EDI Consultant Resume

PROFESSIONAL EXPERIENCE

Confidential

EDI Consultant

Responsibilities:

Project manage a team of 5 - 7 overseas engineers and review their EDI file builds for quality assurance to ensure they meet carrier specifications.
Review testing results with the engineers for initial EDI setups and ensure we follow HIPAA 834 standards.
Review TA-1 and 999 transactions for file acceptance and review error codes to adjust file accordingly.
Coordinate kickoff calls between the clients and carriers to review timelines and set expectations.

Confidential

EDI Technical Support/Account Manager

Responsibilities:

Analyze 810, 850, 856, 860, 997 EDI files and translate for clients to allow them to fulfill orders and follow timely invoicing procedures while adhering to all vendor specifications
Answer all customer service inquiries and perform training to familiarize new clients with our systems
Work in conjunction with setup and sales teams on cross departmental projects

Confidential

Account Manager

Responsibilities:

Actively pursue open customer tickets to ensure order fulfillment and follow up with closed orders
Utilize Confidential ’s sales process to assess, qualify and satisfy the needs of every customer
Building and maintaining customer relationships to promote customer loyalty, gain referrals and elevate positive word-of-mouth advertising
Thriving in a self-motivated environment while selling the largest selection of quality merchandise including; mattresses, bed frames, mattress protectors, headboards, sheets and pillows

Confidential

Assistant Store Manager

Responsibilities:

Lift and move objects and displays (up to 30 lbs.), bend, stoop, reach with arms and hands, and climb on ladders.
Possess working knowledge of the POS system.
Demonstrate strong customer service skills through verbal and written communication.