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Sr. Project Manager Resume

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SUMMARY:

  • Versatile Program and Project Manager with 13 years of experience leading IT and business projects, programs and process improvement initiatives of varying complexity using standard project management practices as well as Lean Six Sigma tools.
  • Established track record of successfully initiating and leading global, cross - functional, virtual, high performing teams, deploying projects and programs to achieve cost savings, system integration and process improvements.
  • Program & Project Management
  • SDLC, Lean/Six Sigma Process Improvement
  • Strategy, Process Mapping & Optimization
  • Supply Chain & Customer Service Operations
  • Strategic Business & IT Transformation
  • SAP & Oracle Enterprise Software
  • Software Design, Configuration & Support
  • Root Cause Analysis & Gap Analysis
  • Sponsor & Key Stakeholder Presentation
  • Requirements Gathering & Process Mapping
  • Technical Documentation
  • Technical Training, Coaching & Mentoring
  • Business & Operations Planning, Forecasting
  • Material Planning & Inventory Management
  • Procurement, Partner & Contract Management
  • Escalation Management & Conflict Resolution
  • Resource, Timeline, Scope & Risk Management
  • Change Management & Stakeholder Partnership

TECHNICAL SKILLS:

  • Microsoft Suite (PowerPoint
  • Excel
  • Visio
  • Word
  • Project
  • Outlook)
  • Google Suite
  • Salesforce
  • SAP
  • Oracle
  • Lucidchart eRoom
  • SharePoint
  • Jabber
  • Lync
  • Skype
  • Virtual Room myRoom
  • WebEx
  • Zoom

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Project Manager

Responsibilities:

  • Optimized project portfolio reporting for Executive Steering Committee and Labor and Workforce Development Agency
  • Created template for project management resource planning and optimization
  • Led project to convert 20 online and paper Continued Claim Forms to a new IT platform (Exstream software)
  • Deployed Salesforce solution
  • Improved customer experience by reducing system downtime by 53%
  • Reduced number of on-site service calls by 50%
  • Charged back $450K of on-site service call expense to suppliers
  • Recovered $1.8M in warranty claims in 5 months

Confidential

Program Manager

Responsibilities:

  • HPE ranked #4 on 2016 Gartner Supply Chain Top 25: High Tech (recognized for achievement and advancement of supply chain capabilities)
  • Overall Program Manager and Strategist:
  • Outsourced manufacturing to low-cost country ($12M annual savings)
  • Improved supply chain metrics and KPIs (22% improvement in customer order recommits, 73% reduction in EDI fallout, 30% reduction of customer orders repointing to another factory)
  • Held leadership roles on some of the largest mergers and spin-offs in the technology industry
  • Training Lead
  • Test Lead
  • Management of Change Lead
  • Risk Management Lead
  • Largest team led involved 6 companies, 14 sub-teams

Confidential

Project Manager

Responsibilities:

  • Led teams on projects of various scope and complexity in support of continuous improvement
  • Outlined business requirements and created aligning IT ERP architecture solutions
  • Designed, tested, deployed, documented and implemented new planning solutions
  • Trained and supported Superusers, Operations Planners and Business Planners
  • Managed analytics and reporting to ensure compliance with regulations and policies

Confidential

Supervisor, Material Planning

Responsibilities:

  • Supervised team responsible for material planning, inventory control, procurement and supplier negotiations
  • Collaborated with Engineering and Quality on new product introductions and upgrades
  • Participated in onsite supplier quality audits
  • Attended 3-week Manufacturing Training Program in Singapore, Thailand and Malaysia
  • Awarded 3 Vice President Spotlight Awards

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