PROJECT MANAGEMENT Resume WAKEFIELD, RI - Hire IT People

SUMMARY

Provides influential leadership and technical oversight to ensure large - scale enterprise projects, tasks and priorities are being managed within the proper framework to achieve expected quality and return on investment.
Skilled at creating technical and cost proposals and building multidisciplinary teams of project managers and other stakeholders to drive a quality concept/project toward completion to support business growth.
Exceptional communicator with a passion for focused, consistent, and clear direction that strengthens teams, gains customer confidence and lays the foundation for ongoing business development opportunities.
Strategic executive leader offering diverse expertise in the areas of interdisciplinary project and program management, Agile Practice and Lean, and Six Sigma.

KEY STRENGTHS

Business Process Analysis
Organizational Leadership
Multidisciplinary Team Collaboration
Public Speaking
Risk Identification & Mitigation
Resource Management
Proposal Development & Presentation
Process Documentation
Customer Service
Contract Management
Project Management
Agile/Scrum
Lean Six Sigma

PROFESSIONAL EXPERIENCE

Confidential - WAKEFIELD, RI

PROJECT MANAGEMENT

Responsibilities:

Designed a global work breakdown structure (WBS) to align project management consistency across 3 project management offices and off-site project managers.
Developed and implemented numerous processes and procedures for many aspects of the project management lifecycle including, but not limited to: onboarding new customers, contract documentation, customer billing, and customer management software tools. Collectively, these changes served as the foundation for enterprise-wide synergizes redundancy elimination and more effective resource management.
Key player among the sales, engineering, operations, and accounting teams as the interface between the groups to create and reinforce an organized and efficient process from sales to close out. Consulted with all teams with the major focus on delighting the customer through the fulfillment of their business needs by helping them to achieve their goals and exceeding their expectations and keeping them coming back for more.
Brought order to an organization that operated as 3 geographically distinct PMOs with 3 different approaches to project management into one synergistic PMO, vastly improving enterprise-wide efficiencies as the company moves toward the goal of $100M in revenue by 2020.
First-ever process documentation from new customers to project completion or service delivery, including migration from CRM to ServiceNow. From the new customer, onboarding to project or service close out that included all phases of project management incorporating triple constraint considerations.
High Profile, Multimillion-Dollar Project Setups:
Walmart: partnered with Walmart’s security project team across 320 sites with the Madison PMO.
Aldi: new store build and existing store remodel with the Norcross PMO.
Morgan Stanley: high-risk project of Hydra Cable Removal at 230 branch offices with the Niantic PMO.
Widely regarded as Telaid's s contacting expert with a focus on the Iron Triangle, risk management, and limiting legal exposure.

Confidential, Niantic, CT

Director of Project Management Office

Responsibilities:

Led the successful transition of the corporate PMO, with a staff of up to 30 including project managers, coordinators, and administrators into the shared services model of project management, thereby increasing capacity within the PMO.
Led the first business unit to properly execute projects and use data-driven reporting tools to accurately track cost and revenue, reliably demonstrating accurate gross/net profit.
Planned and executed the largest wireless installation in Telaid history at DaVita’s 14 story headquarters in Denver, Colorado with a crew of 14 techs; 200 APs installed and brought online in 7 days with no interruption of operations at the office. Completed 4 additional central business office/pharmacy facility wireless installs for DaVita in Florida and Texas, each office facility involved up to 75 wireless devices with no interruption to operations.

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Project Management Resume

Wakefield, RI

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