SUMMARY:

• Customer - oriented Data Analytics Program Manager bringing over 21-years of program management, development and technical support of data analytics, data mining, serial communication, simulators, SharePoint, process control and automation applications. Performance-oriented, driven and creative with exceptional organizational skills.
• Hands-on experience in overseeing several applications, leading engineers who develop and support proprietary business applications, building an effective client-focused relationship and coordinating project activities among various units.
• Skillful in VB, VBA, Excel, Power Bi and SQL Server.
• Proficient in data analysis and creating executive dashboards in Excel and Power Bi.
• Strong business acumen, communication and documentation skills to successfully translate the client business requirements into system design.
• Strong leadership and data analytical abilities.

TECHNICAL SKILLS:

• Program Management
• Data Analysis
• Data Visualization
• Business Intelligence
• Team Management
• Customer Support
• Application Development. VB
• VBA
• MS Excel
• Power Bi
• DAX
• Access
• Visio
• PowerPoint
• Azure
• SQL Server
• SharePoint
• Service Now
• Remedy
• ALM and Oracle

PROFESSIONAL EXPERIENCE:

Program MANAGER

Confidential software: EXCEL, Power Bi, Azure, SQL Server, SharePoint, remedy, Service Now, alm ETC.

Responsibilities:

• Increased support resource productivity by 25% by creating a live Power Bi dashboard that connects directly to Service Now, streamlining the incident tracking mechanism.
• Identified gaps in the existing process and improved resource utilization by creating an Excel macro that brought various key fields from distributed systems forming a base in tracking recurring issues, defects and known issues.
• Improved support resource tracking mechanism by creating a Power Bi dashboard that displays resource expertise, training needs and department movements.
• Boosted support team performance and drove cost controls while achieving data analytics product objectives to ensure customer satisfaction.

TECHNICAL LEAD

Confidential software: MS Access, Excel, VBA, ASP.Net, VB.Net, SQL Server, Oracle, Perl, subversion, jira

Responsibilities:

• Proposed and implemented smart and effective epicenter and liquidity adjusted stress scenario engines.
• Designed customizable stress engine components that are being used by all UBS credit risk systems as golden source for hedge fund exposure numbers.
• Achieved numerous releases with minimal post production issues.
• Reduced the load time of VAR and epicenter stress calculation engines that reports the exposures by 75% (from 12 hours to less than 4 hours).
• Proposed and designed reusable components and decommissioned old systems.
• Migrated legacy web access to CA’s centralized Siteminder authentication and Access 2003 applications to 2010 as part of desktop transformation program in a very short span of time.

senior software engineer

Confidential software: excel, Access, VB, VBA, VC++, Oracle, SQL Server, DB2 8.1, ASP, VB Script

Responsibilities:

• Successfully implemented the merger project (Nissan’s merger with Renault) at client location (Japan) in a very short span of time and got many internal awards.
• Improved the performance of the global system by developing a component that integrates the TSMS with five other sub systems.

SENIOR SOFTWARE ENGINEER

Confidential software: VB 6.0, VBA, MS Access, Word and excel.

Responsibilities:

• Developed reusable COM/DCOM components that carried the business related functions for the QText123 medical transcription tool.
• Developed proofs of concept for creative new business logic for license generator and validity check components for all product licenses.
• Designed the keyless entry DLL for client portal login screens.
• Modified existing software systems to enhance performance and add new features.
• Designed user-friendly software interfaces to simplify overall management.
• Mentored and developed junior developers and engineers to increase productivity.

SENIOR SOFTWARE ENGINEER

Confidential software: VB 6.0, VBA, MS Access, ORACLE, excel AND SQL SERVER.

Responsibilities:

• Developed COM components that carried the read/write operations and security related functions for all the smart card products.
• Modified existing software systems to enhance performance and add new features.
• Designed user-friendly software interfaces to simplify overall management.
• Successfully implemented smart card terminal software in Est’ celebrity gym and top schools.

SENIOR SOFTWARE ENGINEER -

Confidential software: VB 6.0, VBA, c++, asp, vb script, com/dcom, hp vee, MS Access and excel.

Responsibilities:

• Developed a mission critical communication intelligence system for Indian defense sector that covers a certain frequency range through its three search receivers.
• Developed COM components that carry the signal interception, direction finding, signal analysis functions.
• Developed a user friendly search receiver interface for Radar Fine Grain Analysis System using National Instrument and Visa Libraries.
• Developed the signal analysis part using the socket programming and windows message communication.