Responsibilities: Resume
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Hanover, MD
SUMMARY:
- Experienced, process - driven, highly motivated Senior IT Program Manager with 20+ years of expertise leveraging skills to positively impact diverse corporate initiatives; demonstrates leadership abilities to execute technical and cloud-computing programs; applies vision and direction to utilize teams and strategy in steering productivity; exceeds expectations, maximizes client relations, and communicates effectively with stakeholders; offers hands-on experience with the AWS Cloud Computing environment.
AREAS OF EXPERTISE:
- Contact Center Tools
- Data Center Migration
- IVR Implementations
- AWS Knowledge
- Program Management
- Geographic Teams
- Cost & Risk Oversight
- Project Tracking
- Cross-Functional Teams
- Stakeholder Relations
- Process Direction
- Collaborative Efforts
PROFESSIONAL EXPERIENCE:
Confidential, Hanover, MD
AWS Program Manager
Responsibilities:
- Ensured successful delivery of AWS WAF and Shield, Direct Connect; advanced deployment of automated infrastructure pipeline with GitLab, Terraform, and Ansible.
- Pioneered cloud networking and infrastructure to comply with Code Center of Excellence (COE); guided processes for resource standardization, documentation, as well as, code and security standards.
TECHNICAL SKILLS:
PMI-PMP Certification / Microsoft Technology Associate DBA & Networking / PPM / Jira / Confluence / Microsoft SharePoint / AWS Architecture / Software Defined Networking / Cloud Computing / MS Project / SCRUM Microsoft Office & Windows / Microsoft Power BI / Tableau / Agile & Waterfall Projects Methodology / Six Sigma Green Belt Certified / A+ Certification by CompTIA/ ITIL-V3 Certification.