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Project Manager Resume

SUMMARY

  • A Project Manager professional with a conscience of the customer and a deep understanding of the customers' objectives and key business metrics that they are trying to impact through the technology implementation. Strong professional building value - based relationships both internally and externally. Can align with both the IT and Business team internal organizations.

AREAS OF EXPERTISE

  • Project Management
  • Customer Service
  • Enterprise Resource Planning (ERP) Systems
  • SOX Compliance
  • System Implementation of Oracle Financials
  • Revenue Recognition - ASC 606

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

  • Project Management
  • Customer Support

Confidential

Product Manager

Responsibilities:

  • Product Management
  • Managing an offshore team of 3 developers

Confidential

Manager

Responsibilities:

  • Served as core member of Confidential business leadership team of 12 to create roadmap of product features based on customer insight.
  • Collaborate with and educate sales team of 20, providing demonstrations for Confidential product.
  • Managed customer engagements for 30 clients, overseeing renewals and total revenue of $5M.
  • Provided subject matter expertise for customer success assignments, applying ASC 606 accounting language guidance when faced with customer product issues to provide adequate support.

Confidential

CO-FOUNDER

Responsibilities:

  • Co-founded start-up software organization, focusing on customer development and sales while managing global team of 5 and growing revenue to $1M.
  • Developed partnerships with Big 4 and Technical Accounting firms, collaborating with accounting teams to translate ASC 605 and ASC 606 Revenue Recognition policies into product features.
  • Led $300K system implementation for Silver Spring Networks, automating revenue processes and improving overall efficiency.
  • Drove $40K system integration for Illumio Inc., integrating product with cloud ERP to ensure timely delivery of auditing reports.

Confidential

Manager

Responsibilities:

  • Oversaw implementation services and solutions for Leeyo’s varied customer base of 35+, supporting organizations using NetSuite, Oracle or SAP as ERP system during and post deployment.
  • Designed cross-functional, 3-tier process to handle customer support, ensuring escalations were addressed immediately to eliminate impact on revenue close cycle for customers.
  • Managed $800K implementation and support of product for Genband Inc., aiding client in meeting accounting guidelines by set deadline.
  • Collaborated with Product Development team of 6 and cross-functional teams to translate new requirements into product features, improving both product quality and implementation processes.

Confidential

FUNCTIONAL SYSTEMS ANALYST

Responsibilities:

  • Partnered with Big 5 consulting companies to design and implement $2M EDI solutions for clients including Ingram, enabling transmission of invoices electronically and improving Accounts Receivable’s overall efficiency.
  • Mentored offshore team of 5 to provide quality deliverables.

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