SUMMARY

• Project management skills wif a proven track record leading technology enabled business transformation, process re - engineering and system implementation and integration initiatives.
• Experience wif waterfall, iterative and agile project methodologies.
• Managed both client server and Cloud-based projects.
• Extensive telecommuting experience overseeing widely dispersed teams, including non-US based team members, delivering projects to domestic and international clients.
• Well versed in Microsoft Access, Excel, Word, PowerPoint, Project and Visio. Experience wif the Argus Enterprise product suite, Global360 Process360, KOFAX and Captiva capture applications and IBM Content Manager/OnDemand as well as PrintNetT and its proprietary C# based scripting language.
• Experience managing professional staff, technical staff, contractors, vendors and offshore resources.
• Excellent facilitator and coordinator; provide a bridge between business users and technology staffs.
• Excellent oral and written communication skills - ability to interact wif all levels of employees, clients and vendors.
• Strong understanding of technology and risk issues and their impact on the business environment.
• Problem solving skills, analytically oriented.

TECHNICAL SKILLS

• Microsoft Access
• Excel
• Word
• PowerPoint
• Project
• Visio
• C#

PROFESSIONAL EXPERIENCE

Confidential | Houston, Texas

Senior Project Manager

Responsibilities:

• Implemented project management disciplines in an environment dat had no previous structure.
• Creation and submission of quotes, requirements documents, statements of work and project schedules.
• Lead remote project teams through the discovery, configuration, development and delivery of customized solutions across the full range of Argus products.
• Manage resource allocation and utilization using Microsoft Project.
• Collaborated wif clients and Argus staff to define work breakdown structures, risks, dependencies and project timelines. Maintained RAID logs throughout the project duration to document and track risks, action items, issues and decisions.
• Demonstrated ability to manage multiple projects for multiple products in multiple regions (Americas, EMEA and APAC) simultaneously. Project budgets ranged from $100k to $1MM plus.
• Managed the most complex and demanding projects, including the company’s first Cloud migration project. Considered the company’s “go to” project manager for any new project or region.
• Produced project communications dat are clear and to the point. Meetings are focused to a defined agenda and meeting notes are distributed in a timely manner. Provided the project team wif direction on issues and escalated to management when needed.

Confidential | Houston, Texas

Program Manager

Responsibilities:

• Oversaw creation and submission of quotes, requirements documents, statements of work, project schedules and roadmaps.
• Managed resource allocation and utilization of RATE staff using HP Project and Portfolio Manager.
• Directed risk assessment and remediation planning for all RATE initiatives.
• Served as coach and mentor to staff, developing one of the top performing teams in the company.
• Developed custom output solutions for clients using the PrintNetT platform.

Confidential | Houston, Texas

Vice President - Senior Project Manager

Responsibilities:

• Designed and implemented an image-based workflow application dat automated the documentation review process, provided improved document management, quicker access to documentation and multi-location processing wif domestic and offshore staff for an annual save of approximately $2.5MM.
• Led implementation of a customer service call tracking platform to improve root cause tracking around client impact issues, deploying to 600+ new users while expanding the use of the application for 700 existing users, saving approximately $335k per year in operating costs.
• Consolidated and automated the covenant compliance function, directing a junior project manager and an offshore vendor in the design and implementation of a web-based application, which reduced processing sites from four to two and reduced staff by one third, an annual save of $1MM.
• Redesigned the collateral file room database application and physical configuration to leverage barcodes and wireless technology. This allowed for the rapid realignment of 15,000 square feet of files wif minimal disruption and overtime, improved document management and reduced errors.
• Directed the migration of the northeast operations center to the Houston center along wif related systems conversions, producing 12 FTE saves and retirement of legacy systems.

Confidential | Houston, Texas

Vice President

Responsibilities:

• Designed and implemented an application dat streamlined the creation of loan documentation through business rules. This reduced doc prep staff and training time for new hires.
• Redesigned the quality assurance program to identify and eliminate systemic problems in commercial loan processes.
• Developed, implemented and regularly tested the disaster recovery plan for Commercial Loan Services, including the establishment of a hot site capable of providing intra-day recovery.
• Delivered favorable budget performance of at least 6% each year by constantly looking for ways to best allocate resources and for opportunities to leverage technology to improve processes.