Program Management Consultant/Manager Resume Dallas, TX - Hire IT People

SUMMARY

Highly effective IT leader with 20+ years of industry experience with multiple Fortune 500 firms in roles of increasing responsibility.
Dual Bachelor Degrees, Master’s Degree, PMI Project Management Professional and IT Infrastructure Library certified.
Proven track record of IT Project Delivery and IT Program and Operations Management.
Experience leading multiple successful strategic multi - million dollar, enterprise level IT programs.
Seen as a natural leader and motivator of teams.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential - Dallas, TX

Program Management Consultant/Manager

Responsibilities:

Consulting engagement for Confidential at Confidential Headquarters/Data Center in Dallas Texas as leader of Southwest’s “Data Center of the Future” Program.
Act as lead Program Mgmt. consultant for $100M+ Data Center Transition of Service to IBM managed service model, and Data Center Migration/Transformation to new Co-located facilities.
Completed successful Transition of 24x7x365 Data Center operations to IBM support model using multi-national support teams around the globe.
People management and daily direction of team of 6 project managers responsible for day to day management of program and engagement with IBM as IT outsourcing service provider.

Confidential - Plano, TX

IT Transition Management Consultant/DataCenter Program Manager

Responsibilities:

Lead IT Infrastructure Transitions/Outsourcing of IT Operational Support & Data Center Migrations/Transformations using international teams in “follow the sun” support model.
Program Manager for Enterprise level Data Center Migrations to hosted virtual/cloud environments. Managed technical and project management teams of approximately 30 cross-functional team members. Daily direct customer stakeholder interface up to C-level.
Responsible for developing and managing master schedules for program efforts. Act as Microsoft Project subject matter expert to develop, track, and report program schedules.
This role was 100% telecommute, with 25-40% on-site at client locations as needed per program.

Confidential - Grapevine, TX

Sr. IT Project Manager

Responsibilities:

Acted as liaison between IT organization and business operations to lead several successful Infrastructure, Engineering, & ERP software projects ranging from $200K to $20M in value.
Managed Agile and Waterfall project teams of 10-30 team members per project.
Acted as mentor to team members new to Project Management methodology for IT Projects. Assist in training as well as application of methodology to their projects.

Confidential

IT Manager / Project Manager

Responsibilities:

Managed IT operations and IT projects for 19 US based manufacturing facilities. Coordinated various IT support teams to provide both day-to-day and urgent/critical support.
Led IT components of 6 major facility relocations including configuration/installation of data and voice networks, and support of IT operations before, during & post-move.
Assisted in introduction and application of corporate developed, PMI based Project Management strategies solution for management of enterprise projects.

Confidential, Ft. Worth, TX

Server Project Manager

Responsibilities:

Member of Server Operations team with hardware/software support responsibility for multiple Enterprise Microsoft Windows based File, Print, and Application Servers. Managed MS Project server for IT-PMO.
Led project to implement an Active Server Page (ASP) based environment to interface with a Lotus Domino/Sametime server for use in virtual meetings domestically and internationally.

Confidential

IT Manager

Responsibilities:

Overseas ex-patriot assignment in Abu Dhabi, United Arab Emirates. Managed all IT operations for this Middle East regional office, including Project Management, IT Procurement, IT Budgeting/Planning, and all Infrastructure Support. Acted as IT liaison with customer, UAE Air Force & Air Defense.
Managed several multi-million dollar projects including design and implementation of a $4M Wintel based training environment and an automated logistics mgmt. system for aircraft flight and maintenance operations.

Confidential

Systems Integration Analyst

Responsibilities:

Database/Application Administrator for engineering requirements management database application for F-16 aircraft programs. Managed database support functions including end user support, software and database updates, and license management
Managed multiple strategic, long and short term IT projects under direction of VP level F-16 program management.

Confidential

IT Systems Administrator/ Team Lead

Responsibilities:

Tier II/III Wintel Admin and Team Lead for F-16 aircraft program with a user base of approx. 750-1000 engineers, developers, managers, and support staff. Supervised team of 5 Wintel admins.
As member of this team, additional responsibilities ranged from personal desk-side hardware/software support to management of hardware/software projects.