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It Project Manager Resume

Atlanta, GA

SUMMARY

  • Competent Senior Computer Engineer/Senior IT Project Manager with 15+ years of experience who will build and manage project teams and ensure quality control throughout project life cycles. This includes planning, executing, and evaluating projects according to predetermined timelines and budgets.
  • Excellent communication skills and be able to interface with customers in a positive, professional manner
  • Strong leadership qualities and team management skills; strong interpersonal skills and ability to deal with staff at all levels
  • Excellent organizational and analytical skills, process and detailed oriented, a self - starter who is highly motivated to obtain goals/results
  • Excellent communication skills, both verbal and written. Ability to tailor the message to the target audience. Attention to detail and follow-through
  • Follow PMBOK guide process and procedures
  • Control and maintain projects/product life cycle
  • Exceptional organizational skills with strong attention to detail, follow-through, and ability to use analysis to drive decisions
  • Experience as a Team Leader/Software Developer with specific business knowledge within the Telecommunications Industry is desirable
  • Strong business knowledge in multiple asset classes, including equities, fixed income, and FX
  • Ability to navigate a highly matrixed organization effectively
  • Communicate AWS Cloud Economics to clients and 3rd party vendors (Cost Savings, Staff Productivity, Operational resilience, Business agility)

TECHNICAL SKILLS

  • Active Directory
  • Hyper - V
  • DNS
  • Power Shell
  • System Configuration Center Manager (SCCM)
  • Disaster Recovery planning principles
  • Disaster declaration and notification
  • Microsoft Azure (Journey through the blades and parts within the Production portal)
  • Cisco WAN Aggregation and Internet Edge Router
  • Network Configuration VPN
  • Windows Server 2008, R2-2012, R2 and 2016
  • SAN, NAS
  • Epic
  • Managing Azure and AWS cloud-based environments
  • Cloud Computing
  • 6120 Fabric Interconnect devices
  • Staff Management & Training
  • Lotus Notes/Microsoft Exchange
  • Windows versions 7, 8 & 10
  • VMware ESXi 5.5-6.0
  • Communication - Verbal & Written
  • Service Now
  • Amazon Web Services (AWS) and MS Azure
  • Industry-standard Disaster Recovery planning principles
  • UCS-B, Cisco 2951
  • Discovery
  • Cisco Router
  • LINUX
  • Work Front
  • System Application Product (SAP)
  • Work independently or as part of a Team
  • Cluster Setup
  • System Security
  • NetApp Storage, EMC
  • System Center Operations Manager (SCOM)
  • GPO

PROFESSIONAL EXPERIENCE

Confidential, Atlanta GA

IT Project Manager

Responsibilities:

  • Tailoring projects from Kickoff to closing
  • Strong communication skills and the ability to explain complex solutions to a senior management, business groups, and other non-technical audience
  • Worked in Adaptive environment
  • Proven capability to partner closely with multiple IT & Business stakeholders and manage competing/conflicting expectations and requirement
  • Work close with an CMRB Integrated Change Control Board (Approved, Deferred, Reject) changes.
  • Large/ moderately complex/ local or sub- region.
  • Manage and perform the daily activity for the Network Operations Team
  • Medium complexity legal and commercial issues.
  • Identifies and develops new opportunities for the current project.
  • Supports qualification and opportunity assessment for large and moderately complex opportunities.
  • Acts as opportunity manager for medium to high-risk deals.
  • Assist customer in identifying use cases for priority adoption of Amazon Web Services as well as best practices implementations
  • Create & articulate compelling value propositions around AWS
  • Functioned in an environment where they managed an account list in technology sales which included large growth in net new opportunities
  • Manage numerous accounts concurrently & strategically
  • Accelerate customer adoption through education and engagement
  • Analyze sales/metrics data from your accounts to help evolve your strategy
  • Develop and execute against a strategic plan that leads to the creation and maintenance of a robust sales pipeline including opportunities in existing accounts as well as driving net new business in untapped customers
  • Manages client relationships. (Home Depot, McDonald’s, Walt Disney)
  • Manages mid to upper-level client delivery relationships.
  • Frequently represents the organization to external customers/clients.
  • Manage migration from AWS to Azure instance, impacted 2171 Home Depot Stores worldwide.
  • Manages project team.
  • Manages internal as well as external resources with a team size of fewer than 20 people.
  • Mentors and encourages skill development of project team members.
  • Provides performance review input and an indication of the area of development for team members.

Confidential, Atlanta, Ga

Sr. IT Infrastructure Project Manager

Responsibilities:

  • Managed Application Migration Project
  • Developed the Project charter
  • Followed the PMI(PMBOK) guidelines
  • Created internal stakeholders meetings, brainstorming
  • Knowledge of fundamental project management processes, methodologies (both waterfall and agile), tools & techniques and ability to adapt them to organization
  • Managed Self-Service provisioning tool (Cloudbolt) Project
  • Managed migration Enterprise Backup-As-A-Service (VEEAM) Project
  • Created a strategic plan to migrate 170 Enterprise Applications from RICH Data Center to CODA Data Center.
  • Created an interviewing process to inform 67 application owners of the new process and procedures of the migration.
  • Plans and coordinates all aspects of technical projects from initiation through delivery.
  • Manages project initiation activities that include identifying contractual obligations, client needs and goals, existing situation, necessary contacts, and access to existing information as needed.
  • Managed projects in Work Front
  • Ensures requirements for internal technology projects align to operational standards. Develop alternate requirements or document exceptions as appropriate.
  • Develops, defines, and executes project plans, project scope, activities, schedules, budgets, and deliverables.
  • Identifies needed resources for projects, defines, and assigns major project roles.
  • Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope.
  • Assigns and monitors the work of the project team, providing technical and analytical support and direction. Interfaces with external clients or field-based employees on technical matters as needed.
  • Provide on-going feedback, direction, and performance management to the development team
  • Provide leadership to one or more development projects, documenting and managing workflows, priorities, and
  • Provide analytical, technical, business and/or management expertise to the group
  • Act as the point-person to lead and manage a development team of up to 10 people
  • Project manage all assigned engagements and projects as per the SDLC and CITMP standards of Compliance
  • Build close working relationships with our business partners and users
  • Ensure project plans are created and maintained

Confidential

Disaster Recovery Consultant

Responsibilities:

  • Work with NetApp Business Continuity management to ensure that the disaster recovery (crisis management) and business continuity plans drive disaster recovery (DR) strategy and procedures.
  • Establish and maintain the overall plans for executing all NetApp DR procedures and understand their interdependencies.
  • Establish and maintain detailed DR communications and command and control plans through a change management process.
  • Work with the NetApp IT technical staff to ensure that disaster recovery solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle.

Confidential

Sr. IT Application Project Manager

Responsibilities:

  • Completed project within 90 days and below budget.
  • Detail oriented, with the ability to focus diligently on delivering results
  • Strong communication skills and the ability to explain complex solutions to a senior management, business groups, and other non-technical audience
  • Consulted with management and reviewed project proposals to determine goals, time frame, funding limitations procedures for accomplishing project, staffing requirements, and allotment of resources.
  • Worked closely with the end-users, business technologies, and others to understand and prioritize business goals and information needs related to the project.
  • Manage AWS web Services
  • Managed and implement SharePoint Office365
  • Managed and implement Active Directory (Azure)
  • Managed people with diverse skill sets and reporting structures in a matrixes organization.
  • Provided risk management and issue resolution.
  • Prepared project status reports and kept team, management, clients and others informed of project status and related issues.
  • Directed and coordinated activities of project personnel to ensure the project progressed on schedule.
  • Influence effectively between the Business Owners, Project Managers (PMs), and Operations Teams to support delivery, risk mitigation, change management, and issue resolution
  • Effectively manage and lead the successful delivery of the Infrastructure and IT projects and requests from within various phases of delivery, across the entire lifecycle of Delivery within the project timeline and budget. Principal Accountabilities

Confidential, Pleasanton, CA

Sr.IT Infrastructure Project Manager/SCRUM Master

Responsibilities:

  • Manage and coordinate the delivery of multiple projects
  • Manage a team to prioritize and schedule development for business information requests
  • Developing cost-benefit analyses for the program, communicating to an executive committee, creating and reporting program status utilizing a dashboard
  • Indirectly lead, program manage and oversee a team of associates and vendors
  • Allocating resources across the multiple projects
  • Experience with enterprise software packages regarding installation, sizing, and integration. SAS BI, Oracle RDBMS, Tableau, ESRI ArcGIS, VMware ESX,Azure and IBM WebSphere.
  • Provides overall strategic analysis and direction to senior management
  • Engage with vendors to determine the best solution at the lowest cost.
  • Work close with the Epics security team to implement and follow process and procedures within Active Directory (AD) and user systems
  • Facilitate Scrum Ceremonies - Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective
  • Provides regular progress updates, including detail on changes to the schedule, costs, scope, risks, and issues.
  • Uses change control procedures to effectively protect and manage the scope of the project
  • Ensures quality of relevant deliverables and stage-gate requirements.
  • Experience with multiple hardware platforms and devices from HP, Dell, Cisco, Oracle, Teradata, and other industry-standard providers.
  • Defining project governance policies and managing the financial concerns of the program
  • Utilize and effectively communicate technical components of an initiative to applicable parties
  • Day to day activities is to lead projects and High/Critical call bridges that Impact Confidential Health Connect (KPHC) ranging from GA, CA, NCAL SCAL
  • Lead Disaster Recovery for KPHC EPIC software and hardware for the NCAL, SCAL, and 20 data center locations, 6 (ROC) locations (GA, CO, HI, MA, NW, Washington region.
  • Capturing data analysis ( Tableau Tool) for the past 3 years for Critical and High incidents to prevent future outages.

Confidential

Sr.IT Application Project Manager

Responsibilities:

  • Managed a team of seven infrastructure engineers ranging from Junior to Senior Engineers
  • Created a WBS for stakeholders (Approved) to see the workload throughout the project
  • Managed project to upgrade ISR 1000 series routers and replace router for PCI compliance
  • Worked closely with the Operations team to change the Cisco router configuration and test.
  • Plan and decommission legacy systems
  • Worked within ServiceNow to Track software compliance, create tasks, Track software compliance, prohibited software, software usage, and the health status of your patches to gain an extra edge over your IT operations.
  • Lead senior business stakeholders through transformative activities, beginning with discovery through the delivery of business value designed at streamlining business processes to achieve optimal performance
  • Managed all ITSM across Enterprise environment
  • Proven ability to build relationships with constituents, including clients, internal teams, and consulting partners
  • Lead and reviewed all aspects of Enterprise software development lifecycle (SDLC)
  • Provide strategic direction for developing the project plans including key project milestones and dependencies.
  • Managed team responsible for 976 Windows servers from 2003, 2008/2012R2 that was out of compliance
  • Managed team responsible for 171 IRS servers in production that needed new policies and procedures created for ease of patching and brought to compliance
  • SAN NetApp connection and creation of volumes and lunes, HBA Interconnect
  • Manage a team of 5 to migration SAP systems to SAP HANA S/4HANA
  • NTFS storage and connection
  • Managed team responsible for 805 servers in non-production with a mixture of SQL clusters that had to be maintained and brought to compliance
  • Lead and Managed team design and built out SCCM2012 server to deploy updates to over 3000 Workstation and Servers
  • Designed SQL Database to work with SCCM2012R2 to handle the load to patch 3000+ servers.

Confidential

Sr. Project Manager

Responsibilities:

  • Managed and reorganized the infrastructure by effectively integrating solutions into the existing infrastructure with the implementation of Cisco servers 2951 with embedded router technology, resulting in implementation cost savings by $1 million-plus dollars for the fiscal year in the Atlanta Midtown location
  • Analyze Program infrastructure costs, including all hardware and software needed to deliver migrations successfully
  • While hands-on, managed project team of 40 Engineers presenting actionable strategies, implementation plans and guiding the transition for the migration and optimization of legacy bank teller applications across the southeast & midwest regions
  • Conducted research on emerging technologies in support of infrastructure development efforts and recommended technologies that will increase performance, reliability, cost-effectiveness and infrastructure flexibility
  • Lead and manage all aspects of Enterprise software development lifecycle (SDLC)
  • Facilitate Scrum Ceremonies - Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Working with multiple teams and department over 3month increments
  • Cloud experience with Amazon Web Services (AWS) and MS Azure
  • Lead senior business stakeholders through transformative activities, beginning with discovery through the delivery of business value designed at streamlining business processes to achieve optimal performance
  • Managed the patch changes in Service Now
  • Proven ability to build relationships with constituents, including clients, internal teams, and consulting partners
  • Collaborate with sales during the presales/discovery stage to research and understand client business challenges and drive towards value-added solutions
  • Contribute to the development of delivery tools and resources, thought leadership, and client offerings through personal experience and perspective
  • Manage and lead resources assigned to a project that is responsible for the implementation of cloud solutions designed to enhance the client experience

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