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Program Manager Resume

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Phoenix, AZ

OBJECTIVE

  • me am a driven individual who is looking to become a key contributor, leader and value - add resource to a growing organization.
  • me would like to provide expertise in a program or project management consulting role, or similar, whereas my experience and skill sets can lead and motivate a team towards a common goal or vision.
  • While the majority of my experience is in a project management role, me also feel very qualified to lead any team on a day to day basis, to support the various project life cycle (PLC) and software development life cycle (SDLC) requirements.

SUMMARY

  • Senior Project\Program Manager wif extensive experience in leading medium to large projects wif proven expertise developed through 11 full life cycle SAP implementations, and 2 major upgrades.
  • Over 18 years of experience and extensive business noledge. Have worked wif all facets of Supply Chain, Financial and Business Intelligence processes, wif focused attention on the mid to large Retail, Apparel, Confidential and Manufacturing markets.
  • Have worked wif various methodologies, including Agile (Scrum), Waterfall, PMI - PMBOK based, and SAP’s ASAP.
  • Progressive career growth, starting as an Analyst for 2 years, tan Developer for 4 years. Promoted to Development Lead, tan IT Applications Manager. Currently a Senior Project Management consultant wif demonstrated ability to lead large implementation teams of up to 30 3rd party consultants, and 30 business associates.
  • Very strong communication skills (verbal and written). Able to influence and direct a large audience\team towards a common goal.
  • Working noledge of PMI Best Practices and standards in all aspects of highly complex projects.
  • Performed functional Solution Reviews and Project Assessments from a PMO perspective, for projects dat were off track or in jeopardy of missing critical timelines.
  • Effective team-building skills combined wif Organizational Change Management.

TECHNICAL SKILLS

  • SAP modules: IS-Retail Best Practices, SAP-POS, FI\CO, MM, SD, PP and PS.
  • Merchandising, Purchasing, Store Operations, Inventory Management, Warehouse Management, EDI\E-Commerce\B2B, Data Warehouse and Solution Manager.
  • AFS, CRM, BI, HCM, MDM, PI, BI, SharePoint and Enterprise Portal Technologies.
  • PMI standards and PMBOK principles, utilizing various methodologies.
  • ERP applications, including system landscape & architecture, security & authorizations, reporting, migration, integration, data conversion, master data management, testing and training.
  • Microsoft Project, Word, Excel, Visio and PowerPoint.

PROFESSIONAL EXPERIENCE

Confidential - Phoenix, AZ

Program Manager

Responsibilities:

  • Managed complete overhaul of Video Ops architecture and infrastructure. Implemented Skype for Business 2015 for 1700 end users.
  • Managed implementation of IR Prognosis system monitoring solution.
  • Provided oversight for the redesign of the UCS Architecture (Divisional effort)
  • Managed implementation of Science Logic Enterprise Monitoring solution, which eliminated 5 different legacy tools, saving $600k annually in licensing and support costs.
  • Completed all project planning and vendor selection processes for the rollout of a new NICE Call Recording solution to 8 Operations Centers across the U.S.
  • Managed effort to streamline and automate the server\application provisioning process for the DevOps teams.

Confidential - Scottsdale, AZ

Sr. EIM Program Manager

Responsibilities:

  • Contracted to provide project management services for the implementation of IBM’s Data Power and Integration Bus components, configuration of an Operational Data Store, Data Warehouse, and supporting BI reporting via SAP Business Objects.
  • On-boarded system integration partner. (Authored the MSA and SOW)
  • Created Business Case, Project Charter and determined ROI\KPI Metrics
  • Provided oversight of DBA, ETL, Data Architect, EIM and BI resources to design, configure and test the framework.
  • Integrated Dispatch systems, In-vehicle Patient Care systems, Billing Systems and Corporate Financial system wif new architecture, providing real-time, standardized, accurate source data capture and shared consumption by target systems.

Confidential - Phoenix, AZ

Sr. Project Manager

Responsibilities:

  • Managed entire RFP and contract negotiation process for system integrator selection
  • On-boarded Itelligence consultants during Project Prep for implementation services.
  • Created initial project schedule and resource plans to support implementation. timeline. Updated all plans based on scope change after Blueprint completion.
  • Integrated solution wif parent company (Sigma) ECC 5.0 solution in Mexico, in an IBM hosted data center.
  • Consolidated and standardized business processes across 6 remote processing plants and Corporate.
  • Integrated 2.5 million records from various legacy systems into a Business Intelligence solution.
  • Successfully completed project on schedule and under budget, wif no business disruption.

Confidential - Scottsdale, AZ

Sr. Project Manager

Responsibilities:

  • Contracted to provide project management duties during the initial software and system integrator selection process.
  • Responsible for Project Prep, Blueprint and Realization phase planning and execution.
  • Developed budget to manage project wif 32 SAP and Deloitte consultants.
  • Provided PMO governance and facilitated all Sponsor, Stakeholder and Steering committee meetings. Followed an Agile methodology for all software development.
  • Negotiated contracts for SAP software and managed entire RFP process for system integrator and hosting vendor selection processes.
  • On-boarded SAP and Deloitte consultants during Project Prep for implementation and OCM services, respectively. Completed phase on time and under budget.
  • Setup and configured Solution Manager project to house all project solution documentation.
  • Configured Business Warehouse data cubes to capture vehicle, fitment, inventory and customer data to support integrated Point of Sale and ERP processes.
  • Created initial project schedule and resource plans to support implementation timeline.
  • Successfully completed Prep and Blueprint phases on schedule, and under budget
  • Excelled in two SAP Quality Audits.
  • Kicked off Realization Phase using ScrumWorks

Confidential - Queen Creek, AZ

Sr. Project Manager

Responsibilities:

  • Contracted to provide project management duties during the initial business requirements stage.
  • Responsible for delivering Communication, Testing, Training, and Deployment strategies.
  • Documented all current business processes, and performed gap analysis and training plan.
  • Created initial project schedule and resource plans to support implementation timeline.

Confidential - Phoenix, AZ

Project Manager

Responsibilities:

  • Contracted to provide project management duties in an Agile environment during the initial business requirement stage.
  • Responsible for delivering Communication, Testing, Training, OCM, and Deployment strategies.
  • Provided PMO governance and facilitated all Sponsor, Stakeholder and Steering committee meetings.
  • On-boarded Accenture consultants to perform strategic analysis of historical Markdown data
  • Created SharePoint project site to house all project documentation.
  • Created initial project schedule and resource plans to support implementation timeline.

Confidential - Los Angeles, CA

Project\Implementation Manager

Responsibilities:

  • Contracted to manage the implementation of a new custom business application, integrating 16 distinct divisions\companies into a single operating unit.
  • Managed design, development, testing, release and rollout efforts for initial conversion.
  • Coordinated new development feature requests, along wif defect resolution processes during parallel pilot period.
  • Provided solutions to support more effective business operations and strategies

Confidential - Los Angeles, CA

Project Manager

Responsibilities:

  • Assigned to manage the Project Scoping, Preparation and Blueprint phases for 3 separate SAP projects.
  • Retail\Wholesale, POS, Data Warehouse and Warehouse Management implementations for a medium sized Chinese grocer.
  • Responsible for overall deliverables of applicable project phases, including management of 13 resources from India and China, plus 8 resources from a 3rd party local consulting firm.
  • Successfully managed scope to meet aggressive timelines for Project Prep and Blueprint phases, despite foregoing the full adoption of widely accepted methodologies.
  • Collaborated tightly wif business, project team and SAP executives to keep project costs at a bare minimum, achieving a 25% savings from baseline budget.
  • Consolidated 7 years of historical data into a new Data Warehouse solution.

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