Sentry Data Systems PM and Product Delivery Resume

SUMMARY

Data Center builds to relocate two firms’ Confidential to co - location centers
New product delivery of Oracle Analytics Cloud business intelligence application
Implementation of Oracle Exadata Clouded Customer to manage firm’s databases
Firewall / Security upgrades to support business continuity failover between two data centers
Disaster Recovery design for annual audits and integration within production changes
Managed integration of Arizona Supreme Court’s Delinquency Collection and Tax Intercept programs
Consultant for Customer delivery of Mobility and Machine to Machine products
Program managed AMEX Disaster Recovery data center build
Independent Contractor Real Estate

PROFESSIONAL EXPERIENCE

Sentry Data Systems PM and Product Delivery

Confidential

Responsibilities:

Managed data center migration and rebuild of Sentry Data center
Implemented Disaster recovery integration plan for all projects
Disaster Recovery design for annual audits and integration within production changes
Managed migration of Oracle databases to new Exadata Clouded Customer platform
Facilitated firewall Firepower upgrade and business continuity integration between Product and DR data centers
Managed transition of the Docker container management system to Open Shift claims manager suite
Managed new business intelligence product delivery and Confidential implementation
Managed Analytics product migration to Oracle Analytics Cloud application
Managed upgrade of DRA claims manager to new customer facing Claims Manager Plus
Program Managed construction and enhancements of properties for sale
Designed and implemented financial template for prospective homeowners
Acquired Arizona state license.

Confidential

Project and Delivery Manager

Responsibilities:

Developed Project Charter Scope and IT engagement documents for formal project start
Facilitated first contact with all in-scope courts including Communications Plan and Responsibility Matrix
Requested resources from IT and business to form project team
Partnered with SC business and IT to develop certification process for transition of Arizona cases to production
Designed a modular solution to satisfy each step of the certification deliverables
Facilitated daily Scrums and Sprint reviews to manage overlapping phase strategy
Used risk and issues register as source for Sprint retro meetings to fine tune multiple release implementations
Designed model that enabled court and support center resources to partner in the remediation of customer issues
Implemented knowledge-based scripts to enable consistent support center responses to customer issues
Implemented process converting resolution into documentation so previously resolved customer issues would not escalate to tier2 support
Created centralized repository for training, communication plan and knowledge center
Program that allowed the input of resource hours to generate departmental workforce reporting
Program that generated management alerts based on pre-defined workforce conditions
Program that generated delinquency and tax intercept application input to assist with support center problem resolution

Confidential

Project Manager

Responsibilities:

Physical migration of Data and Network Operations hardware, support and application software
Executed weekly Scrum sprints including confirming sprint goals, managing backlogs and burndown reports for distribution to team and leadership
Managed Sprint planning and retrospective meetings with technical application managers and team
Managed risks and issues from multiple team deliveries for migrating applications from single to multiple network environment
Managed weekly War-room sprints resulting in multiple application migration, remediation and success
Migrated Virtual cloning, physical moves or reinstallation as well as web applications and databases
Managed server reconciliation toward decommissioning
Managed core support shut down including Domain Controllers, VCenter, Storage, Firewalls and Switches
Facilitated management meetings to align incremental projects with migration tasks

Confidential

Consultant

Responsibilities:

Professional Services project manager focusing on Confidential and software implementations
Managed Service Confidential build of Advanced Metering Confidential (AMI) for Smart Grid Pilot
Managed schedule and budget for agile TPV deployment of 6000 mobility devices throughout Confidential company theater of operations
Program Manager for Smart Grid implementation for three power agencies
Operational Readiness transition of Smart Grid into Customer environments
Delivered Application Design and operational integration of RFID technology for major Confidential company
Delivered an IT Security Assessment of mobility management policies and practices for major railroad