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Senior Manager - It Resume

SUMMARY

  • Senior IT - QA manager/architect with 19 years of experience in Enterprise Testing, test automation, P&L management, business, sales, consulting and people management
  • Hands on automation architect with diverse expertise in building focused QA product and service based organization involved in testing of Enterprise and consumer web based and mobile applications
  • Set up Agile DevOps team to enable shift left automation that delivered in-sprint automation and benefit of enhanced test coverage across all sprints by 20%
  • Set up near shore (Mexico and Argentina Testing COE) and managed one of biggest client engagement with 100+ onsite FTE for Pepsico as part of Confidential engagement
  • Improved the test automation coverage by 25% by developing re-usable and optimized framework using Selenium, Appium,HP UFT(QTP) and Protractor tools
  • Developed re-usable stubs and custom controls to test iSOFT messaging system and validate custom API’s resulting in reduced test cycle effort by 20- 25%
  • Developed road maps and transitioned QA organization from manual to automation in Agile/ Dev-ops environment resulting in 20-25 % of resource getting re-skilled and continue on their existing projects
  • Developed strategy and rolled out the major implementation of TDM(Test Data Management) tools and process across multiple clients
  • Set up Quality control board across TCoE to implement CMMI and Six Sigma practice across testing teams
  • Led organic growth of testing accounts by leveraging internal relationships developed
  • Worked on concurrent multi -year testing RFP for various client
  • Reduced re-work effort by 10- 15% by standardizing the deployments to QA environment post sanity validation using Jenkins/selenium scripts (CI/CD)
  • Delivered value adds to tune of 50 K - 1 million USD by implementation of BIC framework across SDLC life cycle.
  • Leveraged proprietary automated test design tool “ADPART” across multiple business units and reduced overall test design effort by 20%
  • Delivered savings around one million USD; improving utilization of existing tools license and continuous improvement in QA process
  • Set up Master Data Management, ETL and Mobile Device Management speciality QA teams for major Fortune 50 clients, with good track record of providing 10% YOY on cost savings
  • Standardized overall organization procedure for production and cross browser compatibility testing, reducing overall testing effort by 10 % YOY
  • Delivered cost savings of around 1-3 million USD by conducting automation assessment and rolling out enterprise automation roadmap
  • Good understanding of Wealth Management, Fixed Income, MM and equities
  • Managed large teams with 150+ FTE’s on large scale transition and steady state projects involved in QA and infrastructure support

PROFESSIONAL EXPERIENCE

Senior Manager - IT

Confidential

Responsibilities:

  • Developed key governance metrics and automation transformation for the key projects in the engagement
  • Building key automation framework ( Keyword driven/ TestNG/POM) to address the various agile projects across the organization
  • Developed and published the common framework libraries, enabling individual project focus only on their key work flow. Reduced the code redundancy across projects by 30% and improved the tests efficiency by 15 %
  • Built automated Jenkins pipeline(Dev-ops) for EQA projects, enabling the ease of managing the common library function and validating the compatibility of the new library code across projects
  • Built in a process for training and onboarding new resources on Bitbucket, Jenkins, Maven and TestNG usage across EQA
  • Responsible for managing multi functional QA( Automation, performance and security) teams involved in multiple projects
  • Built a common library function to enable both selenium and UFT teams leverage the ALM updates, ensuring ALM updates were uniform across the projects
  • Set up the EQA Maven repository ensuring latest dependencies were used across the enterprise
  • Managed globally distributed Agile QA squads involved in framework development to automating 60-70% current sprint user stories

Environment: Java, JDK, JIRA, HP ALM, BitBucket,AWS, Jenkins, Maven, Selenium, TestNG, JMETER

Confidential

Senior Manager - IT

Responsibilities:

  • Evaluated the current automation capability of the team and prepared 60, 90 day automation road map involving shift left automation
  • Identified the release cycles for the app on non-prod and prod env and developed Continuous Integration (CI/CD) scripts using selenium to automate the services check out prior to every testing cycle
  • Evaluated the Mobile cloud Vs On premise solutions from Perfecto/Experitest for setting Enterprise wide mobile testing environment
  • Set up Testing Framework (Dev-ops) pipeline across multiple projects resulting in upfront managing of issue identification prior to release of minor and major release of framework components
  • Responsible for automation of “Ready for Business scripts (RFB)” for Mobile and Online version of Confidential app QA testing for major enhancements
  • Developed the shift left automation(BDD/TDD) strategy and leveraged the Protractor automation tool for Angular JS developed applications within MS
  • Developed a modular framework for Perfecto which could be leveraged across RFB and regression scripts for mobile app using Selenium and Appium

Environment: Java, JDK, JIRA, HP ALM,AWS,iOS Android, Perfecto Mobile, Splunk,Appium,Selenium, TeamCity, Protractor, Cumcumber,Jenkins

Senior Manager - IT

Confidential

Responsibilities:

  • Setting up automated test suites involving perfecto mobile to checkout all integrated apps health check on daily basis
  • Developed a white box testing team leveraging the Fiddler, Charles proxy and Burp suite to validate and trouble shoot the web component responses and mobile devices traffic flow
  • Developed key security testing parameters required for application handshakes and app to 3rd communication and developed custom test suite for the same
  • Benchmarked the EMP app performance for various scenarios involving multi app execution within this platform
  • Setup CI/CD automated pipeline(Dev-ops) using Jenkins for continuous deployment
  • Aligned QA resources and mentored them across multiple sprints to revise the estimation and reduce rework overhead for teams involved in Agile project delivery
  • Managed EMP - VZMobile app release window in conjunction with other integrated apps. Managed the release process of the VZMobile app including the resources, budget and quality of the product
  • Set up Testing Framework (Dev-ops) pipeline across multiple projects resulting in upfront managing of issue identification prior to release of minor and major release of framework components
  • Ensured Lean process(Six Sigma) and continuous process improvement across the Enterprise test organization
  • Developed appropriate benchmarks using loading testing(Load Runner) for performance parameters and validated the application architecture for horizontal scalability
  • Managed the integration testing with major MDM vendors (Afaria/MobileIron) and managed their SOW and delivery milestones
  • Established Vendor checkpoints and milestone touch points with the integrating vendors and provided the Senior management updates on these initiatives
  • Involved Service virtualization testing for the major services of EMP platform for movement to towards cloud infrastructure
  • Updated RACI matrix for the vendor integration and ensuring internal stake holder and vendor management are equally held responsible for the product launches
  • Developed an in-house solution to validate the various analytics tool - “Site Catalyst” and “Countly” products with EMP
  • Developed initial Perfecto Mobile scripts and automation framework for validation across multiple mobile devices and builds
  • Developed the frequently used story boards in “Appium” tool for regression testing across iOS and Android devices
  • Analyzed SQL queries for performance optimization and consistency of results
  • Tracked the project progress, risks and resource distribution via Clarity tool and reported the budget runoff to Senior Management
  • Anchored the Change control and release management board, resulting in complete traceability of the changes moved to production

Environment: Java, JDK, JQuery, SQL Developer,Eclipse, iOS/Android,AWS, Bugzilla, Perfecto Mobile, Splunk,Appium,Selenium, Jenkins

Senior Manager

Confidential

Responsibilities:

  • Established the enterprise QA program management functions that drove the overall direction, coordination, execution, and control with various work streams and ensured consistency with company strategy, commitments and goals
  • Developed the frequently used story boards in “Appium” tool for regression testing across iOS and Android devices
  • Developed initial Perfecto Mobile scripts and automation framework for validation across multiple mobile devices and builds
  • Evaluated tools like Perfecto,Experitest and Appium for both web and mobile automation suitability
  • Re-engineered the post production QA release and regression process adopting right automation framework resulting 20-30% reduction in QA effort
  • Managed and tracked the UAT teams and leveraged the SMART testing approach resulting in 25% lower testing effort for UAT teams
  • Managed the continuous production refresh using the TDM tools ( Informatica and IBM Optim) resulting in test coverage improvement by 70-80 across major test cycles
  • Tracked and prioritized cross functional team deliverables in Agile environment in driving appropriate requirements getting adequate priority as per client go-live calendar
  • Established Release process guideline and governance structure to move changes to production
  • Improvised the efficiency of the team in resolving 80 % of inbound ticket volume in same week
  • Monitored the appropriate levels of project governance to ensure risks, issues, and critical dependencies are being addressed
  • Automated the core regression candidates using HP UFT to achieve maximum regression coverage
  • Managed key vendors and ensured that their deliverables tie into the overall program targets
  • Weekly reporting to executive leadership on status, KPI, risks and budgets. Managed the budget, overall scope, change request / gaps during migration

Environment: Java, JDK, SQL Developer,Eclipse, iOS/Android, Bugzilla,Unix Perfecto Mobile, Splunk,Appium,Selenium

Senior Manager

Confidential

Responsibilities:

  • Delivered cost savings to multiple clients by optimizing their existing SDLC process, tools and license cost
  • Delivered value adds to tune of 50 K - 1 million USD by implementation of BIC framework across SDLC life cycle.
  • Owned the delivery management and client relationship for various financial clients ( JPMC, Confidential, Bank of Mellon) along with RFP and RFQ responsibility
  • Handled the major Wealth Management Digital transformation for major clients involved in Business Analyst, testing
  • Managed 7 BA team involved in Sales and pre-sales activity as part of the CG vertical
  • Managed multi-functional QA team(Automation, performance) involved in client transformation and delivery
  • Delivered quality improvement of 20 -25 % on first time code by capturing appropriate metrics
  • Reduced re-work effort by 10- 15% by adopting standard operating principle across various roll out
  • Increased Confidential service offerings portfolio along with client portfolio in major investment banking client
  • Anchored major POC across clients to show case Confidential Automation capabilities and in house tools
  • Demonstrated deep understanding of client’s IT budget by adopting crowd sourcing and rationalizing the onshore to offshore ratio, resulting in huge cost benefits
  • Delivered a cost saving of 1 million USD by optimizing tools usage

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