Scrum Master | Administrative Assistant Resume Cambridge, MA - Hire IT People

SUMMARY

Extensive experience developing and implementing innovative business process and procedures.
Dynamic agile practitioner wif experience leading complex projects dat meet demanding time restraints and exceed expectations.
Ensured dat clients and vendors were comfortable when entering the building by meeting their needs and expectations.
Provided employees wif guidance in handling difficult or complex problems and in resolving escalated complaints.
Proposed novel solutions to key stakeholders and clearly communicated vision and direction of the organization.
Partnered wif business leaders and staff to identify opportunities for continued growth.
Mentored teams, leading them to be self - directed wif strong accountability, decision making, conflict resolution and transparency.
Assessed teams’ abilities and work performance, developed action plans, and suggested improvements and trainings.
TEMPEffectively communicated project scope, schedule, and budget wif both customers and contractors.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Cambridge, MA

Scrum Master | Administrative Assistant

Responsibilities:

Served as the Administrative Assistant to the C-Level Executive staff.
Engaged wif other Scrum Masters to increase the TEMPeffectiveness of the application of Scrum in the organization
Removed impediments by assigning appropriate resources.

Confidential, Lowell, MA

PHO Coordinator

Responsibilities:

Successfully assisted in the seamless approach to internal events.
Onboarded new staff and provided the hospital vision and direction.
Managed office services and monitored performance to deliver cost-TEMPeffective and exemplary service.

Confidential, Middleton, MA

Telecommunicator | Dispatcher

Responsibilities:

Hold the following certifications: Safety Communications Officials (APCO); Emergency Medical Dispatch; CPR; AED; State Telecommunicator; and Association of Public

Confidential, Basel Switzerland

Project Manager | Office Manager

Responsibilities:

Served as lead project manager on various internal projects. Defined and managed all aspects of project planning including scope, budget, financial forecasting and scheduling.
Monitored project performance against KPI’s and delivered results to CEO and COO.
Managed change log and revisions in order to adhere to audits and internal protocol.
Identified areas of improvement and worked closely wif teams on executing more agile methods.

Confidential, Melbourne

Project Manager | Office Manager

Responsibilities:

Developed and maintained a detailed project plan for each individual account.
Oversaw multiple critical projects while communicating directly wif functional stakeholders and key resources.
Led documentation updates and edits, including business requirement and specification changes.
Supervised internal developers to ensure strict adherence to all internal policies and procedures; adjusting business requirements based on business priorities.
Drove the successful delivery of multiple project streams ranging in size from $30AU to more than $1.5M AU.
Organized and conducted weekly meetings wif business partners and other department leaders to plan for upcoming deliverables and ultimately project acceptance.

Confidential, Melbourne, VIC

Project Leader

Responsibilities:

Oversaw the development of test plans for a new database according to scope requirements; directed senior staff on issues and risks, and mitigated problems quickly and efficiently.
Trained staff and administrators on the division’s website and software tools, including management of the Child Protective Services critical incident reporting system.
Identified clients' needs in order to recommend the most TEMPeffective production based on individual project budget.
Cooperate wif internal stakeholders to discuss priorities and changes to the project scope; led change control discussions surrounding the FERIS/CRIS software applications.
Based on performance and department knowledge was recognized and reassigned to the Emergency Management Division during the 2009 Victorian bush fires.