control software, machine vision inspection device software, and system/user documentation.

Confidential

Technical Writer and Project Manager of a team of 8 software developers, 5 testers and 3 writers to upgrade the Common Modules software and capability documents used in 4 IBM 3090 mainframe application development and debugging products.

Confidential

• Technical Writer, Documentation Consultant Project Manager/Quality Analyst using teams of 4-25 software developers, testers, writers/trainers, marketing account managers to complete projects involving system software/documentation for GM Customer Billing, Financial, Manufacturing, Simulation, and Telecommunications products.
• Large Project Plans involved: developing the Transmission Assembly System software/documentation for Caterpillar in Peoria, IL creating a Telecommunications Proposal for Apple Computers and a Business Requirements Document for the Continental Airlines Frequent Flier system.

Confidential

Technical Writer, responsible for documenting user and system manuals for financial and manufacturing applications developed on the IBM System 38 processor

Confidential

Information Developer/Technical Writer, responsible for maintaining the 8100 DPPX Control Blocks diagram and associated documents