Program Manager Resume Alpharetta, GA - Hire IT People

SUMMARY

An experienced and knowledgeable program management professional, with over 19 years’ experience in both global and domestic programs.
Proven expertise in program management, including the recovery of at - risk projects.
95% success rate in delivering projects ranging in value from $500,000 to $30 Million to completion on time and under budget.
Excels at analyzing project risk and implementing solutions to save time and money.
Experienced in identifying, recruiting, and leading resources to build and manage highly effective teams, resulting in lower costs through improved processes.
Cross trained in PMI, Agile and PROPS.
High level familiarity with HTML, Java and CSS. Experience in Portfolio Management

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Responsibilities:

Assigned to UPS as an IT Program Manager for the Human Capital Transformation Project.
Led the implementation of Workday into the UPS HR system, including data migration and systems integration.
Planned end to end program across affected disciplines using waterfall methodologies.

Confidential

Manager in Training

Responsibilities:

Responsible for retail store operations including; personnel management, selection and training. Provided leadership and goal setting for store associates.

Confidential

Independent Consultant

Responsibilities:

Provides project and program management expertise to various medium to large clients.
Uses project analysis tools to provide guidance for scaling and cost estimates for hardware and software projects.
Ongoing consulting with a startup on program management, logistics and technical solutions.

Confidential, Alpharetta, GA

Senior Project Manager

Responsibilities:

In support of an enterprise level system update for big data management, using waterfall and Agile methodologies
Successfully managed six complex system implementations that included internal and 3rd party software and hardware integrations, firmware updates and database migrations to a cloud based platform for each system.
Led multiple cross functional teams of 6 to 20 people.
Responsible for scope, schedule and priorities for secure financial data management application projects.
Used MS Project, Excel, Visio, Jira, Service Now and Lean Kit for project tracking and task ticketing.

Confidential, Atlanta, Georgia

Customer Project Manager

Responsibilities:

Managed the Onboarding of 10 new customers into the Mobile Security group using waterfall methodology
Deployed and/or upgraded multiple our proprietary cloud based Managed Services installations domestically and internationally. Interfaced with both AWS and Azure for several installations.
Implemented 12 core system builds and upgrades at Bell Mobility; Member of first Agile deployment at Bell
Led an average of six projects simultaneously with an average length of 3 to 12 months
Tracked project resources and ticketing via JIRA and Confluence

Confidential, Atlanta, Georgia

National Project Manager

Responsibilities:

Provided leadership and project management expertise to clients for new system deployments and upgrades.
Successfully led Enterprise-level system implementation 10 projects on a national and international basis for Confidential .
Accomplished a key hardware upgrade project; successfully coordinated 130 team members during a single night.
Mitigated risk by having alternate processes at the ready

Confidential, Lawrenceville, Georgia

Customer Project Manager

Responsibilities:

Rescued program from 60 days overdue to successful completion 15 days ahead of schedule and over 140,000 EUR under budget. Managed a team of 9 on- site engineers and one project manager.
Participated in formal risk recognition, management and mitigation process
Introduced process improvement initiatives and management training opportunities for line managers and supervisors.