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Program Management Consultant/manager Resume

Dallas, TX

SUMMARY

  • Highly effective IT leader with 20+ years of industry experience with multiple Fortune 500 firms in roles of increasing responsibility.
  • Dual Bachelor Degrees, Master’s Degree, PMI Project Management Professional and IT Infrastructure Library certified.
  • Proven track record of IT Project Delivery and IT Program and Operations Management.
  • Experience leading multiple successful strategic multi - million dollar, enterprise level IT programs.
  • Seen as a natural leader and motivator of teams.

TECHNICAL SKILLS

  • Program Management Consultant
  • Manager
  • IT Transition Management Consultant
  • DataCenter Program Manager
  • Sr. IT Project Manager
  • Server Project Manager

PROFESSIONAL EXPERIENCE

Confidential - Dallas, TX

Program Management Consultant/Manager

Responsibilities:

  • Consulting engagement for Confidential at Confidential Headquarters/Data Center in Dallas Texas as leader of Southwest’s “Data Center of the Future” Program.
  • Act as lead Program Mgmt. consultant for $100M+ Data Center Transition of Service to IBM managed service model, and Data Center Migration/Transformation to new Co-located facilities.
  • Completed successful Transition of 24x7x365 Data Center operations to IBM support model using multi-national support teams around the globe.
  • People management and daily direction of team of 6 project managers responsible for day to day management of program and engagement with IBM as IT outsourcing service provider.

Confidential - Plano, TX

IT Transition Management Consultant/DataCenter Program Manager

Responsibilities:

  • Lead IT Infrastructure Transitions/Outsourcing of IT Operational Support & Data Center Migrations/Transformations using international teams in “follow the sun” support model.
  • Program Manager for Enterprise level Data Center Migrations to hosted virtual/cloud environments. Managed technical and project management teams of approximately 30 cross-functional team members. Daily direct customer stakeholder interface up to C-level.
  • Responsible for developing and managing master schedules for program efforts. Act as Microsoft Project subject matter expert to develop, track, and report program schedules.
  • This role was 100% telecommute, with 25-40% on-site at client locations as needed per program.

Confidential - Grapevine, TX

Sr. IT Project Manager

Responsibilities:

  • Acted as liaison between IT organization and business operations to lead several successful Infrastructure, Engineering, & ERP software projects ranging from $200K to $20M in value.
  • Managed Agile and Waterfall project teams of 10-30 team members per project.
  • Acted as mentor to team members new to Project Management methodology for IT Projects. Assist in training as well as application of methodology to their projects.

Confidential

IT Manager / Project Manager

Responsibilities:

  • Managed IT operations and IT projects for 19 US based manufacturing facilities. Coordinated various IT support teams to provide both day-to-day and urgent/critical support.
  • Led IT components of 6 major facility relocations including configuration/installation of data and voice networks, and support of IT operations before, during & post-move.
  • Assisted in introduction and application of corporate developed, PMI based Project Management strategies solution for management of enterprise projects.

Confidential, Ft. Worth, TX

Server Project Manager

Responsibilities:

  • Member of Server Operations team with hardware/software support responsibility for multiple Enterprise Microsoft Windows based File, Print, and Application Servers. Managed MS Project server for IT-PMO.
  • Led project to implement an Active Server Page (ASP) based environment to interface with a Lotus Domino/Sametime server for use in virtual meetings domestically and internationally.
Confidential

IT Manager

Responsibilities:

  • Overseas ex-patriot assignment in Abu Dhabi, United Arab Emirates. Managed all IT operations for this Middle East regional office, including Project Management, IT Procurement, IT Budgeting/Planning, and all Infrastructure Support. Acted as IT liaison with customer, UAE Air Force & Air Defense.
  • Managed several multi-million dollar projects including design and implementation of a $4M Wintel based training environment and an automated logistics mgmt. system for aircraft flight and maintenance operations.
Confidential

Systems Integration Analyst

Responsibilities:

  • Database/Application Administrator for engineering requirements management database application for F-16 aircraft programs. Managed database support functions including end user support, software and database updates, and license management
  • Managed multiple strategic, long and short term IT projects under direction of VP level F-16 program management.
Confidential

IT Systems Administrator/ Team Lead

Responsibilities:

  • Tier II/III Wintel Admin and Team Lead for F-16 aircraft program with a user base of approx. 750-1000 engineers, developers, managers, and support staff. Supervised team of 5 Wintel admins.
  • As member of this team, additional responsibilities ranged from personal desk-side hardware/software support to management of hardware/software projects.

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