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Senior Program And Release Manager Resume




  • Administrative
  • Technologies
  • Tools
  • Project, Program and Portfolio Mgmt.
  • Epic Tapestry
  • MS Project
  • Program Management Office (PMO)
  • Facets
  • PlanView
  • SDLC (Waterfall) and Agile Development
  • SQL Server
  • MS Word
  • Risk, Issue and Action Management
  • Netezza
  • MS Access
  • Health Care Data Analytics
  • OnContact
  • MS PowerPoint
  • Financial Management
  • Oracle
  • MS Visio
  • Resource Management (RFIs and RFPs)
  • PaperFree
  • SourcePoint
  • Performance Management
  • Business Objects
  • Rational Test
  • Change Management
  • PeopleSoft
  • MS SharePoint
  • Vendor Contracting and Management
  • EDI
  • SQL
  • Integration Management
  • WGS 2.0 (Mainframe)
  • MS Teams and Zoom


Confidential, Denver

Senior Program and Release Manager


  • Delivered Epic Tapestry and upgrade, increasing claims accuracy, auto-adjudication, provider management, performance reporting, and significant reductions in member and provider abrasion
  • Integrated and led egional and national project teams charged with delivering Epic Tapestry
  • Performed weekly, monthly, and ad-hoc reporting of key performance indicators (KPIs), including individual project performance, financials, resource management, and critical path deliverables
  • In coordination with the Enterprise Program Management Office (EPMO), established and staffed the Provider Systems Administration (PSA) Project Management Office (PMO)
  • Program managed and led the Joint Configuration Team (JCT) in setting national configuration standards for regional data elements defined by purpose, structure and value (e.g., diagnosis, authorization, benefits, provider, etc.)

Confidential, MA

Senior IT Project Manager - Data Warehouse and Provider Informatics


  • Project managed the delivery of the Quality and Efficiency Data Mart (QEDM) in support of the provider analytics portfolio including Alternative Quality Contracts (AQC)
  • Practice Pattern Variation Analysis (PPVA) the Agency for Health Care Research (AHRQ) quality indicators
  • Hospital Performance and Improvement Program (HPIP) and Health Informatics for Providers (HIP)

Confidential, Denver

Senior IT Applications Manager


  • Tasked with, and prevailed in, assessing, documenting, and proposing solutions to recover assigned applications, including critical and high issues, risks, staffing needs, budgetary impacts, and projected reductions in provider and member abrasion across future quarters
  • Managed a multi-million-dollar annual budget allocated to compliance, lights-on, enhancements, and vendor support
  • Formalized program, portfolio, project, financial, and resource management across all teams and systems

Senior IT Program Manager - Confidential Companies


  • Delivered the Senior Go-To-Market (GTM) program increasing the quality of launching, expanding, and renewing Medicare products
  • Delivered the National Provider ID (NPI) compliance program
  • Served as a member of the Enterprise Program Management Office (EPMO)
  • Managed and delivered $3.2 million content management system
  • Established formal portfolio management processes for front-end applications (i.e., EDI, Imaging and Workflow)


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