Project Manager Resume

SUMMARY

A Project Manager professional with a conscience of the customer and a deep understanding of the customers' objectives and key business metrics that they are trying to impact through the technology implementation. Strong professional building value - based relationships both internally and externally. Can align with both the IT and Business team internal organizations.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

Confidential

Product Manager

Responsibilities:

Confidential

Manager

Responsibilities:

Served as core member of Confidential business leadership team of 12 to create roadmap of product features based on customer insight.
Collaborate with and educate sales team of 20, providing demonstrations for Confidential product.
Managed customer engagements for 30 clients, overseeing renewals and total revenue of $5M.
Provided subject matter expertise for customer success assignments, applying ASC 606 accounting language guidance when faced with customer product issues to provide adequate support.

Confidential

CO-FOUNDER

Responsibilities:

Co-founded start-up software organization, focusing on customer development and sales while managing global team of 5 and growing revenue to $1M.
Developed partnerships with Big 4 and Technical Accounting firms, collaborating with accounting teams to translate ASC 605 and ASC 606 Revenue Recognition policies into product features.
Led $300K system implementation for Silver Spring Networks, automating revenue processes and improving overall efficiency.
Drove $40K system integration for Illumio Inc., integrating product with cloud ERP to ensure timely delivery of auditing reports.

Confidential

Manager

Responsibilities:

Oversaw implementation services and solutions for Leeyo’s varied customer base of 35+, supporting organizations using NetSuite, Oracle or SAP as ERP system during and post deployment.
Designed cross-functional, 3-tier process to handle customer support, ensuring escalations were addressed immediately to eliminate impact on revenue close cycle for customers.
Managed $800K implementation and support of product for Genband Inc., aiding client in meeting accounting guidelines by set deadline.
Collaborated with Product Development team of 6 and cross-functional teams to translate new requirements into product features, improving both product quality and implementation processes.

Confidential

FUNCTIONAL SYSTEMS ANALYST

Responsibilities:

Partnered with Big 5 consulting companies to design and implement $2M EDI solutions for clients including Ingram, enabling transmission of invoices electronically and improving Accounts Receivable’s overall efficiency.
Mentored offshore team of 5 to provide quality deliverables.