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Senior Project Manager/risk And Issue Manager Resume

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SUMMARY:

  • I have more than 20 years of experience in the IT industry. During this period I have worked as Senior Project Manager, Director of MIS, I.T. Director, as a Configuration Manger and an IV&V process analyst. I am working as Senior Project Manager in data conversion, interfaces and testing effort for a very big project. Also, led planning effort for a very big project ($200 million).
  • I have been involved in process re - engineering, systems analysis, design, development, installation and implementation of IT systems using a variety of hardware and software technologies. I have a Bachelor of Engineering, a Masters of Business Administration, PMI - ACP Agile Certified Practitioner (PMI-ACP), a Project Management Professional (PMP), and ITIL.
  • Planning, Leading and Managing, Staffing, and Overseeing project management knowledge areas
  • Worked as lead in developing project plan, interfaces, data conversion and testing.
  • 18 years of experience in working on requirements analysis, design, development, testing and implementation of IT systems .

TECHNICAL SKILLS:

Applications:: MS Office, MS Project 2010, MS Project Server, MS Visio, HPQC, TFS, Serena, JIRA, Confluence, SharePoint.

Platforms:: Windows, UNIX, Linux

DBMS:: Oracle, ACCESS, MySQL, SQL Server 2005

Programming Languages:: HTML, PHP, PERL, PL/SQL, Visual C# 2008

PROFESSIONAL EXPERIENCE:

Senior Project Manager/Risk and Issue Manager

Confidential

Responsibilities:

  • Mobilize and provide direction to project teams;
  • Develop project plan, resource, implementation, quality assurance, and testing plans with the project team that reflect methodologies appropriate to the technology and other factors;
  • Identify issues which have campus impact or implications and ensure timely resolution of such issues;
  • Develops project scope and objectives, detailed work plans, schedules, project estimates, resource plans, Identifies resource requirements;
  • Manage the team to the project plan;
  • Coordinate and gather information from external entities such as software providers and managers from peer institutions
  • Report project status and prepare business cases for executive management and project director in a manner that describes the plan, benefits, barriers, risks, contingencies, and costs.
  • Communicate accurate project status to university constituents.
  • Provide in-depth personal and group to business units to enable them to carry out their own individual missions.
  • Develop working relationships with technical and business staff to facilitate the success of projects and timelines.
  • Assist project director with project coordination and administration activities
  • Coordinate development of Interface development effort
  • Coordinate data cleansing and data conversion activities across different business units
  • Working with SMEs and engineers in a matrix organization.
  • Manage project related information on Confluence.
  • Use JIRA to track tasks that needs to be completed.
  • Started and Leading the Workgroup for the Interface - Involves all the UCs
  • Collaborate with other UC campuses

Change Manager & Requirement Manager

Confidential

Responsibilities:

  • Led and implemented the process for managing and sustaining the configuration and change management activities.
  • Guide vendor team in Configuration and Change Management Plan
  • Developed configuration and change management plan.
  • Led and mentored the vendor team on most complex activities related to the DIA configurable items such as documents, network infrastructure, source code, etc
  • Established methodology for generating configuration items (CI) identifiers, change management, maintaining status accounting.
  • Performed audits and reviews of vendor deliverables.
  • Led Change Control Board (CCB) interactions for the DIA Project, DIA-related production system changes, and communicated and coordinated with staff overseeing the CCB.
  • Guide the hardware, software, documentation, and established the methodology for generating configuration item (CI) identifiers, change management, maintaining status accounting.
  • Created the Master System Test Plan for the DIA project.
  • Led the Testing Team in streamlining the testing process by using “The Continual Service Improvement (CSI) process” so that testing can progress at a very good pace.
  • Led the requirement traceability efforts and conformity to the DIA
  • Mentored the vendor team in the most complex activities related to the management of DIA requirements
  • Mentored the project team members on most complex activities related to the management of DIA requirements.
  • Coordinated with Information Technology Branch (ITB) and technical staff from other departments in identifying any technical requirements, identify system interfaces and performance requirements that are being met.
  • Led the requirement efforts with the System Integration vendor and the Independent Validation and Verification vendor to satisfy the DIA requirements.
  • Identified system interfaces and performance requirements via industry standard analysis techniques such as Data flow Modeling, Use Case Analysis, Integration Definition for Process Modeling, Workflow Analysis, and Verifies DIA requirements.
  • Helped team in streamlining the testing process
  • Worked as Requirements Manager

Associate Programmer Analyst

Confidential

Responsibilities:

  • The goal of this project is to determine the need for more people to support the current and future projects that are needed to stay strategically ahead for I.T. Department of CHP organization. The information gathered from this project may be used in the Budget Change Proposal (BCP).
  • Some of the tasks that I completed during my tenure were:
  • Created Project Charter and Project Plan
  • Created Project Schedule and Management using MS Project
  • Created Implementation Plan
  • Created Software Requirements plan
  • Designed, created, tested and successfully implemented the software using MS Visio, Visual C# 2008 and SQL Server 2005 as the database.
  • Project Management
  • Implementation duties
  • Evaluating version control software.

Sr. Technology Analyst

Confidential

Responsibilities:

  • Using the CMMI standards assisted the project in identifying issues with the process
  • Using the IEEE 12207 (Software Life Cycle Processes) analyzed the processes that were being followed by the project to look for any gaps in the process
  • Using IEEE 1012 (Standard for Software Verification and Validation) summarized, analyze, and prepared deliverable findings. I was able to create one new successful finding in every report. I have worked on different areas of IV&V
  • Prepared and presented the findings to the project executives and federal government once every six weeks
  • Analyzed the project management oversight plan and the risk management plan. Performed risk analysis, project scope, cost, and schedule adherence prediction assessment, and root cause analysis.
  • Performed failure analysis to identify any potential issues and provided feedback on process improvement. Analyzed the redesigned process for any slips
  • I was part of the team in delivering quality Quarterly Oversight Reports and Interim Status Update Oversight Report. Met with and provided feedback to the project executives on the findings.
  • Some of the standards that we used in the preparation of the report were: IEEE 12207.0-1996, Standard for Information Technology - Software Life Cycle Processes, IEEE, Standard for Software Quality Assurance Plans, IEEE, Standard for Software Verification and Validation CMMI, PMBOK

Intranet Application Developer

Confidenial

Responsibilities:

  • In working with the users, I identified the need for a system that would have a web based knowledge base system so that the users can access the information easily and the information is in central location.
  • I designed and programmed an intranet-based application. It was used by the IT resources to pool and store their knowledge. The application was created using PHP, HTML and mySql as the database.
  • I led requirements gathering including identifying data-driven functionality and designs specific to meet the needs of each functional group while maintaining the corporate standards.
  • I created the test plan as well as developed and implemented the test procedures for this project. I created and implemented intranet and web application design standards by working with the marketing group to in corporate corporate design standards for imaging and colors.
  • I worked with the IT team to obtain server and network resources, installing and configuring SQL Server 2000 and DotNetNuke portal software, integrating online corporate applications into the portal software, and creating new content and functionality based on gathered requirements and corporate standards.

IT Director

Confidential

Responsibilities:

  • Oversees infrastructure development cost estimates, budgets, and schedules.
  • Organization planning, Cost/Benefit Analysis, and Budgeting.
  • Gathering and Articulating the company’s enterprise architecture
  • Prepared and presented project proposals to management and user departments, including recharge proposals.
  • Conducted performance evaluations and identified and resolved staff performance issues.
  • Identified needs and developed plans. Hired, trained, monitored, mentored and provide feedback to the professors
  • I was responsible for planning, managing, staffing, and overseeing project management knowledge areas
  • I was able to complete all the administrative functions related to project management, including providing direction to each vendor area, ensuring that the customers/employees have the capability to perform their required business functions.
  • Developed courses for Bachelor’s degree program for the computer department
  • Set up a new branch and obtained the accreditation for the local college
  • Developed and implemented program to the staff
  • Implementation of IT policies, standards, practices. Contingency Planning and disaster recovery
  • Worked with vendors to design network systems. Ensured that branch infrastructure, application platforms, and connectivity are consistently secured. Provide reliable services to end users. Tracked and monitored network performance
  • Reviewed hardware/software requirements and coordinated a fix for the H/W, S/W issues
  • Developed and implemented the college installation, support and repair procedure
  • I also served on the IT steering committee
  • I was involved in contingency planning and disaster recovery for this branch office.
  • I also taught courses in project management, networking and introduction to programming. Following are some of the courses that I taught: Project Management, Database Programming, Client Networking Concepts, Networking Concepts, Networking Administration, Network Security, A+ Guide to hardware

s/s/Extras

Confidential

Responsibilities:

  • Led the accreditation process and successfully got the accreditation for the college
  • Set up new branch.
  • Taught courses as needed
  • Some of the tasks that I completed during my tenure were:
  • I managed, procured, maintained, and upgraded the IT infrastructure for Sunnyrest Healthcare.
  • I also provided management advice on I.T. related issues.
  • Some of the tasks that I completed during my tenure were:
  • In the role of a senior programmer for IBM/Avaya, I was responsible for providing production support for legacy UNIX based server applications, troubleshooting production outages and also implementing source code changes as required.
  • I was in charge of performing audits to make sure production source code was consistent with source code control system. I also performed data transfers from one server to another using Oracle import and export utility.

Director of MIS/Programmer

Confidential

Responsibilities:

  • Planning, Managing, Staffing, and Overseeing project management knowledge areas
  • Gathering and Articulating the company’s enterprise architecture
  • Organization planning, Cost/Benefit Analysis, and Budgeting.
  • Conducting performance evaluations and identified and resolved staff performance issues
  • I managed the IT systems at 7 different locations, including the corporate office. One of the responsibilities included visiting the branches periodically to review, analyze, solve any I.T. related issues and advise Director’s of the branch on any I.T. related matters.
  • I was able to complete all the administrative functions related to project management, including providing direction to each vendor area, ensuring that the customers/employees have the capability to perform their required business functions.
  • Advice president of the company on I.T. related issues and recommended strategic directions. Supervised the planning, estimating and scheduling of tasks related to Y2K compliance and testing of the information management system.
  • Identified needs and developed plans. I also conducted performance evaluations and identified and resolved staff performance issues.
  • To improve efficiency changed policies and operating procedures.
  • I was involved in managing changes necessary to fix the Y2K problem for IT systems including testing, tracking, monitoring and implementation of Y2K solution.
  • Ensured tasks were assigned and progressed according to the plan, adequate staff was maintained, company standards are met, and remedial steps were taken to correct any errors.
  • I managed Quality Assurance and different phases of testing such as functional, system, integration, and regression as well as user-acceptance testing. I also performed the testing in accordance with federal standards and industry policies. I was also in charge of verifying the test plans, test methodology and acceptance criteria for testing.
  • I also established and implemented IT policies, standards and security measures to safeguard information resources. I was also responsible for creating reports using Report writer and contingency and disaster recovery planning.
  • Analyzed network, hardware and software operating platform to make sure that it is in compliance with the Y2K standards given by department.

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