SUMMARY

• Strategic, analytical thinker delivering multi - million-dollar cost reductions, significant business process improvements, and sustained profitability.
• Highly skilled Senior Program Management Leader with 15+ years of experience, outstanding people’s skills, and unique abilities solving complex business problems. Strong blend of technical and business acumen. In-depth expertise leading large scale complex programs, business integrations, and Mergers and Acquisitions. Proven track record driving transformations, change, integrated execution, mentoring talent, and delivering significant value and unsurpassed customer service to organizations.
• Collaborate with senior executives. Initiate, govern and integrate PMOs, and provide strategy and best practices. Drive strong execution, risk management, and thought leadership. Work cross-functionally and lead high impact enterprise-wide programs with $50+ million, 15+ work-streams, and 200+ resources.

PROFESSIONAL EXPERIENCE

Sr. Program Manager/Contract

Confidential

Responsibilities:

• Led Program from Inception to Completion: Played key role in establishing and executing the overall strategy, led all phases and deliverables of program, collaborated cross-functionally with local and global teams, mentored junior members, served as main escalation point, and provided thought leadership, resulted in 90% process efficiencies & the successful completion of program.
• Led Contract Negotiations & Data-Security Remediation Plans: Managed contract reviews, hosted and led lengthy legal contract negotiations with suppliers up to $25 Million in value.
• Engaged all Stakeholders & Suppliers: Hosted executive status meetings, provided executive level status reports & dashboards that kept stakeholders informed and engaged. Established communication templates, and suppliers’ engagement process that facilitated timely compliance from all suppliers.
• Context: Information Security & Data Privacy Compliance, Contracts Legal Reviews & Negotiations, High Profile Supplier Relationship Management.

Solution Delivery Lead/Program Manager/Contract

Confidential

Responsibilities:

• Paved the way for Confidential ’s on-going customization of Charles River Anywhere (CRA), company’s main investment platform
• Release & Solution Delivery Management Established release roadmap, and delivered a highly regarded solution delivery plan, that enabled Confidential to successfully deliver the largest software upgrade post Agile adoption.
• Oversight, Transformation and Stakeholders Management: Provided thought leadership and oversight for 4 Scrum teams (40+ members), advanced company’s continuous improvements efforts, and Waterfall to Agile transformation.
• Optimized stakeholder’s value and managed their needs and pain points.

Program Director/Contract

Confidential

Responsibilities:

• Mergers, Acquisitions and Business Integration: Managed synergy/benefit realizations, systems consolidations, extractions operations and exits, and business integration work for three large acquisitions that resulted in $21 billion market capitalization growth, stronger economies of scale, and over $300 million revenue increase.
• Strategic & Transformational Programs/Initiatives: Delivered strategic transformational programs that resulted in optimized core business processes, increased client growth and retention, faster speed to market, enhanced membership experience, and increased revenue by $114 million.
• Portfolio / Program / Project Management Office (PMO):
• Walgreens and CatalystRx M&A: Establishing CatalystRx first PMO post acquisition of Walgreens’ Pharmacy Benefits Management (PBM) book of business. Provided thought leadership, strategy, structure, delivery governance, processes, best practices, and executive reporting and dashboards. Provided coaching and mentoring to Project and Program Managers. Enabled the company for additional strategic growth through M&A.
• CatalystRx and SXC Health Solutions (Catamaran) M&A: Facilitated smooth PMO integrations between two cultures. Provided delivery and governance best practices, and coaching and mentoring to project and program managers, that streamlined business operations, and strategically positioned the company for additional growth and competitive advantage.
• Confidential -OptumRx and Catamaran M&A: Helped with PMO integration, provided thought leadership, governance, strategy and best practices, that played key role in the successful execution of the M&A, synergy realization, and streamlined operations.
• Senior Business Executives Support:
• CFO & EVP Business Operation Led efforts & delivered executive level dashboard for year-end readiness, resulting in 100% readiness and seamless onboarding for all new clients
• CIO & SVP Business Operation Managed CIO Technology Portfolio: Walgreens’ Exit, Regence’s Exit, Data Centers Consolidations & buildouts, and SOX compliance
• VP Strategic Accounts: Supported the successful and seamless integration of Cigna’s Med D segment, Cigna’s Commercial segment integration; and nation’s top universities
• SVP Pharmacy Operations: Served as a portfolio manager post major M&A, successfully led efforts for realizing over $200 million in resources and systems’ synergies.

Program Management Consultant/Contract

Confidential

Responsibilities:

• Enterprise Wide Security Cameras Initiative: Delivered state-of-the-art security surveillance system across 144 Confidential train stations and subways. Resulted in $7.5 million operating cost savings annually, crime prevention and faster resolution time, and increased coordination between local and federal security agencies.
• B2GNow Implementation Project: Created and supervised implementation of CRM system that enabled Confidential to effectively manage 5,111 vendors, 8,467 contracts and $7.1 billion in contracts value, and resulted in 70% staff labor savings, 30% manual business process automation, consolidation and integration of 4 standalone systems, integration with Oracle ERP system.
• Xerox Multifunctional Printers Implementation: Increased efficiencies and cut operating cost by $333k annually.
• PCI (Payment Card Industry) Compliance Program: Led Enterprise-wide program to ensure highest level of security standards in processing and storing customers’ credit cards transactions and purchases was achieved.

Program Management Consultant/Contract

Confidential

Responsibilities:

• Successfully reversed engineered move of main Pharmaceutical Marketing and Sales system from one external host to another; provided executive level consultation, and thought leadership.
• Successfully identified all data feeds, subsystems, interdependencies, business processes, and job schedules. Delivered resulting architectural diagrams.
• Created integrated project management plan for development, technical integration, implementation and migration.
• Enabled company to successfully migrate to new external host with no impact to business operations.

Project Management Consultant

Confidential

Responsibilities:

• Successfully worked with technology, business and vendors on defining business requirements, managing expectations, overseeing project resources, and ensuring on-schedule, on-budget delivery.
• Established performance metrics and dashboards, served as SME of MS Project and ChangePoint; provided post implementation support, training, and mentoring to AFT project managers.
• Increased organization’s project management capabilities 21% by creating and deploying new project and portfolio management training program; coached 70+ project managers on PM best practices.

Program Manager/Contract

Confidential

Responsibilities:

• Contracted to help implement OneUp Program, the largest SAP implementation in North America’s history. Governed and guided four technology teams through four concurrent releases. Oversaw work plans, project schedules, milestones, key risks and issues, resource allocations, and audited weekly performance metrics.
• Transformed and streamlined business operations eliminating 3 disparate ERPs systems, hundreds of sub systems across 4 major business units, thousands of invoices to vendors, while enabling real-time warehouse inventory look-up nation-wide, all of which resulted in outstanding customer experience and significant increase of company revenue