SUMMARY:

• Confidential is an Sr. Software Quality Assurance and Testing Consultant who has more than sixteen years of experience working within the IT industry and is interested in pursuing a position that allows him the ability to be challenged, the ability to work with teams to reach overall goals and the ability to create long term relationships within the organization.
• Confidential ’s experience is in fast paced demanding environments where strong leadership is crucial.
• His responsibilities often included leading teams to ensure deliverables are met, defining requirements, technical documentation and software testing. Confidential is a highly motivated, loyal individual who has a passion for his work and for continued growth in his career.
• Confidential has delivered a plethora of projects, obtained several awards and has deep experience in the following industries:

TECHNICAL SKILLS:

Source Control: CVS, GIT, SVN, TFS

IDE s: Eclipse, Visual Studio

Test Case Management Tools: ALM QC, Jira, Test Manager

Integration testing Tools: SoapUI, Fiddler, MS MQ, RFH utils

Other: SQL Server Management Studio, Android SDK & XCode

PROFESSIONAL EXPERIENCE:

Confidential - Saint Louis Park, MN

Salesforce Test Architect

Responsibilities:

• Create and Define the overall Salesforce Practice QAT Service Offerings
• Educate, Enable and support questions or needs related to QAT
• Assisting in Presales for creating and presenting QAT Service offering decks in prospects education and enablement meetings
• Perform Initiations with prospects to gain understanding of needs and create and demo Test Automation POC
• Perform Initiations and create a Testing Assessment Summary that outlines goals/objectives, current state, risks, options for moving forward and estimates per options.
• Create and present Test Plans, Test Strategies, and other QAT documents
• Build Automated Testing Training materials, setup environments and train folks in on our Automated Testing practices
• Create Templates and supporting materials that project teams can leverage.
• Work with Developers, Architects, and other areas within our parent company to define and create our CICD practice.

Confidential

Test Lead

Responsibilities:

• Created test strategies/plans and testing charters
• Create training materials to support onboarding of team members
• Created and implemented project team dashboards for real time status on the cutover, testing coverage and testing activities.
• Create and executed test cases
• Coordinated defect triage meetings
• Coordinated testing sessions/activities to support both internal and external project teams
• Performed gap analysis between requirements and test cases to ensure effective test coverage.
• Advocate for process improvement and efficiencies
• Reported testing status to project team and stakeholders

Technology: Jira, Quality Center, Salesforce Service Cloud

Confidential

Lead for

Responsibilities:

• Created Test Plan
• Created and executed test cases
• Trained in and supported testers
• Troubleshooted issues and provided results/findings to folks involved
• Collaborated with other testing Leads
• Reported testing status to project team and stakeholders

Technology: Jira, Quality Center, Salesforce Service Cloud

Confidential

Test Lead

Responsibilities:

• Created and maintained test plan
• Created and executed test cases
• Troubleshooted issues and provided results/findings to folks involved
• Reported testing status to project team and stakeholders

Technology: Jira, Salesforce Service Cloud

Confidential

Automated Testing Capability Lead for Ecolab -

Responsibilities:

• Setup test automation environments
• Created test automation framework
• Created, presented and demoed Salesforce test automation service offering
• Created, presented and demoed POC specific to client environment as well as specific client challenges
• Created training materials and videos
• Trained in and supported automation engineers on framework
• Supported testing efforts (created, executed test cases, logged defects and enhancements)
• Reported testing status though out project

Technology: Salesforce Sales Cloud, Selenium, Appium, Eclipse, Cucumber, Maven, TestNG, Extent Reports, Andriod SDK, XCode

Confidential

Test Lead

Responsibilities:

• Performed initiations with stakeholders to identify business processes, core critical workflows, high-risk areas and areas for efficiencies
• Mapped operational processes to ensure alignment on activities and deliverables through every gate/milestone
• Created & maintained test plan, test strategies and testing charters
• Performed gap analysis to ensure effective testing coverage
• Worked with the QTM team to ensure compliance with 3M Standards/Guidelines
• Coordinated defect management meetings
• Performed Salesforce Standard vs Lightning assessment for Salesforce Sales and Service Cloud
• Coordinated with project team members and stakeholders to tracked and address gaps
• Created and executed test cases
• Coordinated activities with offshore Costa Rica and China teams.
• Advocate for UAT
• Created UAT testing workbook, charters
• Created UAT test data
• Lead and supported UAT activities
• Advocate for performance testing
• Performed Performance Testing Initiations
• Created and presented performance testing charters
• Supported Performance testing engineers
• Provided and reported performance results and summaries to stakeholders
• Advocate for functional automated testing
• Created automated testing plans
• Helped train, support/troubleshoot automated testing experiences and processes with the Costa Rica Team on test automation for Salesforce
• Reported testing progress at all phases of the project
• Supported management and help influence silo project team model to a program model
• Lead and supported migration of project teams into one jira project and created jira dashboards to support release planning

Technology: Salesforce Sales Cloud, Service Cloud, Community Cloud, ALM QC, Jira, Confluence, Worksoft Certify, Worksoft Execution Manager, Vugen, Performance Center

Confidential

Test Lead

Responsibilities:

• Small Engagement to perform initiation and handoff to cover another Test Lead that was targeted to lead the engagement
• Created Test Plans
• Created Testing Charters
• Trained in and transitioned to Test Lead targeted to lead the engagement

Technology: Salesforce Sales Cloud, Jira, SF Dev Console

Confidential

Test Lead

Responsibilities:

• Performed initiations with development to identify project scope
• Created and presented testing assessments to stakeholders and development
• Created and maintained Test Plan
• Created and executed test cases
• Lead and supported UAT activities
• Maintained and managed defect tracking
• Reported testing progress at all phases of the project

Technology: Salesforce Community Cloud, Jira

Confidential

Testing Lead

Responsibilities:

• Performed initiations with development and business teams to identify project scope
• Created test strategies/plans and testing charters for both manual and performance testing efforts
• Created implementation plans for projects that tracked gates/milestones at both a user story and task levels that drive dashboard views in excel so that the project teams can see current status.
• Coordinated and supported testing activities
• Lead BCP activities for the Fraternal Member Marketing Team and ensured our BCP technical plan and BCP business plans are up to date bi-monthly.
• Lead a small team that consisted of representatives from multiple areas and created a reusable, measurable, process that can be leverage across multiple teams to identify impacts of external team updates and coordination to support production deployments. By following this process we were able to increase our lead time from 2 day to two weeks.
• Member of TAG (Thrivent Advisory Group) who reviewed projects and advised best practices for testing and support
• Member of TAG Leads group that was put together to create a TAG engagement plan that included purpose, when projects should be coming to TAG as well as strategies for how TAG can grow to influence testing best practices within the Thrivent Enterprise.
• Presented different testing tools and best practices at both enterprise level (Agile Adaption), departments, and team levels.

Technology: Quality Center 11.2, Sprinter, Fiddler, IP Switch (FTP), Tasktop, MS Office Suite