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Sentry Data Systems Pm And Product Delivery Resume

SUMMARY

  • Data Center builds to relocate two firms’ Confidential to co - location centers
  • New product delivery of Oracle Analytics Cloud business intelligence application
  • Implementation of Oracle Exadata Clouded Customer to manage firm’s databases
  • Firewall / Security upgrades to support business continuity failover between two data centers
  • Disaster Recovery design for annual audits and integration within production changes
  • Managed integration of Arizona Supreme Court’s Delinquency Collection and Tax Intercept programs
  • Consultant for Customer delivery of Mobility and Machine to Machine products
  • Program managed AMEX Disaster Recovery data center build
  • Independent Contractor Real Estate

PROFESSIONAL EXPERIENCE

Sentry Data Systems PM and Product Delivery

Confidential

Responsibilities:

  • Managed data center migration and rebuild of Sentry Data center
  • Implemented Disaster recovery integration plan for all projects
  • Disaster Recovery design for annual audits and integration within production changes
  • Managed migration of Oracle databases to new Exadata Clouded Customer platform
  • Facilitated firewall Firepower upgrade and business continuity integration between Product and DR data centers
  • Managed transition of the Docker container management system to Open Shift claims manager suite
  • Managed new business intelligence product delivery and Confidential implementation
  • Managed Analytics product migration to Oracle Analytics Cloud application
  • Managed upgrade of DRA claims manager to new customer facing Claims Manager Plus
  • Program Managed construction and enhancements of properties for sale
  • Designed and implemented financial template for prospective homeowners
  • Acquired Arizona state license.

Confidential

Project and Delivery Manager

Responsibilities:

  • Developed Project Charter Scope and IT engagement documents for formal project start
  • Facilitated first contact with all in-scope courts including Communications Plan and Responsibility Matrix
  • Requested resources from IT and business to form project team
  • Partnered with SC business and IT to develop certification process for transition of Arizona cases to production
  • Designed a modular solution to satisfy each step of the certification deliverables
  • Facilitated daily Scrums and Sprint reviews to manage overlapping phase strategy
  • Used risk and issues register as source for Sprint retro meetings to fine tune multiple release implementations
  • Designed model that enabled court and support center resources to partner in the remediation of customer issues
  • Implemented knowledge-based scripts to enable consistent support center responses to customer issues
  • Implemented process converting resolution into documentation so previously resolved customer issues would not escalate to tier2 support
  • Created centralized repository for training, communication plan and knowledge center
  • Program that allowed the input of resource hours to generate departmental workforce reporting
  • Program that generated management alerts based on pre-defined workforce conditions
  • Program that generated delinquency and tax intercept application input to assist with support center problem resolution

Confidential

Project Manager

Responsibilities:

  • Physical migration of Data and Network Operations hardware, support and application software
  • Executed weekly Scrum sprints including confirming sprint goals, managing backlogs and burndown reports for distribution to team and leadership
  • Managed Sprint planning and retrospective meetings with technical application managers and team
  • Managed risks and issues from multiple team deliveries for migrating applications from single to multiple network environment
  • Managed weekly War-room sprints resulting in multiple application migration, remediation and success
  • Migrated Virtual cloning, physical moves or reinstallation as well as web applications and databases
  • Managed server reconciliation toward decommissioning
  • Managed core support shut down including Domain Controllers, VCenter, Storage, Firewalls and Switches
  • Facilitated management meetings to align incremental projects with migration tasks

Confidential

Consultant

Responsibilities:

  • Professional Services project manager focusing on Confidential and software implementations
  • Managed Service Confidential build of Advanced Metering Confidential (AMI) for Smart Grid Pilot
  • Managed schedule and budget for agile TPV deployment of 6000 mobility devices throughout Confidential company theater of operations
  • Program Manager for Smart Grid implementation for three power agencies
  • Operational Readiness transition of Smart Grid into Customer environments
  • Delivered Application Design and operational integration of RFID technology for major Confidential company
  • Delivered an IT Security Assessment of mobility management policies and practices for major railroad

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