SUMMARY

• Hands - on, Agile product owner with extensive Project Management/PMO experience in the R&D, Medical Device, Manufacturing, Healthcare, Insurance, and Pharmaceutical industries.
• Certified Scrum Product Owner.
• Demonstrated success as an enterprise business quality architect, designed, managed, and deployed strategies of multiple quality 4.0, COTS, IaaS, PaaS, and SaaS. Excellent record of cross-functional leadership, directing remote, global, onshore, offshore, and pre-sales teams.

AREAS OF EXPERTISE

• Project/Program Management
• Computer Systems Validation
• Process Remediation
• P&L Management
• Change Management
• Risk Management
• LEAN/Six Sigma Processes/ ISO9001
• Purpose alignments, Story Maps
• Scaled Agile, SAFe 5.0
• AWS, EKS
• IT Leadership
• Training & Staff Development
• DevSecOps Management
• Vendor Management

TECHNICAL SKILLS

Agile: Creation of Product vision, product road mapping, product box, strategy, user stories, story mapping, persona development, sprint release management, acceptance criteria, burndown, burn-up charts, value sliders, the definition of ready, done, product backlog refinement, task prioritization, and team retrospective.

Agile Tools: JIRA, Azure DevOps, VersionOne, Trello, Microsoft Excel.

Cloud Knowledge: Azure cloud, AWS Cloud Security, Compliance, Availability (Digital Twin), IaaS, PaaS, SaaS models.

ERP systems: SAP -ECC, PLM, MM, P.P., SD, HCM, GRC, SAP one, QAD and NetSuite

B.I. Systems: Tableau, Informatica, Cognos B.I.

Governance Management: Compliance wire, Documentum, Service now, ITIL V3

Operating Systems: UNIX, Linux, Windows

Programming: Python, R, Open G.L.

DevOps: CI/ CD, GIT Hub, Kubernetes, EKS, AKS, Jenkins, Docker, chatbots, and AWS DevOps, Azure DevOps

Config. Management: Salt Stack, Kickstart, JumpStart, Container Management, Serverspec, Testinfra, Vagrant, Graphite

Quality Systems Tools: Master control, Smart Solve, TrackWise, HP ALM, SAP QMS, selenium, and Veeva.

Quality Management: TQM, NCR, CAPA Management, Change Management, Product Nonconformance, Supplier Quality, Inspection management, Audit management, and Remediation.

PM: M.S. project online, M.S. project, Clarity PPM, Primavera P6 EPPM, JIRA 8.2

Six Sigma: DAMIC, DFSS, DMADV, FMEA, TRIZ, DFX, Kanban, Scaled Agile (SAFe5.0), P.I. Planning, Sprint Planning, Retrospective, Grooming & Review

Statistical and Graphing Tools: Excel, MATLAB, Minitab, JMP, Sigma plot, Open Office

Database: MS SQL and No SQL (Mongo D.B.)

Microsoft Tools: Visio, MS Office, MS project online, Azure, MS Dynamics

BPM: Pega systems, TIBCO EBX

PROFESSIONAL EXPERIENCE

Confidential, Madison, WI

DevSecOps PM

Responsibilities:

• Lead Teams to switch to CI/CD mode from a historical Agile-based team.
• Established container-based beast practices for cloud deployments such as blue-green deployments resulting in reducing risk and increasing systems uptime and resilience.
• Familiarized Chaos Monkey concepts to service management and driven the idea to Security and container management.
• Lead Gemba Kaizen events for both technical and business process optimizations.
• Lead Agile teams for JIRA, both Kanban and Sprints.
• Developed and driven the culture of self-management behavioral health teams.
• Led successful challenging integration projects to multiple systems.
• Microservices were listed and used to customize project timelines with a 20% reduction in the timeline, translating to 200K annual savings.

Confidential, Madison, WI

Management Consultant

Responsibilities:

• Helped clients in agile product visioning, strategy, road mapping
• Managed technical debt and improved product backlog refinement.
• Created power teams to lead and sprint and P.O. backlog alignment and product release strategies.
• Responsible for the establishment of systems validation, and vendor management.
• Established architectural templates based on GCP standards for speeding go to market process.
• Implemented a well-defined use case directory and established solutions offering for the organization.
• Organized team meetings and test strategy for API and COTS applications deployment for adapting experimenting culture.
• Instituted practice governance for agile best practices.
• Proven record of strategic partnerships and vendor procurements for developing the practice.
• Cultivated robust strategies for market share and led offshore application team.
• Guided and developed analytics based DSS for lean strategic CapEx and OpEx optimization.
• Established training systems and LMS for employee training and development.
• Led user stories, sprint planning and implemented definition of ready and done.
• Provided acceptable short feedback loops.
• Participated in retrospectives, design options and acceptance criteria.

Confidential, Tysons, VA

Agile Program Manager / Change Manager

Responsibilities:

• Led multiple Scrum guides, customer presentations, and competitive market research.
• Enhanced client go-to-market strategy, RPA, governance, I.T., regulatory and quality teams on Cloud migration of software for a medical device client, resulting in projected clients saving 12% of total CapEx and 8% of OpEx.
• Led enterprise SAFe architecture for SaaS, PaaS, IaaS in medical device asset management, claims processing, pharmacy benefits management, Supply chain API for IoT based Blockchain applications, and UDI as service, resulting in $18.3M annual sales and revenue generation.
• Architected agile global AppFit quality 4.0 audits program to align 90+ P&G manufacturing sites to internal and external compliance requirements for I.T. and O.T. systems on Security, disaster recovery, Identity and Access Management (IAM), Systems validation, TQM, and I.T. Governance.
• Executed most critical B.O. and DSS data migration and greenfield agile projects successfully for DHS, reducing the risk of platform interruptions by 55% in Wisconsin Medicaid systems.
• Created multiple product strategic implementation roadmap and plan for the Design and Development Initiative (DDI) for a $440M project of Wisconsin Medicaid systems.
• Implemented and streamlined LEAN IT and O.T. audit teams, helping to improve the alignment of organizational quality remediation, and promoting compliance excellence for the most significant enterprise product portfolio involving greater than 90 manufacturing and distribution centers.

Confidential, Redmond, WA

IT PMO- Business Systems Consultant (UDI) / Validation Manager

Responsibilities:

• Spearheaded and implemented agile practice in the healthcare systems, change management, improving strategies for product compliance, and sustenance.
• Enabled scrum services for the team (daily Stand Up, planning, retrospective, grooming & review/demo).
• Reduced systems downtime by 30% for delivery and operations teams by implementing LEAN-IT and agile practice in release management and Kubernetics configuration management.
• Reduced indirect costs by 18% of the total portfolio by implementing fixed costs on vendor contracts.
• Drove agile process improvements through the sprint planning and road mapping.
• Designed the strategic roadmaps in program initiatives, reducing costs to clients by $2M annually with the introduction of OpEx savings in offshore agile practice, and orchestrating container-based release management.

Confidential, Herndon, VA

Senior I.T. Validation Manager

Responsibilities:

• Directed a LEAN chargeback system and closed and consolidated 38 processes and operations during the merger, resulting in total cost savings of $12M in the span of the next five-years.
• Established global remediation of the quality plan, the bucketed matrix for total I.T. remediation effort, leading to 8% cost saving out of $92M total forecasted budget.