PROFILE SUMMARY

• 12 years of rich diversified experience in pre-sales, business/systems analysis, product management, project management, strategy/IT consulting and executing IT projects end-to-end across Asia, Europe, Middle East, Latin and Central Americas
• Techno-functional roles with leading financial and mobile financial services MFS with good understanding of integrating financial services applications with telecom platforms
• Hands-on leadership experience in project planning, execution, and control
• Thorough knowledge of mobile telecom industry, broad knowledge of other industries such as credit card payments/processing, invoice discounting, factoring and trade finance and integration points such as IN, USSD, VAS, IVR, Banks/Billing plllatforms using SOAP/Web services, ISO 8583 etc
• As a Solution Architect and Project Manager at Amdocs, played an instrumental role in defining and delivering Mobile Financial Solutions including International Remittances and Voucher Less Top-up Distribution in following countries region wise :
• o Africa: Chad, DR of Congo, Ghana Asia: Cambodia, Indonesia, Malaysia, Pakistan, Thailand Americas: Bolivia, Colombia, Costa Rica, Ecuador, Guatemala Europe: Norway Major Clients not limited to : Millicom Tigo , America Movil Claro , Telenor Group, Citi Group, Seven-Eleven
• Successfully managed the Ready To Serve RTS teams and Solution Delivery of mission critical applications at GE Capital and GE Money France for six years.
• As a Project Manager at GE Capital, successfully led an acquisition integration project with Five Arrows Commercial Finance to migrate 0.5bn USD assets on to GE infrastructure in record 100 days.
• Highly motivated self-starter individual with strong commitment and good business acumen, communication and interpersonal skills
• Engaging diverse set of stakeholders leading to successful project outcomes
• Demonstrable ability to integrate and apply cross domain expertise to job roles
• Ability to drive business need to a solution by applying logical and structured approach.
• Knowledge and experience in developing project/process management and change management processes using Six Sigma Lean and PMI's Project Management Methodology.
• Experience in dealing and working with multi-cultural teams across 6 continents and

TECHNICAL SKILLS/TOOLS TRAINING

• Applications: MS Office, Axosoft, Clarify
• PM Tools: MSProject, Open Project, Sharepoint
• Languages: J2EE, HTML, UML, .NET, JSP
• Web Design Tools: MS FrontPage, Net Studio, Dream weaver, Photoshop
• OS: Win 9x, Win NT/2000, UNIX, MAC OS
• RDBMS: Sybase, MS SQL, MySql, MS Access, PostgreSQL
• Application Servers: Tomcat, IBM Websphere, Weblogic
• Web Servers: Apache Web Server, IBM HTTP Server, iPlanet
• Testing Tools: Win Runner, Load Runner, Test Director.
• Data Warehousing Tools: Erwin, Cognos, Business Objects
• Mobile Technologies: USSD, SMSC, IVR, IOS Apps.
• Others: MS Visio, IBM Rational, ArgoUML, Power Builder, JIRA, Contour
• Training: Six Sigma Lean, Project Management PMBOK , IT Governance,
• Agile Scrum Methodologies, IT Operational skills Software Quality Assurance.

Professional Experience

Confidenital

Project Manager Mobile Financial Services ,

Key Responsibilities:

• Planning and executing all phases of software development life cycle SDLC
• Collaborate, manage and mentor cross functional project teams in multiple locations Australia, India, US, Vietnam and customer locations to achieve project deliverables.
• Organizing and leading requirements gathering workshops along with business analysts.
• Working closely with sales team to assist in sales process during RFP, RFI and commercial negotiations and foster strong customer relationships.
• Define project scope, processes and deliverables with customer to develop project plan including resources, timing, end to end customer processes and all interdependencies.
• Work with SW Tech Leads, QA leads and Implementation leads to develop detailed task and resource allocation plan for the development, testing and implementation activities and monitor to customer acceptance.
• Work with PMO to determine resource availability and resource balancing
• Continually track, monitor and communicate progress against plan to all parties and ensure quality work is completely in a timely manner. Organize project meetings to track status and manage issues.
• Manage contractual implications of slippage, problems, timing and resourcing
• Manage SLAs with vendors and also track their deliverables.
• Develop strong customer relationships, conduct meetings, presentations and regularly travel to customer sites to facilitate project deliverables and repeat business.
• Resolve all issues to achieve customer acceptance sign off for successful completion of key deliverables, invoice per contract, complete PIR and close project.
• Recruitment and training of new team members

Confidenital

Solution Architect, Seattle,

A multidimensional role in following categories:

Business Solutions:

• Subject Matter Expert of Mobile commerce, mobile payments or mobile money , voucher less top-up, customer loyalty and international remittance products
• Running scoping, pre-sales workshops with MNOs/Banks to define business needs, including assessing their systems, staffing and abilities, understanding and clarifying their requirements and working towards a feasible solution
• Writing user stories and leading daily/weekly scrum sessions
• Develop strategies to increase the mobile wallet subscriber base and also increase Average Revenue Per User ARPU .
• Develop functional specifications for client/country specific implementations.
• Manage communications to ensure business requirements are fully understood and handle client partner training

Development, Testing and Operations:

• Provide clarity and guidance to Development Tech Leads to assist in the documentation of Technical IT / System Specifications and procedural documentation.
• Work with the Professional Service Team to assess the impact on the integration issues, timeframes given competing priorities, projects deliverables and processes
• Assist the development team with gathering, clarifying, documenting and reviewing functional specifications during the project lifecycle.
• Anticipate customer expectations and problem issues early in the project cycle and determine process to manage
• Provide clarity and guidance to Development Tech Leads to assist in the documentation of Technical IT / System Specifications and procedural documentation

Pre-Sales/Sales Support:

• Participate in sales/pre-sales activities by preparing or validating functional aspects of an RFI/RFP.
• Responding to RFP/RFI queries
• Pre-sales presentations and product demonstrations of mobile payments, voucher less top up and remittance solutions to potential clients.

Product Management:

• Develop product roadmaps, specifications and assist relevant teams throughout product life cycle
• Design technical solutions addressing emerging business areas like NFC payments, integrating mobile wallets with credit cards, mobile payments for buying virtual commodities, integration of social networks etc
• Writing business cases for potential joint ventures, new product features/modules and assisting relevant teams through product life cycle

Training

Training new staff Sales, Pre-Sales, PMs, BAs and external partners on the Utiba products and or new features

Confidenital

BA, Project Manager and PMO,

Key Responsibilities:

• Matter Expert SME on core business applications.
• Planning and executing all phases of software development life cycle SDLC . Monitoring and controlling project spend using projected vs actuals.
• Organize and lead project scoping workshop and assist business/system analyst in requirements gathering and defining functional and technical specifications
• Designing project prototypes and presenting them to business
• Communicating and or presenting project progress to all the stakeholders at various levels CXO level and take signoffs as and when required.
• Lead offshore development team 10 members and interact with them on daily basis to give project walk through and help them understand project requirements
• Research and analysis of problems relating to business applications
• Oversee the system integration, user acceptance and quality assurance testing activities
• Provide assistance in internal and external IT Audits and document the SOX controls for all IT applications
• As Manager, PMO represent business in GE PMO council and make sure all projects pass through the Project Management Office PMO review.
• Educate and train IT staff on PMO processes and ensure team follows project management rigor and also assist them in preparing for project tollgate reviews.
• Conduct project tollgate review meetings, track projects risks, budget and present the status updates to local, European and Global CIOs

Confidenital

Bank IT Consultant,

Key Responsibilities:

• Responsible for DRP/BCP project planning, design and implementation. Conducting the business impact analysis and risk analysis
• Working with GE approved vendors across the Europe to oversee the tender and quotation process and negotiating SLAs.
• Frequent presentation to vendors about the company requirements and to GE IT management staff about the project progress and available DR solutions
• Functional Technical analysis of the vendor proposed solutions for the feasibility of implementation.
• Benchmarking various solutions available from all the competing vendors
• Documenting various phases of the project.
• Implementing the selected plan with hosting company IBM France and IBM Business Continuity and Recovery Services Division

Confidenital

IT Consultant,

Developed and implemented an official G2C portal for Embassy of India in Pairs, which provides information about Indian mission in Paris and bilateral relations between India and France. This site also provides information about various services provided by the embassy passport and visa services etc. .

Key Responsibilities:

• Gathering client requirements. Meet various foreign services officers in the embassy from different wings to gather requirements.
• Responsible for setting up meeting with clients and time-to-time demonstration of the project progress.
• Responsible for developing English version of the website using Dream Weaver, HTML and JSP.
• Implementation of the project at the client end.
• Train the selected staff of the embassy for future update of the website.

Confidenital

Key Responsibilities:

• Part of the functional team and managing the team of content developers
• Coordinating between the management team and the technical team.
• Handling the client requests.
• Interacting with potential partners and clients.
• Documenting the various phases of the project.
• Programming, database design administration and testing.
• Customer Support