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Program Manager Resume

Alpharetta, GA

SUMMARY

  • An experienced and knowledgeable program management professional, with over 19 years’ experience in both global and domestic programs.
  • Proven expertise in program management, including the recovery of at - risk projects.
  • 95% success rate in delivering projects ranging in value from $500,000 to $30 Million to completion on time and under budget.
  • Excels at analyzing project risk and implementing solutions to save time and money.
  • Experienced in identifying, recruiting, and leading resources to build and manage highly effective teams, resulting in lower costs through improved processes.
  • Cross trained in PMI, Agile and PROPS.
  • High level familiarity with HTML, Java and CSS. Experience in Portfolio Management

TECHNICAL SKILLS

  • PMI
  • Agile
  • PROPS
  • HTML
  • Java
  • CSS

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Responsibilities:

  • Assigned to UPS as an IT Program Manager for the Human Capital Transformation Project.
  • Led the implementation of Workday into the UPS HR system, including data migration and systems integration.
  • Planned end to end program across affected disciplines using waterfall methodologies.

Confidential

Manager in Training

Responsibilities:

  • Responsible for retail store operations including; personnel management, selection and training. Provided leadership and goal setting for store associates.

Confidential

Independent Consultant

Responsibilities:

  • Provides project and program management expertise to various medium to large clients.
  • Uses project analysis tools to provide guidance for scaling and cost estimates for hardware and software projects.
  • Ongoing consulting with a startup on program management, logistics and technical solutions.

Confidential, Alpharetta, GA

Senior Project Manager

Responsibilities:

  • In support of an enterprise level system update for big data management, using waterfall and Agile methodologies
  • Successfully managed six complex system implementations that included internal and 3rd party software and hardware integrations, firmware updates and database migrations to a cloud based platform for each system.
  • Led multiple cross functional teams of 6 to 20 people.
  • Responsible for scope, schedule and priorities for secure financial data management application projects.
  • Used MS Project, Excel, Visio, Jira, Service Now and Lean Kit for project tracking and task ticketing.

Confidential, Atlanta, Georgia

Customer Project Manager

Responsibilities:

  • Managed the Onboarding of 10 new customers into the Mobile Security group using waterfall methodology
  • Deployed and/or upgraded multiple our proprietary cloud based Managed Services installations domestically and internationally. Interfaced with both AWS and Azure for several installations.
  • Implemented 12 core system builds and upgrades at Bell Mobility; Member of first Agile deployment at Bell
  • Led an average of six projects simultaneously with an average length of 3 to 12 months
  • Tracked project resources and ticketing via JIRA and Confluence

Confidential, Atlanta, Georgia

National Project Manager

Responsibilities:

  • Provided leadership and project management expertise to clients for new system deployments and upgrades.
  • Successfully led Enterprise-level system implementation 10 projects on a national and international basis for Confidential .
  • Accomplished a key hardware upgrade project; successfully coordinated 130 team members during a single night.
  • Mitigated risk by having alternate processes at the ready

Confidential, Lawrenceville, Georgia

Customer Project Manager

Responsibilities:

  • Rescued program from 60 days overdue to successful completion 15 days ahead of schedule and over 140,000 EUR under budget. Managed a team of 9 on- site engineers and one project manager.
  • Participated in formal risk recognition, management and mitigation process
  • Introduced process improvement initiatives and management training opportunities for line managers and supervisors.

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