Data Integration Software Resume Manchester, NH - Hire IT People

SUMMARY:

Senior software quality assurance engineering professional with demonstrated experience providing full Software Development Life Cycle support. This includes designing, developing, and implementing test plans, test cases, and test processes. Proficient business software tester with experience manual testing many types of business software such as Accounting/ERP, Medical Practice Management, and Data Integrations for CRM, Marketing Automation, Accounting/ERP, and Database software. Core competencies include:
Software QA | Test Planning & Test Cases | Functional/Regression Testing | Data Integration | Software Development Life Cycle (SDLC) | Design & Documentation Review | Requirements Analysis | Agile Scrum/Kanban | Waterfall | Project Leadership | Test Environment Maintenance

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Manchester, NH

Data Integration Software

Responsibilities:

Performed end - to-end testing of integration connectors for various industry leading CRM, Marketing Automation, ERP, and Database software using the TIBCO Scribe iPaaS system. Examples of testing include connectivity, read/write functionality, performance testing, and documentation review. Examples of end points tested include Microsoft Dynamics 365 CRM, Salesforce, Hubspot, Marketo, Microsoft Dynamics GP, Microsoft Dynamics for Finance and Operations, NetSuite, Microsoft SQL Server, Oracle Database, Oracle Marketing Cloud (Eloqua), SugarCRM, and others.
Trained and mentored new QA Engineer for the Connectivity Team resulting in increased productivity for the team.
Created and maintained a Generic Test Case Template making test case creation more efficient.
Created and maintained templates for importing stories into JIRA saving time versus manually entering stories.
Helped create a knowledge base for the Connectivity Team ensuring timely access to critical information.
Tested a Salesforce Application for a special project displaying a data integration console in Salesforce.

Software QA Engineer

Confidential

Responsibilities:

Performed testing of sample data integrations involving various industry leading CRM, Marketing Automation, and ERP software using the Scribe Online iPaaS system. Examples of end points for Confidential include Microsoft Dynamics 365 CRM, Salesforce, Hubspot, Marketo, Microsoft Dynamics GP, NetSuite, and others.
Created and maintained a Generic Test Case Template making test case creation more efficient.
Tested a Salesforce Application for a special project linking Salesforce to the Emarsys application.

Confidential, Nashua, NH

Senior Software QA Engineer

Responsibilities:

Tested new/existing functionality, performed documentation/design review, and installed/acceptance tested new builds for medical practice management software. The product includes various functions such as patient management, scheduling, charges/payments, billing, reporting, data integration, and collections.
Led the effort to create and manage test environments in VMWare Lab Manager resulting in the ability to create test environments more easily.
Trained and mentored new QA Engineer resulting in increased productivity for the team.
Led efforts to test a new “Automated Installer” program allowing the Installation Team to upgrade all customers to a required new release due to regulatory changes in Electronic Medical Claim Billing.
Led the effort to test new General Ledger Export functionality using SQL Server SSIS packages adding the capability to export GL entries to many different accounting software packages.

Software QA Engineer

Confidential

Responsibilities:

Tested new/existing functionality and performed documentation/design review for medical practice management software. The product includes various functions such as patient management, scheduling, charges/payments, billing, reporting, data integration, and collections.
Trained and mentored new QA Engineer resulting in increased productivity for the team.

Confidential, Manchester, NH

Software Quality Assurance Engineer

Responsibilities:

Tested new/existing functionality for various accounting software modules including AR, AP, PR, GL, PO, IC, CR, and JC. Tested data migrations from various competitor software to Microsoft Dynamics GP. Served as QA liaison to Support Department and maintained QA Lab. Created, Edited, and reviewed documentation.
Helped test and design a migration tool resulting in customer retention and product upgrade.
Helped train and mentor new QA Engineer resulting in increased productivity for the team.

Senior Technical

Support Representative

Responsibilities:

Troubleshooted escalated support issues, resulting in a high level of customer service.
Trained new support representatives and developed training materials resulting in increased productivity for the team.