SUMMARY

• Experienced Project Management professional with excellent communication & organizational skills with strong decision - making abilities. Strong Leadership, Client services and People Management skills.
• Quality-focused, achievement-oriented professional with Good analytical and problem-solving ability and Delivered Projects successfully and have achieved exceptional customer satisfaction.
• Solid experiences working in JIRA Software for Agile Project Management.
• Created highly motivated teams and facilitated all Scrum Ceremonies, stakeholder meetings and tracked team status, Risk mitigation and managed escalations and negotiations. maintaining productive relationships with project sponsors, project stakeholders, product owners, business functions, development team and third-party vendor teams.
• Participated in project kick-off meetings, defined project objectives and scope, Forecast and Estimation technique, Release management, tracked risks, assumptions, and managed detailed project schedules using JIRA, MS project and Confluences.
• Achieved 100% customer satisfactions and worked with the various team for RFP/RFI’s,SLA ‘s, providing necessary details to business on current market trends.
• Well versed in Global project management.
• Experience in coordinating for multiple geographies i.e. USA, India, Canada, LATAM and APAC.
• Specialized in Resource workforce management, Employer branding, Budget management, proven ability to motivate teams and created a positive working environment, interpreted strong interpersonal and communication skills.
• Experiences in Vendors management, Sourcing, Legal and Compliance management.
• Scrum Certified, Udemy PMP Certification, Agile PM, JIRA, SAFe training.
• Well versed in SAP SuccessFactors, Microsoft Projects, and Office 365 package.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager / Agile - Scrum Master

Responsibilities:

• Organized meetings with Development team and the Client stakeholders/ Product owners and Captured detailed Product backglogs from the line of business on both Technical and Non-technical specification.
• Worked as a Agile / Scrum Master for Sprint and Release planning, estimations, capacity planning and risk mitigation.
• Created Project Dashboards in JIRA, Product backlog refinement, Updated tickets in JIRA, tracked team performances using Burndown charts and Velocity charts for every sprint cycle using story points and coordinated documentations of user stories.
• Organised sprint planning meetings and encouraged team to be self organizing i.e. the Dev team estimating the Story point for each user stories for the upcoming sprints.
• Facilitated Sprint backlog refinement, Daily stand-ups, Sprint Review and Sprint retrospective meetings, served as impediment remover for the team.
• Co-ordinate meetings with Stakeholders regularly to indicate project progress is aligned with the release dates.
• Led meetings and presented Sprint demo, escalated potential risks as and when required to various technology managers, Business Manager, Product team and Project stakeholders.
• On regular basis worked with Product owners and helped in backlog proitization.
• Regularly communicate - Sprint expectations to dev team members and used their feedback to optimize progress, played Servant Leader role for the Dev team to remove impediments.
• Worked with cross functional teams across various geographies, Vendor third party resources and client product teams.
• Responding to the proposal, presentation, contract negoitations, cost estimations, Vendor management and Resource management.
• Experiences in Coaching, influencing and building relationships with delivery teams and project resources.
• Experiences in Coaching, Non-Agile, external/internal teams on Agile /Scrum processes.

Project Environment: PB 12.5, Appion, .net web services, Sybase, Windows, Tableau, Xamarin, SSIS, SSRS, Tableau, JIRA, Microsoft power BI, Agile Methodology.

Project Manager

Confidential

Responsibilities:

• Organized meetings with Development team and the Client stakeholders and Captured detailed business requirements from the line of business on both Technical and Non-technical specification.
• Reviewed BRD, FRD’s and worked with Project sponsors in Planning, Initiation stages and understood the Triple constraints (Scope/ Budget/Time) and Project Baselines.
• Worked with Project team for planning milestones, Create WBS and acceptance criteria.
• Updated status in MS projects after meetings, WBS status update and coordinated documentation of user cases.
• Led Daily morning meeting and conducted meetings on work status, updating the project work metrics in MS project.
• Worked towards achieving risk mitigations, avoid scope creep and gold plating.
• Co-ordinate meetings with Stakeholders regularly to understand our progress is aligned with the project delivery, worked with Change control board(CCB) for requirement changes and approvals.
• Led meetings and presented project status, potential risks and escalations, to various technology and stakeholders.
• Regularly communicate - project expectations to team members and monitor WIP and used their feedback to optimize progress.
• Worked with vaiorus internal client teams, external third party vendor resources and offshore teams.
• Worked with cross functional multiple geograhies team ensuring the meetins are done smoothly.
• Experiences in Coaching, influencing and building relationships with delivery teams and project resources
• Responding to the proposal, presentation, contract negoitations, cost estimations, Vendor management and Resource management.

Project Environment: Adobe AEM, React.JS, SQL server.

Confidential

Senior Manager - Business / Project Co-ordinator

Responsibilities:

• Worked with Client Stake holders /Product owners understanding, the Business requirements and Documented requirements and provided necessary details to the Agile Project team, updating the documents in MS Project.
• Organised meetings with Various Stakeholder, product team/ End User teams on a regular intervals to confirm the requirements are in conformances with expectations and updated project status in .
• Skilled in onsite/ offshore management, which involves working with multiple cross-functional teams, ensuring the skills and timelines are clearly understood and facilitated further project processes and used MS project for project status update.
• Worked on RFP/RFI’s and SLA documents, contract negoitations and third party Vendor management.
• Actively worked with Multi- geographic delivery Units as well as co-located project team, Vendor resources for project deadlines and done resource budgeting and Workforce Management.
• Worked with internal delivery teams for their client coordination and facilitated meetings.
• Provided budget Forecasting to Project teams, after researching the market trends.
• Excelled as a key Business Manager, by Strengthening and maintained customer relationships to create long-term Vendor management and successful in getting repeat business.
• Worked with crossfunctional teams on issues and escalation, report generation, Contract and Budget card negotiations.
• Few Project Success: Delivered salesforce project for our Consumer electronics clients for their E-commerce’s website development project.
• Worked with Delivery Unit for Project planning and coordinated with the development team for an airline services client’s UI Project delivery.
• Worked as Business co-ordination for a Prepaid Mobile client for a Java / Oracle Development and Support project.