PROFESSIONAL PROFILE:

• Seasoned Information Technology Professional with over 20 years of experience in Operation/Projects & Configuration Management, Data Center Operations Management,
• Change Management, Applications, Systems & Network Administration, and an effective communicator with the ability to translate technical concepts and ideas in nontechnical terms. Managed & Implemented large Information Technology implementations in UNIX, Linux, VMware, networking & Microsoft, Data Warehousing, Cloud,
• Voice Technology, Data Technology, LTE, Oracle, SQL, Sybase, ERP Business Intelligence environments, IAAS, PAAS, SAAS, while using my problem solving skills to meet the time / cost / & scope of new and existing technologies for Fortune 500, Outsourcing / Consulting,
• Telecommunications, Transportation, Logistics, Retail, Airline & Financial Services Organizations.

PROFESSIONAL EXPERIENCE:

Confidential - Atlanta, GA

Senior Technical Project Manager (Contract)

Responsibilities:

• Initiate, plan, and execute Blue Green Multi-zone High Available Infrastructure, security,Application, and AWS, Azure Cloud & Data Base projects dealing with Mainframe, client server, LTM, GTM’s online a batch processes. While managing server and network hardware upgrades as a part of the end of life process for equipment. Managing escalating and reporting on all Level 1, 2 & 3 resources to ensure overall performance and quality is maintained.
• Manage project resources, schedule, scope, risk, and project timelines to project completion while meeting the critical path of the timeline, dealing with over 90 + critical application using Scrum, sprints in the Agile & Kanban boards to help deliver items to your customers while working with a good scrum process, development methodology. Designed and implemented networks deployment of routers, access points and firewalls.
• Managing change, vendor, and configuration management with Service Now while managing team over 70 resources, as well as the 2 million Capital Expense Budget.
• Developed SOP’s, worked on regulatory compliance, and while creating reporting templates and Power Point slides using data produced from Microsoft Excel Pivot tables for senior level management.

Confidential- Atlanta, GA

Senior Infrastructure & Technology Project Manager (Contract)

Responsibilities:

• Initiate, plan, and execute Data Center, Infrastructure, Hardware, Application, Storage & Data Base projects dealing with the deployment of Delta’s new state of the art DC in Atlanta, GA. Upgrading existing servers and network equipment as a part of our warranty end of life process, while managing all the Level 1, 2, & 3 operating deployment and escalating procedures, while designing and implementing project management works with plans for upgrading hardware including circuits, security,routers and access points.
• Manage project resources, schedule, scope, risk, and project timelines to project completion while meeting the critical path of the timeline, dealing with over 80+ Confidential critical application including detla.com (using sprints in the Agile S/W, while developing affective scrum boards to better detail the over process steps.Site Minder Identity and access management, AWS & Azure Cloud, development methodology).
• Managed the implementation of Virtual/Physical System and Networking Appliances as well as all Oracle DB’s - (Active Data Guard/Golden Gate), Active Directory, configurations, and SQL, Sybase DB DC, upgrades and replications process along with the implementation of network and server hardware & Office 365. Managed and mentored project resources including project managers, DBA’s, and Business analyst to meet the fast-paced project timelines.
• Worked with vendors, including BIAS, IBM, Cisco, Data Trend, Oracle, while developing project plans and project scorecards under the agreed plan and scope, while managing teams of up to 50 global resources.
• Developed SOP’s, worked on regulatory compliance, and assisted in the DCDR 24*7 Operations Command Center development while creating reporting templates and Power Point slides using data produced from Microsoft Excel Pivot tables and Power BI.

Confidential Atlanta, GA

IT Delivery Manager / Senior Infrastructure Project Manager (Contract)

Responsibilities:

• Initiate, plan, and execute Network, Data Center, Application projects, dealing with 80 + Vendor related applications using Jira and confluence (using sprints in the Scrum, Agile S/W development methodology) moving to the off premise Azure & Covisint Cloud services, using the Blue Green Deployment strategy running 2 identical production environments to reduce the risk of downtime, VMware, and Site Minder Identity & access management platforms. Managing the schedule for upgrading existing hardware including upgrading of routers, circuits and the implementation of new routers access points.
• Manage project resources, budgets, schedule, scope, risk, cost, and timelines to project completion while meeting the critical path of the timeline, project budgets range from 1 Million to 5 Million capital and operating dollars and ordered all hardware, software and circuits.
• Managed all vendors, including Covisint, HP, IBM, and Cisco for Hardware, Storage, Application and Circuit ordering and installation of Office 365 & Skype and develop project plans under the agreed plan and scope, while managing teams of up to 20 resources.

Confidential, Duluth, GA

Senior Infrastructure / Technical Project Manager (Contract)

Responsibilities:

• Initiate, plan, and execute Real Estate, Data Center, Call Center, Banking, Office 365, IBM River mine (TEM - Telephone Expense Management) Azure security / Networking projects as a part of the end of life process.
• Manage project resources, budgets, schedule, scope, risk, cost, and timelines to project completion while meeting the critical path of the timeline, project budgets range from Million to 10 Million dollars and managed ordered and deployed all hardware, software and implemented the plans for all new circuits, routers and access points.
• Developed SOP, RFP, SOW, MS Project Plans, plans on a Page, cost & progress reporting templates and Power Point slides using data produced from Microsoft Excel Pivot tables and Power BI.

Confidential - Atlanta, GA

Senior Infrastructure Project /Program Manager (Contract)

Responsibilities:

• Initiate, plan, and execute Building Products Sub Business projects - dealing with Microsoft SCCM systems and server and system refreshes as part of the end of life process(Windows XP/ Windows 7), deployment and ordering all Active Directory, SQL Servers, Windows Servers, routers, access points and updated circuit deployment.
• Manage project resources, budgets, schedule, scope, cost, software configuration management, and timelines to project completion while meeting the critical path of the timeline, using PMBOK & Prince2.
• Successfully managed the upgrade of 100 + Building Product facilities consisting of 10000 + Windows XP to 7 systems that manage daily operations across the US and South America. Deployment strategy has resulted in 200K saving in the while having no impact in the daily operations Confidential the Building Product facilities.

Confidential - Atlanta, GA

Senior Infrastructure Project Manager (Contract)

Responsibilities:

• Initiate, plan, and execute Logistics Center, Store and Corporate projects - dealing with Microsoft SCCM systems and server refreshes as a part of end of life (Windows XP/ Windows 7), SQL Servers, Windows Servers, Active Directory, POS systems, Air Watch mobile device management, UNIX, Linux, VMware, networks, Wintel, and applications.
• Successfully managed the upgrade of 80 + Logistics Distribution Centers consisting of 5000+ systems that manage Distribution Centers daily operations to MS Windows 7 across the US and Canada, Logistics Team Deployment strategy resulted in 450, saving in the Million dollar budget while having no impact in the daily operations Confidential the Distribution Centers. Participated in weekly live systems updates as a part of the War Room team monitoring system upgrade success or failure.
• Manage and develop project plans under the agreed scope for the deployment and ordering of operating systems, circuits, routers and access points.
• Represent the project externally and internally by communicating and reporting on project status to customer and internally to all stakeholders and executive VP and directors. Produce regular and accurate progress reports and present the project status Confidential to all project stakeholders on a weekly basis.
• Assisted with all Software release management, project & program management.

Confidential - Atlanta, GA

Senior Infrastructure / Data Center Project Manager

Responsibilities:

• Manage multimillion-dollar project dealing with data center, Cisco VOIP, networking, software, application, airline reservation systems, and credit card transaction process for Air line and travel industry systems, projects such as (UATP- Universal Air Travel Plan, HP performance Center Upgrade, Air India/ Data Mart, VMware, SAN, UNIX, Oracle, Linux, F5 Load Balancers).
• Manage the resources and delivery phases of the data center, development, QA, technical and support teams according to the agreed project plan and per the defined Confidential methodology to reduce overall risks and issues and maximize productivity with the use of IBM Rational Portfolio Manager and MS Project. Regularly track progress in activity and deliverables completion, and quality levels reached against the plans and take actions to recover any discrepancies.
• Manage the project under the agreed plan and scope, generate change request forms, and validated all scope changes with the Project Review Board.
• Represent the project externally and internally by communicating and reporting on project status to customer and internally to all stakeholders. Produce regular and accurate progress reports and present the project status Confidential the Project Review Board meetings. Ensure all project meetings are documented to reduce miscommunication risk and ensure traceability of decisions.
• Identify, analyze, and quantify risks. Review risks ensuring steps are taken to mitigate them;
• Deploy and manage appropriate project team(s) and contributors according to project requirements.
• Provide motivation and direction to the Project team and contributors and monitor performance; Manage project budget of $2,000,000.00 to $5,000,000.00 including Profit & Loss during the full life cycle to ensure budget is met.

Confidential - Atlanta, GA

Infrastructure Support Manager/ Technical Project Manager (Contract) - Remote

Responsibilities:

• Managed million-dollar Network Re architecture Infrastructure projects consisting of the upgrading of standards for RSA multifactor token authentication, Phone Factor Multifactor Authentication, ordering circuit upgrade and installation of WAN/LAN, firewall upgrade and installation, F5 Load Balancers, UNIX, Windows, and VMware systems, Cisco, monitoring and alerting standards and requirements for multi datacenter sites across Cox and AJC locations in Palm Beach, Dayton Ohio and Austin Texas.
• Developed project charters, scope statements, responsibilities matrix, project plans, project communication plans while obtaining company buy in from project Stake Holders work with project team members in accordance with company guidelines and gain consensus interdependencies across their service or project and to account for those dependencies in planning update and to provide input to overall project roadmaps.
• Manage and report project schedule including critical path status, scope, time, cost, quality, risk, human resources, and procurement management. Impacts and dependencies, change management while proactively addressing risks and issues, and developing and implementing countermeasures to prevent reoccurrence while ensuring resources assigned to the services or project are fully utilized according the initial project scope.
• Coordinate corporate vendors and schedule meetings to facilitate with the internal team on a weekly basis that included preparation of formal meeting agendas, review tasks, discuss project issues risks and documentation of formal meeting minutes while developing project status reports.
• Manage multimillion-dollar projects tracking capital and monthly operating expenses.
• Extensive communication with external vendors such as RSA, Fiber light, Cisco, and Advocate Networks.

Confidential Atlanta, GA

Senior Infrastructure

Responsibilities:

• Managed multimillion-dollar infrastructure and data center projects for the companies 3G to (4G/LTE) wireless high-speed technology initiatives. Responsible for the coordination of all Project Management including scope, time, cost, quality, risk, and change control. Member of a large project team focused on increasing the capacity within Confidential &T’s 7 national data centers in support of the Phone Zone IP Infrastructure - LTE rollout, requiring upgrades to active directory, datacenter construction, capacity, and renovations, systems and power, with the installation of Cisco Nexus 7010, F5 Viprion Load Balancers, CRS1 and other network routing related hardware to complete the Confidential & T‘s APN or access point network.
• Provided detailed tracking and coordination of project inputs, scheduling and resource constraints, project timelines and project-level communications for high impact major Wireless Data Development projects. Also use the NPMO management process and best practice guideline (PM Toolkit) to manage and produce deliverables to support the projects on a daily basis.
• Data Warehouse: Serve as the lead providing continual implementation of multiple critical projects totaling over $100 Million for the increased capacity of Confidential &T’s mobile growth from 19 to 21 million customers, while providing scheduling and capacity recommendations for critical deliverable dates.
• Strategic Planning: Successfully use principles from "Immersion Leadership". Train personnel on cross group communication skills designed to improve relationships and collaboration.
• Extensive communication with external vendors such as Cisco, Microsoft, Turf Vendors, and F5 vendors.
• Redesign and develop new reporting techniques with the use of Business Objects and HP Project and Portfolio Management /PMATT.
• Develop complex project plans with the use of Microsoft Project to properly track all project timelines, resources, and hardware within IWOS / Internal Work Order System to communicate and risk mitigations.

Confidential - Atlanta, Georgia

Senior Infrastructure Project Manager

Responsibilities:

• Responsible for the coordination of all aspects of Project Management, including the management of scope, requirements definition, time, cost, project quality, human resource management, communications management, risk, procurement, critical path method, and integration management related to network, routers, firewalls access points, Operating Systems (Windows, UNIX, Linux), Mainframe, Client Management, Business Intelligence, Data Warehousing, Middleware, and Security System Infrastructure ranging from $200,000 to $500.000 in a Matrix PM environment. Prepare detailed project plans and reports using MS Project / Project Server, & MS Office and project summaries for all internal and external project stakeholders, while conducting and facilitating project meetings on an as needed basis.
• Ensuring that realistic project, quality and risk plans are prepared while maintaining and tracking progress against the plans, providing regular progress reports to customers and line management as appropriate while also providing effective leadership to the project teams while allocating and monitoring tasks and ensuring adherence to the (PMO)’s standards and processes using WBS, SOW, and the critical path method for projects.
• Managed and directed the change control process in relation to the project / program, gaining agreement for revisions to the scope from project sponsors, while continuing to ensure that projects meet all business objectives in compliance with SOX.

Confidential - Norcross, Georgia

ASP Operations Manager

Responsibilities:

• Responsible for all aspects of the Management, Implementation, (Standard Operating Procedures), including scope management, time management, requirements, cost, project quality, human resources, communications, risk, procurement, critical path method, and upgrading of the Omgeo Connect Application Environment both Production and Disaster Recovery Data Center Operations, while maintaining and upgrading data center space power, routes, firewalls, access points and server capacity.
• Approved and coordinated all change management request concerning all upgrades, or implementations with the Omgeo Connect project using ITIL Service Level management, while managing a $2M + Capital Budget for project growth and maintenance.
• Developed and or updated projects plans to coordinated all upgrades or implementations with Multifactor Authentication, Active directory, Employee Portal and (SSO) Single Sign on Applications, Business Intelligence / Data Warehousing, Site Minder, Cisco router technology, 3G EVDO, VOIP - Voice Technology, Data Technology, and Active Directory of CASH plus online banking applications.
• Approved and ordered all software and hardware, including licenses and upgrades through the Fundtech requisition system, also functioned as backup SharePoint and EMC Documentum administrator.
• Managed and directed the work of 5 Project Managers, 1 Configuration Manager, 2 UNIX / Windows & 3 VMware Engineer, and 1 Network Engineer for both Omgeo, ASP and Professional Services projects Confidential Production and DR locations supporting a mission critical 24x7 hosted web server environment.
• Enforced and implemented an effective root cause analysis (RCA) and preventive action (PA) process, which prompted better research on incidents while delivering a long-term system migration strategy, which yielded an overall reduction in production incidents by 25%. Also developed & presented post-mortem reports when outages did occur as part of the escalation process to senior management.