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A Niche Systems Integrator Resume

SUMMARY

  • Resourceful professional with over 20 years’ experience in steering project operations and success by leveraging solid analytical and team management skills. Outstanding ability to monitor and control progress of teh project in accordance with set project scope and parameters and managing cost, quality, schedule, and stakeholder requirements
  • Skilled in directing multiple projects and developing policies and procedures, turnaround strategies. Hands - on experience in managing diverse projects such as business transformation projects, strategy development projects, application development projects, lifecycle implementation projects, and maintenance projects.
  • Commercially astute professional, inspirational leader, and an outstanding team player, utilizing collaborative approaches in work to translate goals into achievements while demonstrating strong analytical, problem-solving, and decision-making skills. Worked with fortune 500 companies and state, local and Federal government.

CORE COMPETENCIES

  • Developing and Executing Integrated Program Plans
  • Business and Technical Strategies
  • Project Delivery Project Stakeholder
  • Management Budget Management Relationship Building
  • Change Management Performance Management
  • Team Leadership Process Improvement
  • Quality Assurance Process Re-engineering Technical Leadership

PROFESSIONAL EXPERIENCE

A Niche Systems Integrator

Confidential

Responsibilities:

  • Managed a number State government projects
  • Oversee other eSystems project engagements and conduct health check inspections
  • Led JAD session to gather client requirements
  • Led multiple development/migration projects to be completed on schedule and budget
  • Managed globally dispersed teams to achieve project success by establishing effective communication, coordination and team motivational strategies
  • Adept at communicating with all levels including stakeholders, project executives and project teams
  • Performed project assessments to ensure teh project progress is on track and shared teh results with management and project manager for corrective action.
  • Led turn around strategy for projects and organization

Confidential, Armonk, NY

Executive Project Manager, Strategy & Business Transformation

Responsibilities:

  • Managed a $100+ million global business transformation to drive 15% operational efficiency and consistency; Implemented SAP ERP and leveraged its best practices
  • Developed and implemented business unit strategy aligned with corporate strategy enabling teh division to be a Globally Integrated Enterprise

Confidential, Social Services Segment

Confidential

  • Developed go-to market strategy and RFP responses for bids in Europe, AP, and USA achieving 60% success rate
  • Established process, policy, and controls to drive consistency and delivery excellence across geographies and projects/ programs saving company more than $1 million
  • Conducted project assessment, project health check audits, assisted in project launch and mentored 7 project teams attaining 90% customer satisfaction rating
  • Interfaced with project teams and executives providing candid feedback, identified areas of concern and suggested corrective action resulting in zero troubled projects
  • Engaged with teh clients, vendors and built relationships and connected with key client stakeholders improving teh quality of solution and customer satisfaction rating

Senior Project Manager, Confidential (2000 - 2007)

Responsibilities:

  • Engaged with clients, built relationships, connected with key client stakeholders, and guided teh Sales lead to develop optimal solution
  • Managed a $17m End-to-End ERP and CRM implementation, custom development and integration project on schedule, budget, and quality with better than expected profitability by managing expectations, following project management methodology and instituting proper control
  • Assessed and implemented turnaround strategy for a state government web-based custom development project. Teh project was put back on track in 9 months
  • Challenged teh team to deliver a resource demand and capacity management product in nearly impossible schedule set by executives; Delivered on schedule and 15% below budget
  • Led business transformation and IT process improvement initiatives (O2O and O2C) saving company millions of dollars
  • Developed and managed partnership and contract negotiations with customers, business partners, and vendors resulting in increased revenue, reduced cost, and/ or better terms
  • Led global resourcing effort; transitioned three projects to India and Brazil seamlessly improving schedule and reducing cost by 25%
  • Authored OOO methodology, PE for CRM methodology and Offshore transition methodology bringing consistency, higher efficiency and cost reduction

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